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- All HBS Web (76)
- Faculty Publications (8)
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- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
majority of organizations haven't been willing or able to take full advantage of these conclusions. Some obviously don't subscribe to them. Organizations continue to hire for skills or easily observable surface behaviors and struggle with...
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by James Heskett
- 04 May 2007
- What Do You Think?
How Do Managers Think?
suggested that " doctors rush when the illness is serious managers, when faced with little time and pressure to get things done, fail to think well and so make poor decisions." Itamar Offer, a physician, said that "information is always partial in both...
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by Jim Heskett
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
"When a leader builds a mask around him/her you close yourself from learning." Joe Schmid had no doubt, saying, "I'll simpl(ify) the question substituting 'two faced' for 'mask.' Can a two faced leader be 'authentic'?...
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by Jim Heskett
- 07 Sep 2011
- First Look
First Look: Sept. 7
protection through anti-dumping measures, especially given that both industries face the full force of the global economy? We argue that the patterning of anti-dumping actions is best explained in terms of industrial structures, inclusive...
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Sean Silverthorne
- 26 Jun 2007
- First Look
First Look: June 26, 2007
either fail to reach their full potential or cross the line into destructive or even unethical actions?" Design/methodology/approach—To find out, they interviewed many successful leaders of major organizations and studied the case...
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Martha Lagace
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
purview of headquarters. Headquarters has given them full responsibility for performance with little direct oversight, and allowed them to develop a more objective view of the enterprise and its strategies. This enables them to entertain...
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Re: James L. Heskett
- 05 Jun 2006
- Research & Ideas
Using Competition to Reform Healthcare
business of providing services to patients. (Those who are uncomfortable with the notion of businesses in health care can substitute the term service lines.) The question "What business are we in?" is an important one because it...
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- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
likely to be much lower. How many consumers will pay a dollar for song number thirteen? Clearly, there is a profit-enhancing role for some type of bundling even with digital distribution. For example, consumers might be willing to pay View Details
- 22 May 2007
- First Look
First Look: May 22, 2007
strengthened. These changes may reflect the growing role for the euro as a reserve currency in the international financial system. The risk-minimizing currency strategy for a global bond investor is close to a full currency hedge, with a...
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Martha Lagace
- 01 Jul 2008
- First Look
First Look: July 1, 2008
full advantage of its growing product portfolio. Students debate the merits of going after new customers by building an enterprise sales force or mining the existing customer base with an inside sales force that already has a lot on its...
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Martha Lagace
- 19 Jul 2006
- Research & Ideas
Political Turmoil and Mexico’s Economy
Obrador filed complaints with the Federal Election Tribunal, per the constitution, Maurer notes. And many prominent members of the opposition conservative party, if not conservative candidate Felipe Calderón, have defended López Obrador's right to challenge the results...
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by Julia Hanna
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
length every time. And although art-based processes realize the full capabilities of talented workers and can benefit from great worker talent, by no means do they require exceptional or especially creative individuals. Nor does great...
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by Rob Austin & Lee Devin
- 20 Aug 2013
- First Look
First Look: August 20
performance measurement with the goal of increasing a nonprofit's ability to serve more people more effectively. This note discusses the full set of venture philanthropy practices and their impact on grantees. It also explores what could...
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Anna Secino
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
value than e-commerce, such as immediacy, curated selection, or allowing touch and feel of non-digital experiential goods. Thinking of online shopping as a compliment and an opportunity, rather than as a substitute and a threat to offline...
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- 17 Apr 2006
- Research & Ideas
Resisting the Seductions of Success
perversely, originates in the fact that Tony's life is full of purpose and progress. His calendar is filled with meetings, and there are usually urgent phone calls to return. Tony is also accomplishing a lot, and success brings its own...
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- 06 Feb 2018
- First Look
First Look at New Research and Ideas: February 6, 2018
and Machine Learning By: Choudhury, Prithwiraj, Evan Starr, and Rajshree Agarwal Abstract—The advent of artificial intelligence in the form of machine learning technologies ushers new questions regarding the pace at which it may View Details
- 12 Sep 2006
- First Look
First Look: September 12, 2006
& Course MaterialsA123Systems Harvard Business School Case 606-114 A123Systems was a young company that was founded on basic materials science research at the Massachusetts Institute of Technology. A co-founder of the company, Yet-Ming Chiang, was a View Details
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Sean Silverthorne
- 20 Sep 2011
- First Look
First Look: September 20
interdependence between the IGO network and the domestic institutions of states. The interdependence between these global and domestic institutional forms is complex, with target-country democracy being a substitute for economic IGOs, but...
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Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
rapid appearance of clones drove a high level of standardization and modularity in the industry, and value was distributed along the value chain depending on levels of competition and ability to substitute components at each level. On the...
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Martha Lagace
- 24 Jun 2014
- First Look
First Look: June 24
clause in Argentinian sovereign debt instruments have generated considerable controversy. Some official-sector participants and academic articles have suggested that the rulings will disrupt or impede future sovereign debt restructurings by encouraging holdout...
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Sean Silverthorne