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- All HBS Web (210)
- Faculty Publications (73)
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- All HBS Web (210)
- Faculty Publications (73)
- 23 Jul 2008
- Sharpening Your Skills
Sharpening Your Skills: Balanced Scorecard in Action
professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. Key...
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- 01 Jul 2011
- News
Corporates need to hard sell strategy to their people
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
Proceedings: Innovations, Quality & Outcomes A Time-Driven Activity-Based Costing Analysis of Emergency Department Scribes By: Kaplan, Robert S., Heather A. Heaton, David M. Nestler, William J. Barry,...
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Dina Gerdeman
- 01 Sep 2012
- News
An Intellectual Capital: Some Influential HBS Ideas, at a Glance
Initiative to apply innovative business practices to drive high-impact social change. 1994 Building on his earlier work, Michael Jensen advances “agency theory,” the underpinning for compensating executives with stock and stock options....
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Professor Elton Mayo: Professor Fritz Roethlisberger; George M. Moffett Professor of Agriculture and Business, Professor Emeritus Ray A. Goldberg; Professor Abraham Zaleznik; Professor Alfred Chandler; Professor Michael Porter; Professor Robert S. Kaplan; Professor Michael C. Jensen; Professor C. Roland Christensen; Professor Robert Menton;
Colleges, Universities, and Professional Schools;
Colleges, Universities, and Professional Schools
- 2008
- Book
Execution Premium: Linking Strategy to Operations for Competitive Advantage
By: Robert S. Kaplan and David P. Norton
In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize...
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Management Analysis, Tools, and Techniques;
Operations;
Performance;
Strategic Planning;
Business Strategy
Kaplan, Robert S., and David P. Norton. Execution Premium: Linking Strategy to Operations for Competitive Advantage. Harvard Business Press, 2008.
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
measures; 2) customers; 3) internal processes; and 4) learning and growth. Developed by HBS professor Robert S. Kaplan, chairman of the Balanced...
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by Martha Lagace
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
endowments, mergers, and limited liability. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=55499 January 2019 Health Affairs Decreases In Readmissions Credited to Medicare's Program to Reduce Hospital Readmissions Have...
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Dina Gerdeman
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
May–June 2017 Harvard Business Review Neurodiversity as a Competitive Advantage By: Austin, Robert D., and Gary P. Pisano Abstract—Many people with neurological conditions such...
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Re: Multiple Faculty
- 2010
- Working Paper
Conceptual Foundations of the Balanced Scorecard
By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role...
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Keywords:
Asset Management;
Balanced Scorecard;
Management Systems;
Performance Improvement;
Strategy
Kaplan, Robert S. "Conceptual Foundations of the Balanced Scorecard." Harvard Business School Working Paper, No. 10-074, March 2010.
- Web
Publications - Institute For Strategy And Competitiveness
sequence of activities required to deliver high-value care. June 2021 Article The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit by Junaid Nabi View Details
- Web
Publications - Institute For Strategy And Competitiveness
care for specific events.... June 2021 The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit by Junaid Nabi and Robert S. View Details
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
magazine’s pages. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=53458 November–December 2017 Harvard Business Review The IT Transformation Health Care Needs By: Sahni, Nikhil R., Robert S....
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Carmen Nobel
Richard L. Nolan
Professor Nolan earned his B.A. from the University of Washington in Production and Operations Research in 1962, and his M.B.A and Ph.D. in 1963 and 1966, respectively. Upon graduation in 1966, he joined Boeing Commercial Airplane Company as an Information... View Details
The Execution Premium: Linking Strategy to Operations for Competitive Advantage
From HBSP: " In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their...
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- Web
Video - Institute For Strategy And Competitiveness
HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Video Video Jan 2019 Presentation How to Measure Costs in Health Care How to Measure Costs in Health Care by Professor Robert View Details
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
Balanced Scorecard Companies often manage strategy in fits and starts, with strategy execution lost along the way. A new book by Balanced Scorecard creators Robert S. View Details
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by Staff
- September–October 1996
- Article
Strategic Learning and the Balanced Scorecard
By: Robert S. Kaplan and David Norton
Kaplan, Robert S., and David Norton. "Strategic Learning and the Balanced Scorecard." Strategy & Leadership (September–October 1996): 18–24.
- June 1993 (Revised March 1997)
- Teaching Note
Peoria Engine Plant (A) and (B) TN
By: Robert S. Kaplan and Amy P. Hutton
Teaching Note for (9-193-082) and (9-193-083).
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Auto Industry
- 2004
- Book
Operations, Strategy, and Technology: Pursuing the Competitive Edge
Hayes, Robert H., Gary P. Pisano, David M. Upton, and S. C. Wheelwright. Operations, Strategy, and Technology: Pursuing the Competitive Edge. Indianapolis, IN: John Wiley & Sons, 2004.
- 01 Jun 2015
- News
Alumni and Faculty Books for June 2015
everything from structure, management, and strategy to a firm’s customer and partner relationships. Faculty Books The Integrated Reporting Movement: Meaning, Momentum, Motives, View Details