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- All HBS Web (513)
- Faculty Publications (191)
- 12 May 2022
- News
Onboarding
Americans in her apartment building and moved to Boston, where she became a dance instructor at Tufts University. Thinking she might want to lead an arts organization, Barron applied to HBS. After cutting her teeth with McKinsey on a rural development project in...
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- 23 Feb 2011
- First Look
First Look: Feb. 23
vulnerable to superior service alternatives. Along the way, we also show that firms trade off price and service quality and that when the incumbent offers relatively low service quality in a local market, it is susceptible to the View Details
Keywords:
Sean Silverthorne
- 17 Dec 2013
- First Look
First Look: December 17
in engineering and infrastructure construction, its challenges in planning and innovation, and the special things that a firm must do to compete successfully in the Chinese market. We conclude with China's approach to the global economy...
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Carmen Nobel
- 01 Dec 2010
- News
The Transformers
money in the bank, Bridgespan has shared its reports, case studies, and other content freely in the interest of promoting knowledge in the social sector. When your clients are nonprofits and foundations, Bradach and Tierney reasoned, the true measure of success isn’t...
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- 01 Jun 2015
- News
Screen Grab
big way.” This year, just over half of the 204 million Americans who engage in digital video viewing will do so on their smartphone, a 14 percent increase over 2014 according to research firm eMarketer. Kilar ranks his own screen...
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Keywords:
Julia Hanna;
HBO;
Netflix;
Hulu;
Vimeo;
YouTube;
Telecommunications;
Information;
Arts, Entertainment
- Web
Business History in the Contemporary Collection | Baker Library | Bloomberg Center | Harvard Business School
the development of the world's 8,500 largest companies. Company entries are compiled from publicly accessible sources as well as from materials supplied by the companies themselves, and typically cover: background and history; merger and...
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- 01 Jun 2020
- News
Prognosis
entry of visitors onto its grounds. What are the requirements for testing? How frequently would employees need to be tested? These are just two of the many questions that still need to be answered. PS: I’m pretty proud of the method we’ve...
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- 19 May 2022
- News
Leading to Salvation
were others he could work with to help put it on solid financial ground. BR: I called a friend of mine, a guy named Steve Kaplan. Steve is a partner in Fredrickson and Byron, a law firm here. So Steve joined me on this, and as we began...
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- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
engineering, technology and mathematics (STEM), and they have equivalent contributions in outcomes like granted patents and entrepreneurial firm starts. These contributions are increasing, up from 10%-15% just a couple of decades ago. And...
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by Staff
- 19 Sep 2017
- First Look
First Look at New Research and Ideas, September 19
emissions. Domestic firm profits, on the other hand, can increase, decrease, or remain unchanged due to a carbon tariff, which suggests that carbon tariffs are not inherently protectionist as some argue. Rather, results here suggest that...
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Sean Silverthorne
- Web
Podcast - Managing the Future of Work
helps align workforce and work Large firms aiming to innovate or achieve a degree of agility increasingly look for outside help. Catalant has placed itself at the crux of this dynamic by offering a project management software platform and...
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- Web
Print View - Course Catalog
Technology & Operations Management Robert Huckman,Susanna Gallani Spring2025 Q4 1.5 Field Course: The United States and China: Challenges for your Business General Management William Kirby Spring2025 Q4 1.5 Field Course: Value Creation in Small and Medium View Details
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
and an inspiration for the next generation of strategy scholars. Its direct impact on practice could be seen subsequently in the work of The Boston Consulting Group and other firms that employed what became known as the SWOT analysis...
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- 01 Mar 2008
- News
Classroom Legend
and other firms that employed what became known as the SWOT analysis (strengths, weaknesses, opportunities, and threats) in addressing the challenges of client organizations. In 1987, the Academy of Management recognized Christensen’s...
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- 15 Dec 2015
- News
The Year in Ideas 2015
entrepreneur; your Airbnb host is an entrepreneur; your Etsy craftsperson is an entrepreneur. Because of technology, individuals don’t need to work for a company, and the cost of entry is just plain easier. “Number two: Everything at the...
