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- 15 Dec 2015
- First Look
December 15, 2015
and bargaining tactics. Harvard Business School professor Deepak Malhotra advises negotiators to resolve process before substance, set expectations, map out the negotiation space, and control the frame. By following those steps, managers...
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Carmen Nobel
- 28 Jan 2014
- First Look
First Look: January 28
After an overview of Boston Children's Hospital and its local health care market environment, the case presents process maps and financial data relating to patients making office visits to a plastic surgeon for three different diagnoses....
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Sean Silverthorne
- 07 Feb 2012
- First Look
First Look: February 7
and how quoted prices might reflect expectations that are hard to justify. Regardless of which valuation method is employed (e.g., residual income, discounted cash flow, multiples), the case provides a platform (i) to map the firm's key...
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Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
while respecting its unique hybrid business model that combined a collaborative open source community with more traditional strategic research services. The case follows CGTI from its initial goal of establishing a road map for the...
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Sean Silverthorne
- 14 Mar 2017
- First Look
First Look at New Research, March 14
one knew for certain since no comprehensive schedule existed. This was why el Laboratorio para la Ciudad (or LabCDMX) had spawned an effort to generate a map of the labyrinth system that provided an estimated 14 million rides a day....
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Sean Silverthorne