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All HBS Web
(390)
- News (84)
- Research (224)
- Events (1)
- Multimedia (1)
- Faculty Publications (144)
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- 12 Feb 2021
- News
How Dunkin’ Donuts Took Over the World
joining the family business, but had no idea that I'd be asked to assume responsibility for the overall business. When I went off to school, early on, the business was an industrial feeding business with lots of these trucks that went...
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Keywords:
brands;
leadership;
management;
strategy;
operations;
career;
Food and Beverage Stores;
Retail Trade
- 01 Feb 2002
- News
It's academic. (Not!)
Wasserman. "They have a lot of senior people at the top and very few junior people below them. Several other industries that started out that way - such as investment banking and consulting - have evolved into big, pyramid-shaped...
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- 01 Oct 2002
- News
What's Cookin'
from the Class of 1977 interviewed for this article, Fox came to the restaurant industry by an indirect path, but now finds himself completely immersed in its unique complexities and rewards. The National...
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Keywords:
Hanna, Julia
- 25 Aug 2022
- News
Vision: To Go-Go
For all their variety, restaurants have two things in common: a kitchen where food is prepared and a dining area where customers consume it. But what if you could use technology to ditch the dining area and just keep the kitchen, trimming the costs—and the...
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- 01 Jun 1998
- News
New Releases
his new book, Franchise Organizations, HBS assistant professor Jeffrey L. Bradach offers the first fully realized documentation and analysis of this vastly influential organizational form. Through an in-depth study of five leading View Details
- 17 Dec 2015
- News
Conducting Research That Influences Practice
Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer...
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- 01 Jun 2020
- News
All Hands on Deck
start dates delayed, and those interested in hard-hit industries like hospitality and entertainment had to broaden their searches,” explains Kristen Fitzpatrick (MBA 2003), managing director of Career and Professional Development (CPD)....
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Keywords:
Jen Mele
- 01 Sep 2009
- News
From Bytes to Bites
in the food world are just several of the demands that have kept Thomas engaged in her new career. “Crisis management is the norm in the restaurant business,” she notes. “That doesn’t work for me because I was trained as an View Details
- 01 Sep 2010
- News
Start-Ups "R" Us
which enables Web sites to protect themselves from online attacks; Diagnostics For All, a nonprofit that develops low-cost disease diagnostics for the developing world; and Finale, a Boston-area chain of upscale restaurants specializing...
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- 26 Jan 2015
- News
The Ingredients for Success
something in a different way.” Markowitz was surrounded by creative types recently as she presented NOCHI’s plans to a group that included restaurant owners, tourism officials, chefs, and food business entrepreneurs. Ti Martin stood up to...
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- 01 Mar 2014
- News
Insight: Yenball
advertising over his first four years with the club. Matsui's presence reportedly brought $500 million in five years to New York City, measured by everything from hotel bookings to restaurant sales. Of course, no amount of marketing in...
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- 11 Mar 2020
- News
Making It Rain
weather services. “This market is not very innovative, and it’s one of the last industries where governments still lead the technology,” Elkabetz says. Most of the industry relies on data from three public...
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Keywords:
Lisa Scanlon Mogolov
- 01 Jun 2011
- News
The Best-Laid Plans
morning known as “Super Saturday,” 63 student teams present these and other ideas in the Aldrich classrooms where other people’s ventures are the usual topic of discussion. Judges — a mix of angel investors, VCs, serial entrepreneurs, and View Details
- 01 Mar 2006
- News
Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)
upscale, premium desserts to the masses. Elevator pitch: Finale is an upscale dessert-focused restaurant concept that provides people with an alternative to bars or coffee shops, where they can enjoy a sensational dessert experience. Our...
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- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
discs) Restaurants (grocer's takeout) Steel production (minimills) Telephone-long distance (Internet telephony) Are some industries more vulnerable to this threat than others? There are some industries, or...
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- 01 Sep 2020
- News
Road Work
restaurants in the Los Angeles area. But after 25 years, the business went bust, and she relocated the family to her native Mexico when the Salas brothers were 12 years old. It’s a fitting origin story for Camino Financial, an online...
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- 18 Jul 2018
- News
Ensuring HBS Remains a Dynamic Community
Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) A part-time job at a Roy Rogers restaurant first introduced Rebecca Sumner Lien to business. “I was fascinated by...
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- 09 Jun 2017
- News
Curating the Cuisine of Southwest China
verge of extraordinary economic growth. And with GDP growth, people will start to travel. Except back then, there was no market segmentation, whatever-- when you talk about traveling to China, everybody had the same itinerary, the same sort of View Details
- 01 Apr 2002
- News
Back in Business
Zero. "We helped with matters related to reopening, such as tracking down pro bono legal assistance on critical insurance and real-estate issues," she says. "We also brought in top experts from the restaurant View Details
- 01 Jun 2015
- News
In My Humble Opinion: Priya Paul (OPM 28, 1999)
the hot, new restaurant wherever I travel.” Industry trend: A commoditization of the boutique, design-based experience. “I see customers seeking hotel experiences that are less institutionalized and more...
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Keywords:
Julia Hanna