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Show Results For
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All HBS Web
(577)
- People (4)
- News (209)
- Research (251)
- Events (4)
- Multimedia (8)
- Faculty Publications (154)
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
service organizations also benefit from worker input. But people, it goes without saying, are harder to work on than cars and hotel rooms. Two Managerial Processes That Helped "Hospitals are enormously complex," Toffel observes. "Imagine...
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- 01 Jun 2009
- News
Dispatches from the Global Classroom
direct exposure to the daily life and potential business opportunities in base-of-the-pyramid markets. We arrive by van at the Santa Ana del Valle town square on Saturday morning. There’s a basketball court; a small, local history museum; a church; and a rug market....
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- 03 Dec 2001
- Research & Ideas
Healthcare Conference Looks At Ailing Industry
medicine is that most therapeutics were directed at symptoms, not causes.—Eric S. Lander With that in mind, about 200 HBS alumni working in the healthcare field converged in mid-November at the Charles Hotel in Cambridge to learn from...
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- 20 Dec 2019
- News
The 19 Musts of 2019
deconstructs music hits. (The Fleetwood Mac one was so inspired.)” —Roben Farzad (MBA 2005), host of Full Disclosure on NPR member station VPM and author of Hotel Scarface (2017) MUST LISTEN Revisionist History “If you aren’t listening to...
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- 13 Nov 2012
- First Look
First Look: November 13
813-019 The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer...
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Sean Silverthorne
- 06 Dec 2013
- Op-Ed
HBS Faculty Remember Nelson Mandela
I use to describe this leadership model: leading from behind . I think it captures the type of leader I'm talking about. I got the idea from reading Nelson Mandela. Several years ago-jet-lagged in my hotel room in Cape Town, overlooking...
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- Web
Creating Inclusive Recruiting Events in a Time of Innovation - Recruiting
place, organizations planning to hire full-time employees or interns in the coming year are reviewing their recruiting processes and seeking to innovate. For some, recruiting events once held in large hotel ballrooms or quaint coffee...
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- 16 May 2018
- News
ALUMNI NVC Finals and Regional Roundup
to hear from the business, political and community leaders from Hong Kong and beyond,” says Alison Chan (MBA 2002), the Conference Chair and club president. "This is the event that our alumni look forward to attending every year.” Held at the Conrad View Details
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Margie Kelley
- 01 Apr 2000
- News
Real World Issues Aired at Student Led Conferences
women in corporate Asia were some of the choices for the afternoon's panels, which also included sessions on intellectual property, direct investment in Asia, and entertainment and media in Asia. The final event was the Shanghai Ball, an extravaganza held at the Copley...
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Mary Ellen Gardner
- 07 Sep 2021
- News
Growing Home
that the city is thinking very significantly about the importance of downtown Mito. And that will create more and more apartments, housing, and stores. We also just bought a piece of land on the other side of Lake Senba to create a resort and hotel. At this time, there...
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Dan Morrell
- 01 Sep 2014
- News
Groundwork
collaborations and experiments. 10 Hotel and Conference Center ETA 2020–2024 These buildings aren’t sketched out here, but the site provides proximity to HBS, SEAS, and future development anticipated for the Enterprise Research Campus.
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- 24 Jun 2014
- First Look
First Look: June 24
explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we...
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Sean Silverthorne
- 25 Nov 2014
- First Look
First Look: November 25
https://hbr.org/product/venture-capital-at-the-harvard-management-company-in-historical-perspective/815047-PDF-ENG Harvard Business School Case 415-021 McKinsey & Co.-Protecting Its Reputation (A) On Tuesday, March 15, 2011, all 1,200 global Partners of McKinsey...
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Carmen Nobel
- 10 Mar 2021
- News
Chasing the Silver Tsunami
via fax and phone, as nurses and patients struggled to find available and appropriate facilities and services. “It’s so obvious that if you live in a world where there are things like TripAdvisor and Yelp and Hotels.com, where you can find information and book View Details
- 01 Jun 2006
- News
One-on-One with Tom Oreck
Boulder, Colorado. The building next door to our Long Beach plant is our call center. We shut that down and transferred that function to third-party centers in Phoenix and Denver. We also did a planned shutdown at the plant and moved certain critical components...
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- 19 Sep 2012
- News
On a Sound Track
the most? I’ve taken different skills from different places. I spent some time at a small entrepreneurial venture in Dallas, where I had hands-on experience in manufacturing, supply chain, and selling. I worked for a while as a hotel...
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
Airlines, casinos, and hotels can offer significant rewards to their loyal customers because they often operate with substantial overcapacity. Rewards based on this overcapacity, such as air miles or stays in View Details
- 01 Jun 2020
- News
Keeping the Beat
coverage of the path ahead for education, health care, management, and the hotel and restaurant industries. Return to June Bulletin THE WAY FORWARD See more from the online-only June Bulletin’s coverage of the path ahead for education,...
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- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
something around that. And so that evening, we cornered Tom Eisenmann at the Sheraton Hotel in Palo Alto and literally sketched out—about the most cliche thing you can do—sketched out on a napkin how Cloudflare would work. And said will...
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- 10 May 2022
- News
Alumni Achievement Awards 2022
2008 terrorist strikes in Mumbai, when we had 30 employees in the two hotels that were targeted. Looking back, it’s those trials by fire that reinforce the importance of always, always relying on the expertise of one’s team.” Downtime: “I...
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