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All HBS Web
(4,510)
- People (6)
- News (603)
- Research (3,354)
- Events (15)
- Multimedia (7)
- Faculty Publications (2,100)
- Web
Podcast - Managing the Future of Work
Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadioPlayer.fmAudacyCastboxPocket Casts 09 Feb 2022 View Details
- Web
Podcast - Managing the Future of Work
Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadioPlayer.fmAudacyCastboxPocket Casts 13 Dec 2023 View Details
- November 2018 (Revised July 2023)
- Case
The Weir Group: Reforming Executive Pay (A)
By: Lynn S. Paine and Federica Gabrieli
In February 2018, the Remuneration Committee together with the full Board of Directors of the Scotland-based engineering company The Weir Group had to decide whether to seek a shareholder vote at the upcoming Annual General Meeting in April on a proposal to reform the...
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Keywords:
General Management;
Board Of Directors;
Executive Committees;
Human Resource Management;
Compensation;
Pay For Performance;
Incentives;
Bonuses;
Incentive Programs;
Employee Stock Ownership Plans;
Performance Measurement;
Corporate Governance;
Governing and Advisory Boards;
Human Resources;
Management;
Executive Compensation;
Change;
Performance Evaluation;
Employee Stock Ownership Plan;
Europe;
United Kingdom;
Scotland
Paine, Lynn S., and Federica Gabrieli. "The Weir Group: Reforming Executive Pay (A)." Harvard Business School Case 319-046, November 2018. (Revised July 2023.)
- Web
Podcast - Managing the Future of Work
them as skill groups. Part of that work, again, has been clearly defining what those responsibilities look like so that we can use those in everything from performance management to recruiting and build...
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- Web
Podcast - Managing the Future of Work
companies, they’re very familiar with how they manage a traditional supplier. So I’ve hired a consulting firm or an ad agency or something and know how to do that. I know how to manage a worker that works...
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- Web
Podcast - Managing the Future of Work
Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadioPlayer.fmAudacyCastboxPocket Casts 06 Jul 2022 View Details
- Web
Podcast - Managing the Future of Work
Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadioPlayer.fmAudacyCastboxPocket Casts 10 Jan 2024 View Details
- Web
Podcast - Managing the Future of Work
Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadioPlayer.fmAudacyCastboxPocket Casts 17 Apr 2024 View Details
- January 2010 (Revised February 2010)
- Case
IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion
This case illustrates the challenges associated with matching staffing levels with variable workload in retail stores and highlights how decisions related to staffing and scheduling affect operational performance and the quality of labor at the stores. The case...
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Keywords:
Customer Satisfaction;
Employees;
Market Transactions;
Service Delivery;
Service Operations;
Performance Improvement;
Retail Industry
Ton, Zeynep. "IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion." Harvard Business School Case 610-051, January 2010. (Revised February 2010.)
- June 2012
- Case
Aman Resorts (Abridged)
By: Eugene Soltes and Aldo Sesia
This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's...
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Keywords:
Global Business;
Management Skills;
Performance Appraisals;
Customer Service;
Incentives;
Hospitality;
Globalized Firms and Management;
Business Model;
Employees;
Service Delivery;
Customer Focus and Relationships;
Business Strategy;
Accommodations Industry
Soltes, Eugene, and Aldo Sesia. "Aman Resorts (Abridged)." Harvard Business School Case 112-100, June 2012.
- Web
Podcast - Managing the Future of Work
Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadioPlayer.fmAudacyCastboxPocket Casts 02 Oct 2018 View Details
- Web
Accounting & Management Awards & Honors - Faculty & Research
Accounting Association for “When the Boss Comes to Town: The Effects of Headquarters’ Visits on Facility-Level Misconduct” with Gerardo Perez Cavazos. V.G. Narayanan: Winner of the David Solomons Prize for Best Paper Published in View Details
- Web
Podcast - Managing the Future of Work
Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadioPlayer.fmAudacyCastboxPocket Casts 26 Jan 2022 View Details
- Web
General Management Awards & Honors - Faculty & Research
General Management Overview Faculty Curriculum Awards & Honors Doctoral Students 2024 Leonard A. Schlesinger: Received the 2023-2024 Apgar Award for Innovation in Teaching. 2023 Nien-he Hsieh: Winner of the 2023 Case Centre Award in the...
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- 12 Feb 2014
- Working Paper Summaries
Management Practices, Relational Contracts, and the Decline of General Motors
- Article
Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources
By: Leonard A. Schlesinger and Christopher L. Hart
The still evolving discipline of total quality management (TQM) has left many human resource professionals confused about their role. The authors believe that the HR function personnel should spearhead company quality efforts, as well as assess the performance of their...
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Schlesinger, Leonard A., and Christopher L. Hart. "Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources." Human Resource Management 30, no. 4 (Winter 1991): 433–454.
- 01 Dec 2003
- What Do You Think?
Is This the Twilight Era for the Managed Mutual Fund?
As he says, "Linking management fees/rewards to fund performance would be very attractive to investors: Who can argue with shared ambition?" The importance of these questions lies in the heavy...
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Keywords:
by James Heskett
- Web
Hidden Workers, Untapped Talent - Managing the Future of Work
of these groups of hidden workers report that these workers are more loyal and perform better on several key metrics compared to traditional sources of talent. With many companies facing a talent shortage, hiring these hidden workers may...
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- April 18, 2013
- Article
Leading Clinicians and Clinicians Leading
By: Richard Bohmer
More effective models of care delivery are needed, but their successful implementation depends on effective care teams and good management of local operations (clinical microsystems). Clinicians influence both, and local clinician leaders will have several key tasks.
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Bohmer, Richard. "Leading Clinicians and Clinicians Leading." New England Journal of Medicine 368, no. 16 (April 18, 2013): 1468–1470.
- November 1997 (Revised April 2017)
- Teaching Note
Compagnie du Froid, S.A.
By: Robert Simons, Antonio Dávila, Kathryn Rosenberg and Jennifer Packard
Teaching Note for (9-197-085).
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