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- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
be), or misinformed (provides an expected price of $510, way above the market average). Consumers who display knowledge about repair costs can get a better price. SOURCE: Kali9 A second part of the study tested how willing shops were to...
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- 26 Mar 2007
- Research & Ideas
Learning from Failed Political Leadership
transpire, the media instantaneously supplies a convenient explanation, even as the players conceal the real facts. When the true story emerges the originals are never corrected, particularly on television. One consequence is that our minds contain decades of View Details
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by Martha Lagace
- 12 Apr 2016
- First Look
April 12, 2016
be correctly informed, uninformed, or misinformed about market prices. We find that repair shops quote higher prices to callers who cite a higher benchmark price. We find that women are quoted higher prices than men when callers signal...
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Sean Silverthorne
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
stakeholders, engage in productive two-way conversations, and clearly communicate their contributions to the market and society. If stakeholders are left on their own to unify all the information they need about an enterprise, companies could find themselves vulnerable...
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by Martha Lagace