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- All HBS Web (494)
- Faculty Publications (62)
- 04 Nov 2014
- First Look
First Look: November 4
now own over 80% of banking assets in Mexico, and we show how, using a political economy model and a series of econometric tests, this has helped to stabilize the system and reduced non-performance loans, but it has also increased the risk aversion of banks View Details
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Sean Silverthorne
- November 2022
- Supplement
Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)
By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged...
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Keywords:
Transformation;
Decision Making;
Decision Choices and Conditions;
Global Strategy;
Technological Innovation;
Growth and Development Strategy;
Agreements and Arrangements;
Negotiation Tactics;
Logistics;
Service Delivery;
Organizational Culture;
Performance Improvement;
Partners and Partnerships;
Strategy;
Food and Beverage Industry;
Latin America;
South America;
Colombia
Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)." Harvard Business School Supplement 723-396, November 2022.
- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
situation here, but rather a more subtle process change by some companies, especially those in volatile or fast-moving industries. What I see happening among partners I deal with is that they allocate strategically from the top (setting overall budgets for business...
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by James Heskett
- 13 May 2022
- Blog Post
Climate Stories Episode #5: Phyllis Newhouse, CEO, Entrepreneur, Leader
run the Cyber Espionage Center at the Pentagon. I had built great teams and run large organizations. I hired other former members of the military and won a major contract from AT&T within 30 days. The company grew to 5,200 employees....
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- 16 Sep 2015
- News
Built for Speed
efficiency? What if cars weren’t made up of 25,000 different parts? What if, instead of giant factories that operate on economies of scale, forced to produce millions of the same cars to make a profit, we produced cars in small batches,...
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- 12 Apr 2016
- First Look
April 12, 2016
member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations at Celebi Aviation Holding,...
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Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
They're cutting carbon emissions, reducing waste, and otherwise enhancing operational efficiency. But a mishmash of sustainability tactics does not add up to a sustainable strategy. To endure, a strategy...
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Sean Silverthorne
- 21 May 2018
- News
Community Partners Delivers “Expert Goodness” to the Bay Area
goal was to drive practical and tactical conversation about what women should know and do when faced with #MeToo-type issues in the workplace,” she says. “So we structured the discussion using three possible scenarios that the panel then...
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Margie Kelley
- Web
Lessons in Economics | Baker Library | Bloomberg Center | Harvard Business School
caption Hide caption In addition to Henle’s work, Steel Serves the Nation featured photographs from outside sources (including U.S. military forces, picture agencies, and companies using steel) that illustrated steel products from tin...
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- 01 Dec 2020
- News
New Releases: Alumni and Faculty Books
significant military support—of US Special Operations Forces. Spring: Bouncing Back from Rejection By Ambi Parameswaran (AMP 186, 2014) Westland “Spring: a twisted piece of metal that can be pushed, pressed...
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Margie Kelley
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
December 4, 2017 Harvard Business Review How a Fast-Growing Startup Built Its Sales Team for Long-Term Success By: Cespedes, Frank V., and David Mattson Abstract—It’s common for leaders of sales teams to focus almost exclusively on short-term View Details
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Sean Silverthorne
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
and understanding. To begin with, the structure of the task forces—how they operate and who is on them—immerses executive sponsors in the specific challenges faced by the employee constituency groups. The groups are a formal mechanism for...
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by David A. Thomas
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
War I, the management of political risk became a central concern for firms operating internationally. These risks were on many levels, from expropriation to exchange controls and other economic policies. The issue is explored in multiple...
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- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
Today's frenzied world of dot-com mania might have been hard to predict 25 years ago, but the Class of 1975 has always had an eye for opportunity. For its time, the class had a sizable number of military officers familiar with strategic...
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by Susan Young
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
must disrupt the way we think about social change. The author suggests how this can be done by sharing stories and case studies focused on innovative approaches to large-scale social change. Operating Model Canvas: Aligning View Details
- Web
Commencement 2019 Address | About
for his resolve in making the military more inclusive to all. Tracy Palandjian inspires us by creating financial innovations that can drive social change, and by encouraging us to look beyond profit to measure impact. Álvaro Rodríguez...
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- 03 Jun 2008
- First Look
First Look: June 3, 2008
$60 million foundation operates through a range of networks, among funders and grantees, to achieve broad impact. Funder networks and foundations that work through a network approach are relatively uncommon in the philanthropic sector....
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Martha Lagace
- 23 Oct 2007
- First Look
First Look: October 23, 2007
agribusiness companies. Headquartered in White Plains, NY, the company has traditionally possessed a strong presence in Brazil. Describes Bunge's tradeoff between efficiency of global operations and local responsiveness in an uncertain...
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Sean Silverthorne
- 16 Jul 2013
- First Look
First Look: July 16
that may be to do. In this article, the authors look at research from behavioral economics, social psychology, and other disciplines and offer practical tactics for leaders hoping to project a healthy amount of both qualities. Publisher's...
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Anna Secino
- 22 Dec 2015
- First Look
December 22, 2015
competitive landscape, Cineplanet, the leading movie cinema chain in Peru, hired a team of IDEO designers to reinvent the movie-going experience for Peruvians. Cineplanet’s management team wishes to better align the company’s operating...
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Carmen Nobel