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- All HBS Web (41)
- Faculty Publications (4)
- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
launched Slack in 2014 as a work-team communications tool he hoped would be an “email killer,” as he put it. Slack made it easy for new customers to use, with a three-click signup and a bot driven by artificial intelligence that guided...
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- 29 Oct 2019
- Sharpening Your Skills
Robots in the Boardroom
recent research from Harvard Business School faculty marks the possibilities and pitfalls that could occur along this digital transformation. A Good Place to Start Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond...
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by Sean Silverthorne
- 25 Jan 2024
- News
Alumni Gain Insights on Nigeria’s New Government; Taipei Alumni Host Faculty Guest
Clubs News Clubs News HBS Alumni in Nigeria Discuss New Government’s Fiscal Policies To better understand the economic and policy direction of Nigeria’s newly sworn-in government, the HBS Association of Nigeria hosted a hybrid program on December 14 featuring Taiwo...
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Margie Kelley
- Web
Field Course: Foundry AI Lab - Course Catalog
Foundry AI Lab include: Bots that play the counterparty role in different entrepreneurial negotiation settings, e.g., splitting equity with a co-founder; negotiating terms with an investor; hiring a key early employee. The View Details
- 01 Dec 2017
- News
The Robots Are Coming to Save Your Job
Sawyer is one of two bots that Rethink Robotics has developed for the small-business market. (courtesy of Rethink Robotics) You can tell Rethink Robotics’ products by their faces: A small, white digital screen with two expressive eyes....
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Dan Morrell
- 01 Mar 2012
- News
Robots to the Rescue
warehouse. The bots rely on a Wi-Fi network and a grid of 2-D barcodes on the floor to navigate. Products are delivered to the human operators, who pick and pack the items and send them to shipping. “When I started out, companies were...
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- 25 Feb 2020
- News
The Past Informs the Future of Work
roles requiring different skill sets. In comparison, by 2018, Vodafone had installed chatbots—software applications simulating interactions with people—where one bot may replace three workers, but it hadn’t yet significantly altered its...
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- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
trade-offs between effectiveness and efficiency associated with the use of bots versus humans to create, nurture, and manage customer relationships. Second, they had to decide to what extent to anthropomorphize the chatbots. How...
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Dina Gerdeman
- 16 Jan 2020
- News
Hitting the High Notes
chat bots in social media, data analytics to enhance candidate experience, and rewards to employees who refer successful hires. For nearly 30 years, Sheridan has been a high-level Human Capital Management consultant and expert on the...
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Margie Kelley
- 17 Sep 2020
- Blog Post
HBS Grads Launch Cybersecurity Nonprofit to Fight Infodemic
requires users to have a valid phone number, it blocks large amounts of bot army from polluting the GreenZone app with fake reviews, which is rampant on many other review sites. humanID is a B2B2C company and our client base ranges from...
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- 01 Jun 2024
- News
Decoding the Promise and Perils of Generative AI
“low-performing entrepreneurs asking for advice on particularly challenging problems.” They also noted, “While the AI bot generated well-structured advice in response to these difficult questions, our findings suggest that when...
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April White
- 15 Nov 2018
- News
Don’t Be Afraid of AI
I get very excited, where I say, "Wow. Can we make the world safer?" Because we can have little bots that are doing a specific thing, they don't have to be humanlike, they don't have to be doing everything. They can do just one thing. But...
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- 18 Feb 2009
- First Look
First Look: February 18, 2009
the SMIC "Reverse BOT model" a municipality would build a capital-intensive fab and SMIC would operate it, sharply lowering its capital costs. This model gave the company a unique level of flexibility in an industry where...
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Martha Lagace
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
site, is it a visitor like Jen and yes let’s make the experience better for your customer Jen or is it a hacker or a malicious bot trying to do something malicious. And so first it helps us provide better cybersecurity solutions to...
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- Web
Podcast - Managing the Future of Work
business leaders would trust a bot or an algorithm over a human to make sustainability and social decisions. So that said, it’s obviously far from the human’s role being obsolete in decision making, but it’s really the augmentation...
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- Web
Print View - Course Catalog
entrepreneurial ventures, or for organizations that aim for social impact. Some examples of applications we expect to prototype in Foundry AI Lab include: Bots that play the counterparty role in different entrepreneurial negotiation...
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