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- All HBS Web (412)
- Faculty Publications (20)
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- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
transmission on a car works great. Lying by omission involves holding back relevant information—for example, by failing to mention any information about a faulty transmission. The researchers conducted two pilot studies and six...
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by Dina Gerdeman
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
proliferation of wage labor, where someone in the family left home and went to a factory and worked for a wage. Interestingly, in most parts of the world, the original factory workers were women; they were the ones working in the early...
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by Dina Gerdeman
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced scorecard performance management...
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by Carmen Nobel
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
Everest, several climbers, including two of the world's most experienced professionals, died in part because junior team members didn't speak up when their expert leaders ignored their own core operating principles surrounding safety. In...
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by Garry Emmons
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones...
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- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
upstarts like Uber and Zipcar are making it easier (and less expensive) to find alternatives to car ownership. Self-driving cars, which will one day become part of the rental/cab fleet, will be another...
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- 20 Feb 2020
- Op-Ed
Love in the Office Is Wonderful. Except for CEOs.
same types of jobs. Love , especially in its early stages, sears the business judgment part of the brain. The loved one can do no wrong. However, if you are a CEO in love with a colleague, the only place you should go is out the door....
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by Regina Herzlinger
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
Influence People, published originally in 1937, remains one of the most popular and draws in part on lessons the author learned working as a salesman for Armour. Q: You trace the world of selling in America and the salesman from the...
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by Laura Linard
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
eliminated discount coupons, and decorated in a spare style more suited to a hospital than a food retailer. Five years later, Fresh & Easy has not made a dime, and analysts are wondering whether the company should pack up and go home,...
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- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
best managers who send a clear message from the top that the company is serious about seeking frank feedback to make organizational changes. Then managers should interview people in all parts of the company who know what is and isn’t...
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by Dina Gerdeman
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Bad "side effects" produced by goal-setting programs include a rise in unethical behavior, over-focus on one area while neglecting other parts of the business, distorted risk preferences, corrosion of organizational culture, and reduced...
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by Sean Silverthorne
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
dash." "So much for the Porsche Mystique." Rather than cloister the brand by gender `a la Coke Zero or Gillette for Women, Porsche's initial campaign for the Cayenne focused on the fact that the car was View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Has Entered the Mainstream By: Chatterji, Aaron K., and Michael W. Toffel Abstract—Leaders in all sectors, from business to sports to education, are increasingly wading into controversial political and social issues. Based on interviews with leaders who have made...
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Sean Silverthorne
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
by consolidating some of their credit card debt saw a deterioration in those scores months down the line as they began to use their credit lines to consume more goods, from purchasing a car to buying everyday items, the researchers...
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- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
imperialists? A: Americans never like to use that word in describing our actions! I certainly don't. But it fits our behavior in Panama. The "successful" part happened under Teddy Roosevelt: the United States used military force...
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- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
consumer believes." Along with Michael Norton, professor of marketing, Avery explores those extremes in a recent HBS teaching note, Learning from Extreme Consumers. The researchers developed the concept as part of the Field Immersion...
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by Michael Blanding
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
With very clean emissions, 60 and 70 MPG fuel consumption, and lots of power, diesel compacts would provide stiff competition to hybrids. But GM has just lost its ability to develop small cars with the sale of its Opel subsidiary to...
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- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
budget to influencer marketing. Overall, Zhang hopes the research will encourage marketers to “take a step back” when measuring success. They should look beyond easy clicks to consider influencer reputation as part of their advertising...
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- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
oversight on the part of managers. Individuals voluntarily regulate themselves, refraining from behaviors that clash with the culture. Over the past few decades, many corporate leaders have sought to build strong cultures that define...
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by Ranjay Gulati
- 11 Mar 2001
- Research & Ideas
Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries
massive growth in world FDI in mining. As petroleum consumption grew with new uses, the search for oil became worldwide. Oil was the only fuel that could drive the new motor car, while the demand for rubber tyres for cars created an...
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by Geoffrey Jones