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All HBS Web
(94)
- News (13)
- Research (54)
- Multimedia (1)
- Faculty Publications (14)
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- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
below: Making value the central objective: Regarding the current quality of US health care, survey respondents expressed varied sentiment: 14 percent were "strongly positive," 20 percent "strongly negative," and the...
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- 22 Mar 2021
- Research & Ideas
How to Learn from the Big Mistake You Almost Make
and express the value of resilience to their teams, the likelihood that workers will report such incidents increases. That was the main finding of Resilience vs. Vulnerability: Psychological Safety and Reporting of Near Misses with...
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- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in...
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- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
When Munchery announced in January that it would join the compost heap of food delivery startups, the San Francisco company burned customers, suppliers, and investors that included Oscar-winning actors Jared Leto and Marisa Tomei. In its...
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by Danielle Kost
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
in three ways. First, the early adopters who valued the club-like atmosphere of relaxing over a quality cup of coffee found themselves in a minority. To grow, Starbucks increasingly appealed to grab and go customers for whom service meant speed of order View Details
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
things’.” Those working remotely expressed their enthusiasm for it. To the extent it fosters loyalty, it may enhance a culture. Betsy Dickson commented on her move to a remote region this way: “ my employer allowed me to transition to...
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by James Heskett
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
habits are changing with the coronavirus pandemic one they leave Amazon, they may be reluctant to return.” “Bac” expressed the following concern: “Amazon better worry about its relationship with law enforcement and facial recognition...
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- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
that affect groups of people engaged in collaborative product design affect groups of people engaged in the collaborative production and delivery of goods and services. As with complex technical systems, there would be cognitive overload...
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- 20 Sep 2021
- Research & Ideas
How Much Is Freedom Worth? For Gig Workers, a Lot.
statistical simulations to analyze drivers’ work patterns and pay. Their findings suggest that the ability to set one’s own work schedule has a significant impact on quality of life—not just for gig workers, but for everyone—and that that impact can be View Details
- 08 Mar 2016
- First Look
March 8, 2016
cultural model and undermine their own positions with inappropriate use of symbolic market-creation actions. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50701 Harvard Business School Case 916-026 Express...
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Sean Silverthorne
- 29 Sep 2015
- First Look
September 29, 2015
significant changes, but the engineering and economic challenges of the industry made any move into that space a risky bet. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/716401-PDF-ENG Harvard Business School Case 616-003 SF Express: From View Details
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Sean Silverthorne
- 23 Feb 2016
- First Look
February 23, 2016
https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50625 February 2016 Harvard Business Review The Harvard Contest That’s Trying to Improve Health Care Delivery By: Hamermesh, Richard G., Robert S. Huckman, Barbara McNeil, Joseph P. Newhouse,...
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Sean Silverthorne
- 12 Nov 2021
- Op-Ed
Can Our Parenting Struggles Make Us Better Leaders?
its culture as an amalgam of “freedom and responsibility.” By freedom, the company doesn’t mean a free-for-all. Yes, workers have the freedom to express opposing viewpoints, and they also have wide leeway with their vacation and travel...
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- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
larger implication is in the delivery of any sort of undesirable news that an audience doesn't really want to hear. If you deliver it all at once, a person will tune out mentally. A better strategy would be to deliver the information bit...
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- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
panel data. Expressive Voting and Its Cost: Evidence from Runoffs with Two or Three Candidates By: Pons, Vincent, and Clémence Tricaud Abstract—In French parliamentary and local elections, candidates ranked first and second in the first...
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Sean Silverthorne
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
people and lots of money. The opportunity seemed right for Bronner, who had founded Digitas, a marketing-services firm that created customer-loyalty programs for clients such as American Express and AT&T. It also seemed a good fit for...
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by John S. Rosenberg
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
improved significantly in respect to speed, convenience, and cost. For example, I get Sunday delivery of Amazon through the post office as part of my Prime membership while Amazon, Instacart, and Google View Details
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
the importance of risk management and oversight. Robert C. Merton, the John and Natty McArthur University Professor, similarly expressed concern about the unintended consequences of change on Wall Street, closing with the assertion that...
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- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
entire cycle of acute pain medicine delivery for these patients. TDABC was used to identify possible improvements in personnel allocation, workflow changes, and epidural placement location and to model the cost savings of those...
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by Sean Silverthorne
- 03 Jul 2012
- Research & Ideas
HBS Faculty on Supreme Court Health Care Ruling
present US health care delivery system—to keep the lid on costs. But as far as the individual mandate is concerned, it deserves economic conservatives' support, not their dissention. (This article originally appeared in the Huffington...
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