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All HBS Web
(2,716)
- People (23)
- News (1,090)
- Research (489)
- Multimedia (7)
- Faculty Publications (96)
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- 27 Mar 2012
- First Look
First Look: March 27
experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction...
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Carmen Nobel
- 02 Aug 2011
- First Look
First Look: August 2
progress and enhance inner work life every day. The book shows how to remove obstacles to progress, including meaningless tasks and toxic relationships. It also explains how to activate two forces that enable progress: 1) catalysts—events...
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Sean Silverthorne
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
researchers then analyzed the data, totaling some 12,000 daily diaries, looking for commonalities that influenced "inner work life," which the book defines as "the confluence of perceptions, emotions, and motivations that individuals View Details
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by Carmen Nobel
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
I believe will be historically important. Both my choices top 700 pages, hence my hesitancy. The first book is Vasily Grossman’s Life and Fate. It inevitably appears on the list of greatest war novels of all time. Grossman has been called...
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by Staff
- 12 Apr 2016
- First Look
April 12, 2016
sellers treat consumers differently on the basis of how well informed consumers appear to be. We implement a large-scale field experiment in which callers request price quotes from automotive repair shops. We show that sellers alter their...
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Sean Silverthorne
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
studies of individual creative behavior. Little is known, however, about the everyday psychological experience and associated creative behavior in the life and work of ordinary individuals. Yet evidence is...
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Sean Silverthorne
- 02 Jul 2013
- First Look
First Look: July 2
capture important information seemingly ignored by the market. A long-short portfolio based on these legislators' views earns abnormal returns of over 90 basis points per month following the passage of legislation. Industries that we classify as beneficiaries of...
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Anna Secino
- 16 Dec 2015
- Research & Ideas
What Happens When Zambian Schoolgirls Receive Negotiation Training
2009, Harvard Business School Professor Kathleen McGinn has developed keen insight into the exigent nature of such challenges. Her experiences there prompted her to study how teaching communication and negotiation skills at critical...
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Re: Kathleen L. McGinn
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
Case Study and a Model," you tackle this widely held belief. Is it borne out by reality? What surprised you about the experience of STAR TV in Asia? Ghemawat: It is widely believed that globally standardized product varieties are...
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by Martha Lagace
- 20 Dec 2016
- Research & Ideas
The 10 Most Popular 'Cold Call' Podcasts
covering world-class brands, innovative start-ups, and social enterprises, and the most popular of the more than 30 episodes produced in the past year are listed below. The Amazing Life of One of America’s Earliest Black, Female...
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Re: Multiple Faculty
- 08 Sep 2015
- First Look
September 8, 2015
impact their decisions to climb the corporate ladder (or not). In Studies 1 and 2, when asked to list their core goals in life, women listed more life goals overall than men, and a smaller proportion of their goals related to achieving...
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Carmen Nobel
- 23 Dec 2014
- First Look
First Look: December 23
feeling anxious shapes intrapsychic aspects of cognition, much less is known about how anxiety affects interpersonal aspects of cognition. Here, we examine the influence of incidental experiences of anxiety on perceptual and conceptual...
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Carmen Nobel
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of customers and the capabilities of the operations serving them—on customer View Details
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Sean Silverthorne
- 19 Nov 2001
- Research & Ideas
Alfred Chandler on the Electronic Century
transformed life and work in the second half of the twentieth century. I chronicle the evolution of the new high-tech industries from their beginnings by the first-movers until the end of the twentieth century. I do this by focusing on...
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- 07 Nov 2011
- Research & Ideas
The Forgotten Book that Helped Shape the Modern Economy
Rand, between stupidity and intelligence. This is as specious as it is dangerous. The encouragement and regulation of economic life has been a mainstay of civilization since the dawn of written history. There have been periods of dogmatic...
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by Sean Silverthorne
- 23 Apr 2001
- Research & Ideas
Market Research Meets the “People Factor”
managers' firms, the degree of interaction between managers and researchers, and the stage of the product's life cycle. But one of the most crucial determinants of how market research is used, they discovered, is the element of surprise....
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by Martha Lagace
- 06 Aug 2013
- First Look
First Look: August 6
to leave sued firms. Overall, shareholders use litigation along with director elections and director retention to hold some independent directors more accountable than others when firms experience financial fraud. Publisher's link:...
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Anna Secino
- 07 Sep 2010
- Research & Ideas
Mindful Leadership: When East Meets West
expert in this area. Our Mindful Leadership seminar focused on the practice of meditation as one of those ways, with a variety of meditation techniques taught by Rinpoche. This was strictly a secular teaching, not a Buddhist one. In my View Details
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by Sean Silverthorne
- 04 Apr 2005
- What Do You Think?
Can an Organization’s “Deep Smarts” Be Preserved?
"presumes two things about corporate life today: That enough corporate executives can be 'deep.' That it pays to be 'smart' in today's corporation." If the presumptions are not correct, as she implies, how do we deal with the...
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by James Heskett
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery...
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by HBS News