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- 31 Mar 2022
- News
A Community Hunger Solution with Global Ambitions
Ghose, but they didn’t have easy access to stores and meals through the early months of the pandemic. “We partnered with Uber and WhatsApp in #SeniorPatrol,” says Ghose. “People would reach out via the Robin Hood Army WhatsApp chatbot to...
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- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
easily build and deploy chatbots, fueled by artificial intelligence, to interact with their customers. Before unleashing bot-building technology to its B2B customers, HubSpot first needed to develop some best practices for the use of View Details
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Dina Gerdeman
- Web
Podcast - Managing the Future of Work
where you want experiments running and where you don't want experiments running. Two of the use cases I talked about can be tops down decisions, senior leaders can make them. Recommendations. Are you going to use AI to make recommendations in any of your processes? On...
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- Web
Podcast - Managing the Future of Work
done, and so we took all our data and research going back to the founding of Morningstar, fed it into a database, and created our own chatbot on top of it using OpenAI’s technology and put an avatar on top of it. And today, a financial...
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- Web
Podcast - Managing the Future of Work
people understand where they are in the process. Leveraging AI, in terms of onboarding our caregivers, has also been beneficial for us as well. So we continue to explore chatbots that can assist in the onboarding process, because, as you...
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- Web
Podcast - Managing the Future of Work
And if you let ChatGPT or these others write it, you see the problem that Air Canada is in right now. Air Canada had some LLM-powered chatbots that were giving customers fares and discounts that the company didn’t want given. They were...
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