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Show Results For
-
All HBS Web
(965)
- News (232)
- Research (604)
- Events (1)
- Multimedia (74)
- Faculty Publications (499)
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market share, account share, acquisition,...
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by Robert S. Kaplan
- 06 Sep 2008
- News
New book by Harvard's Robert Kaplan examines How to Execute Strategy
- 06 Sep 2013
- News
`Still a Relatively Sluggish Economy’: Kaplan
Steven C. Wheelwright
Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.
Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details
- 05 Jul 2006
- Working Paper Summaries
Time-Driven Activity-Based Costing
Rob Kaplan on JP Morgan Trading Loss
Robert Kaplan talks about JPMorgan Chase & Co.'s $2 billion trading loss and the ability of Chief Executive Officer Jamie Dimon to manage the firm. Kaplan speaks with Erik Schatzker and Stephanie Ruhle on Bloomberg... View Details
- 05 Oct 2022
- News
Harvard Business School Announces 2022-2023 Kaplan Fellows
- 27 Sep 2023
- News
Harvard Business School Announces 2023-2024 Kaplan Fellows
- 02 Nov 2021
- News
Harvard Business School Announces 2021-2022 Kaplan Fellows
- 23 Sep 2015
- News
HBS Announces 2015 Kaplan Life Sciences Fellows
- 22 Aug 2011
- News
Harvard's Kaplan on Leadership Techniques
- 01 Mar 2012
- News
New Fund Supports FIELD Module 3
HBS has received a $1 million commitment from the DS Foundation MBA Program Innovation Fund to help underwrite the costs of ongoing MBA curriculum innovation. The fund will be used to cover expenses first-year student teams incur while preparing to launch...
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- 23 Aug 2016
- News
Harvard Business School Announces 2016 Kaplan Life Sciences Fellows
Robert H. Hayes
Robert Hayes is the Philip Caldwell Professor of Business Administration, Emeritus, at the Harvard Business School. Prior to his appointment to the Harvard Faculty in 1966, he worked for I.B.M. and McKinsey & Company. He received his Ph.D. degree in 1966 from...
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- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
level, and cost—between each support department and the business units. The Balanced Scorecard provides a simple, clear message about organizational strategy that all employees can understand and internalize.—Robert S. Kaplan and David P....
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by Robert S. Kaplan & David P. Norton
- 16 Sep 2013
- News
Harvard Business School Announces 2013 Kaplan Life Sciences Fellows
- August 1989
- Supplement
Steven B. Belkin, Video
By: Michael J. Roberts and Howard H. Stevenson
This video both shows responses to student questions and updates the case material.
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Roberts, Michael J., and Howard H. Stevenson. "Steven B. Belkin, Video." Harvard Business School Video Supplement 890-504, August 1989.
- 24 Apr 2006
- Research & Ideas
Managing Alignment as a Process
To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't describe how to achieve it. The alignment strategy must be complemented with an alignment...
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- 06 Aug 2012
- News