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- All HBS Web (143)
- Faculty Publications (22)
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- July 2009 (Revised June 2015)
- Case
Citigroup's Exchange Offer
By: Robin Greenwood and James Quinn
Citigroup faced considerable distress in early 2009. In late 2008, the bank had accepted $45 billion in preferred equity from the United States government via the Troubled Assets Relief Program (TARP). Yet, the stock had continued to slide in early 2009. In late...
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Keywords:
Financial Crisis;
Capital Markets;
Banks and Banking;
Stocks;
Price;
Globalized Markets and Industries;
Financial Services Industry
Greenwood, Robin, and James Quinn. "Citigroup's Exchange Offer." Harvard Business School Case 210-009, July 2009. (Revised June 2015.)
- Article
Power to the People
By: Eric D. Werker
Every nongovernmental organization has a mission statement. For example, CARE, one of the world's largest and best-funded NGOs, explains its mission as serving "individuals and families in the poorest communities in the world. Drawing strength from our global... View Details
Keywords:
Mission and Purpose;
Food;
Service Operations;
Inflation and Deflation;
Experience and Expertise;
Economic Slowdown and Stagnation;
Knowledge;
Poverty;
Agribusiness;
Diversity;
Non-Governmental Organizations;
Innovation and Invention;
India
Werker, Eric D. "Power to the People." Foreign Policy, no. 169 (November–December 2008).
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
that major participants in the global economy operate by. The three most powerful economic actors in the world—the United States, China, and Europe—are growing further apart in their economic strategies, and...
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by Boris Groysberg and Robin Abrahams
- 02 Mar 2007
- What Do You Think?
What Is the Government’s Role in US Health Care?
system, the kind that used to be referred to by detractors as "socialized medicine." Worse yet, the current system leaves more than 40 million Americans without health insurance. Because many are not employed or have very low incomes, programs that provide incentives...
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- 08 Aug 2022
- HBS Case
Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS
wellbeing, economic inequality, and the need for social justice. In addition, the band partnered with UNICEF, donated $1 million to Black Lives Matter, and aided COVID-19 relief efforts. Build a content...
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- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
Congress approved a $2.2 trillion relief package to stave off what's predicted to be the deepest recession since the Great Depression. Yet, the results reveal a troubling pattern as policymakers, charities, non-government organizations,...
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by Rachel Layne
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
example. The current economic crisis is putting a lot of pressure on cost reduction—and that's certainly important—but there are often other factors in the mix. If you focus solely on one metric, like price, you're potentially causing...
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by Julia Hanna
- 12 Dec 2023
- Research & Ideas
COVID Tested Global Supply Chains. Here’s How They’ve Adapted
operations back from China. The authors examine the effects of these variables between 2017 and 2022, a tumultuous period that put stress on the global economic system. They crunch product-level trade statistics from United Nations...
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by Scott Van Voorhis
- 28 Jul 2015
- First Look
First Look: July 28, 2015
credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit review fraud on the popular review...
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Carmen Nobel
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
work to relax and enjoy the small, affordable luxury of a special coffee beverage seemed to resonate with the social and economic moment, she recalls. Six months later she met Howard Schultz, an entrepreneur who acquired the company in...
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- 05 May 2020
- Research & Ideas
China Tariffs and Coronavirus a Double Hit to American Retailers
Evidence from U.S. Trade Policy, accepted for publication by American Economic Review: Insights. It was co-authored by Gita Gopinath of Harvard University and the International Monetary Fund; Brent Neiman of the University of Chicago; and...
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by Michael Blanding
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
percent year over year, and the National Restaurant Association projected an industry revenue shortfall of $240 billion for the year. Second-order effects of restaurant closures ripple through the American economy, bringing economic pain...
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- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
adventure. The newly configured machines transformed children from distraught to happy, leading to a pleasant ripple effect: collective relief among parents, a sharp reduction in sedations, and satisfaction scores that jumped by 90...
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- 31 May 2011
- Research & Ideas
Japan Disaster Shakes Up Supply-Chain Strategies
March 11. Tokyo, and indeed much of eastern Japan, is an epicenter of high-tech manufacturing. But dozens of suppliers in other industries are located in the region as well, and the loss of their production may have far-reaching effects in many View Details
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Nadja Fidelia aligned the Partnership Solutions Groups' activities with Lehman Brothers' "one-firm" strategy in ways that created economic value for the firm. Delves into the challenges of developing this business in an industry...
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Martha Lagace
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
Benioff has long espoused the need for a more equitable economic system and has stated that the current pandemic “is a tremendous opportunity for all CEOs and all businesses to really put their resources right out there and say, 'We're...
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by Boris Groysberg and Sarah Abbott
- 08 Feb 2011
- First Look
First Look: Feb. 8
3) there may be no trade-off between value creation and value capture when comparing business models with different degrees of openness. Why Do Intermediaries Divert Search? Authors:Andrei Hagiu and Bruno Jullien Publication:RAND Journal of View Details
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Sean Silverthorne
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
media, would need to be rethought. Recognizing that their existing brand creative might strike the wrong tone with people fearful for their own and their community’s health, and anxious about their personal and the world’s rapidly deteriorating View Details
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by Jill Avery and Richard Edelman
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
Mills says. “If small businesses can stay solvent, then we have a greater chance for a recovery after the virus threat subsides,” she says. The grim reality is sinking in. About 77 percent of small business owners say they’re “very worried” about the View Details
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
for these long-standing disparities.” For the past 20 years, Chandra has been examining differences in health outcomes between white and Black Americans, searching for solutions to shrink the gap. In a recent working paper published through the National Bureau of View Details