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- 01 Apr 1998
- News
World Class Learning
working for a U.S. government- funded venture-capital firm in Slovakia, Kubicova gained the necessary baseline work experience at home before joining McKinsey & Company in Prague and Cleveland. Kubicova now works in London as an associate...
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Keywords:
Eileen K. McCluskey
- April 2019
- Case
Afterpay U.S.: The Omnichannel Dilemma
By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free...
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Keywords:
Omnichannel Retail;
Multi-sided Platforms;
Value Creation;
Business Model Innovation;
Fintech;
Digital Marketing;
Disruptive Innovation;
Business Startups;
Business Growth and Maturation;
Business Model;
Business Organization;
For-Profit Firms;
Change Management;
Customer Value and Value Chain;
Customer Relationship Management;
Customer Satisfaction;
Financing and Loans;
Microfinance;
Global Strategy;
Marketing Channels;
Brands and Branding;
Marketing Strategy;
Market Entry and Exit;
Digital Platforms;
Product Development;
Supply Chain Management;
Business and Stakeholder Relations;
Networks;
Network Effects;
Internet and the Web;
Financial Services Industry;
Retail Industry;
Technology Industry;
United States;
Australia
Moreno, Antonio, Donald Ngwe, and George Gonzalez. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Case 519-086, April 2019.
- March 2021 (Revised October 2021)
- Teaching Note
Afterpay U.S.: The Omnichannel Dilemma
By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 519-086. In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online...
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Keywords:
Omnichannel Retail;
Digital Marketing;
Business Startups;
Business Growth and Maturation;
Business Model;
Business Organization;
For-Profit Firms;
Change Management;
Customer Value and Value Chain;
Customer Relationship Management;
Customer Satisfaction;
Financing and Loans;
Microfinance;
Global Strategy;
Marketing Strategy;
Market Entry and Exit;
Digital Platforms;
Product Development;
Supply Chain Management;
Business and Stakeholder Relations;
Networks;
Network Effects;
Internet and the Web;
Financial Services Industry;
Technology Industry;
United States;
Australia
- September 2020 (Revised February 2023)
- Teaching Note
Uber: Competing Globally
Teaching Note for HBS Case No. 720-404.
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Keywords:
Business Ventures;
Business Growth and Maturation;
Business Model;
Geography;
Geographic Location;
Geographic Scope;
Global Strategy;
Globalization;
Multinational Firms and Management;
Globalized Markets and Industries;
Governance;
Governance Controls;
Governing Rules, Regulations, and Reforms;
Innovation and Invention;
Disruptive Innovation;
Innovation Strategy;
Law;
Management;
Growth and Development;
Growth Management;
Markets;
Demand and Consumers;
Consumer Behavior;
Network Effects;
Emerging Markets;
Market Design;
Market Entry and Exit;
Market Participation;
Supply and Industry;
Industry Structures;
Planning;
Strategic Planning;
Relationships;
Business and Community Relations;
Business and Government Relations;
Business and Stakeholder Relations;
Labor and Management Relations;
Networks;
Adaptation;
Strategy;
Business Strategy;
Competition;
Competitive Advantage;
Competitive Strategy;
Expansion;
Information Technology;
Mobile and Wireless Technology;
Digital Platforms;
Transportation Networks;
Transportation;
Transportation Industry;
Technology Industry;
Africa;
Ghana;
Asia;
China;
Shanghai;
Shanghai Shi;
India;
New Delhi;
Europe;
United Kingdom;
London;
England;
Latin America;
North and Central America;
United States;
New York (city, NY);
New York (state, US);
South America;
Colombia
- 01 Dec 2016
- News
Alumni Books of 2016
Making Strategy Work Using the Balanced Scorecard by Sanjiv Anand (AMP 163, 2002) (Wiley) This is a hands-on guidebook for making strategy work with effective Balanced Scorecard design, deployment, and maintenance. It outlines the ways in which View Details