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All HBS Web
(7,225)
- Faculty Publications (3,366)
- February 1976
- Case
NCR Corp.
By: Thomas R. Piper
Keywords:
Information Technology Industry
Piper, Thomas R. "NCR Corp." Harvard Business School Case 276-178, February 1976.
- 1975
- Book
The Information Systems Handbook
By: F. W. McFarlan and R. L. Nolan
Keywords:
Information Management
McFarlan, F. W. and R. L. Nolan, eds. The Information Systems Handbook. Homewood, IL: Dow Jones-Irwin, 1975.
- April 1974
- Article
Computerization of the ABC Company: Lessons of the Decade
By: R. L. Nolan and Eric Knudsen
Nolan, R. L., and Eric Knudsen. "Computerization of the ABC Company: Lessons of the Decade." Datamation 20, no. 4 (April 1974): 71–76.
- 1974
- Book
The Acquisition of Technology from Multinational Corporations by Developing Countries
By: Walter A. Chudson and L. T. Wells Jr.
Keywords:
Information Technology;
Multinational Firms and Management;
Developing Countries and Economies
Chudson, Walter A., and L. T. Wells Jr. The Acquisition of Technology from Multinational Corporations by Developing Countries. Series ST/ESA/12. New York: United Nations, Dept. of Economic and Social Affairs, 1974. (Sales No. E.74.II.A.7.)
- 1973
- Book
Curriculum Recommendations for Graduate Professional Programs in Information Systems
By: F. W. McFarlan, R. L. Nolan and D. P. Norton
- September – October 1973
- Article
Computer Data Bases: The Future Is Now
By: R. L. Nolan
Nolan, R. L. "Computer Data Bases: The Future Is Now." Harvard Business Review 51, no. 5 (September–October 1973).
- 1973
- Book
Information Systems Administration
By: F. W. McFarlan, R. L. Nolan and D. P. Norton
Keywords:
Information Management
McFarlan, F. W., R. L. Nolan, and D. P. Norton. Information Systems Administration. New York: Holt, Rinehart and Winston, 1973.
- September 1972 (Revised April 1984)
- Case
Crown Cork & Seal and the Metal Container Industry
By: Joseph L. Bower
Discusses the technical, economic, and packaging trends in the metal container industry, and the impact of these trends on major companies within the industry. Shows the response of Crown Cork & Seal Co. to these trends. Based on Crown Cork & Seal Co. and Note on the...
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Keywords:
Information Technology;
Operations;
Supply and Industry;
Economics;
Trends;
Manufacturing Industry
Bower, Joseph L. "Crown Cork & Seal and the Metal Container Industry." Harvard Business School Case 373-077, September 1972. (Revised April 1984.)
- 1971
- Book
FORTRAN IV Computing and Applications
By: R. L. Nolan
Nolan, R. L. FORTRAN IV Computing and Applications. Reading, MA: Addison-Wesley Publishing Company, 1971.
- 1970
- Book
DYNFOR: A General Business and Economic Systems Simulator
By: R. L. Nolan
Keywords:
Information Technology
Nolan, R. L. DYNFOR: A General Business and Economic Systems Simulator. University of Washington Press Monographs. Seattle, WA: University of Washington Press, 1970.
- 1969
- Book
Introduction to Computing through the BASIC Language
By: R. L. Nolan
Nolan, R. L. Introduction to Computing through the BASIC Language. New York: Holt, Rinehart and Winston, 1969.
- 1 Jan 1969
- Conference Presentation
Vehicles for the International Transfer of Technology
By: Louis T Wells Jr
- Forthcoming
- Article
Acceptance of Automated Vehicles Is Lower for Self than Others
By: Stuti Agarwal, Julian De Freitas, Anya Ragnhildstveit and Carey K. Morewedge
Road traffic accidents are the leading cause of death worldwide for people aged 2–59. Nearly all deaths are due to human error. Automated vehicles could reduce mortality risks, traffic congestion, and air pollution of human-driven vehicles. However, their adoption...
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Agarwal, Stuti, Julian De Freitas, Anya Ragnhildstveit, and Carey K. Morewedge. "Acceptance of Automated Vehicles Is Lower for Self than Others." Journal of the Association for Consumer Research (forthcoming).
- 2012
- Case
Advanced Leadership Pathways: Richard Fahey and Robert Saudek (A): Lighting Liberia
By: Rosabeth M. Kanter and Anne Arlinghaus
After successful careers as lawyers Richard Fahey and Robert Saudek set out to tackle a large-scale infrastructure challenge in a complex environment by increasing Liberian citizens’ access to lighting solutions. They developed the Liberian Energy Network, which aimed...
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Keywords:
Solar;
Solar Power;
Electricity;
Clean Technology;
Scaling-up;
Economic Development;
Partnerships;
Sustainability;
Innovation;
Leadership Skills;
Renewable Energy;
Energy;
Infrastructure;
Information Technology;
Economy;
Partners and Partnerships;
Distribution;
Innovation Leadership;
Leadership;
Energy Industry;
Africa;
Liberia
Kanter, Rosabeth M., and Anne Arlinghaus. "Advanced Leadership Pathways: Richard Fahey and Robert Saudek (A): Lighting Liberia." Harvard Business School Case 313-032, 2012. (Advanced Leadership Initiative.)
- Forthcoming
- Article
Chatbots and Mental Health: Insights into the Safety of Generative AI
By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety...
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Keywords:
Autonomy;
Chatbots;
New Technology;
Brand Crises;
Mental Health;
Large Language Model;
AI and Machine Learning;
Behavior;
Well-being;
Technological Innovation;
Ethics
De Freitas, Julian, Ahmet Kaan Uğuralp, Zeliha Uğuralp, and Stefano Puntoni. "Chatbots and Mental Health: Insights into the Safety of Generative AI." Journal of Consumer Psychology (forthcoming). (Pre-published online October 26, 2023.)
- Research Summary
Consumerism and the Distributed Delivery of Health Care
This stream of Professor Huckman's work examines the growing tendency for health care to be delivered in a more distributed manner. Examples of this phenomenon include health IT, teleradiology, medical travel, remote monitoring of chronic medical conditions, and retail...
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- Research Summary
Current Research
By: Leslie K. John
Professor John is a behavioral scientist who uses both laboratory and field experiments to investigate questions that are at the intersection of marketing, organizational behavior, and public policy.
Professor John’s work has been published in leading... View Details
- Forthcoming
- Article
Doing More with Less: Overcoming Ineffective Long-Term Targeting Using Short-Term Signals
By: Ta-Wei Huang and Eva Ascarza
Firms are increasingly interested in developing targeted interventions for customers with the best response,
which requires identifying differences in customer sensitivity, typically through the conditional average treatment
effect (CATE) estimation. In theory, to...
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Keywords:
Long-run Targeting;
Heterogeneous Treatment Effect;
Statistical Surrogacy;
Customer Churn;
Field Experiments;
Consumer Behavior;
Customer Focus and Relationships;
AI and Machine Learning;
Marketing Strategy
Huang, Ta-Wei, and Eva Ascarza. "Doing More with Less: Overcoming Ineffective Long-Term Targeting Using Short-Term Signals." Marketing Science (forthcoming). (Pre-published online March 6, 2024.)
- Research Summary
Energy, IT, real estate, and sustainability
Professor Henderson’s current research focuses on the energy, information technology, and real estate sectors and the challenges firms encounter as they attempt to act in more sustainable ways. This work is an outgrowth of her decade-long examination of the... View Details
- Forthcoming
- Article
Financial Innovation in the 21st Century: Evidence from U.S. Patents
By: Josh Lerner, Amit Seru, Nick Short and Yuan Sun
We develop a unique dataset of 24 thousand U.S. finance patents granted over the last two decades to explore the evolution and production of financial innovation. We use machine learning to identify the financial patents and extensively audit the results to ensure...
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Keywords:
Banking;
Investment Banks;
Information Technology;
Regulation;
Patents;
Innovation and Invention;
Trends
Lerner, Josh, Amit Seru, Nick Short, and Yuan Sun. "Financial Innovation in the 21st Century: Evidence from U.S. Patents." Journal of Political Economy (forthcoming). (Pre-published online.)