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- All HBS Web (175)
- Faculty Publications (58)
Show Results For
- All HBS Web (175)
- Faculty Publications (58)
- Article
The Impact of the 'Open' Workspace on Human Collaboration
By: Ethan Bernstein and Stephen Turban
Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on...
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Keywords:
Open Office;
Transparency;
Collaboration;
Collective Intelligence;
Workspace;
Workspace Design;
Architecture;
Cubicles;
Boundaries;
Spatial Boundaries;
Human Behavior;
Propinquity;
Co-location;
Interaction;
Sociometers;
People Analytics;
Buildings and Facilities;
Communication;
Design;
Human Resources;
Leadership;
Management;
Organizational Design;
Organizational Structure;
Networks;
Social and Collaborative Networks;
Information Technology;
United States
Bernstein, Ethan, and Stephen Turban. "The Impact of the 'Open' Workspace on Human Collaboration." Art. 239. Philosophical Transactions of the Royal Society B, Biological Sciences 373, no. 1753 (August 19, 2018).
- 2012
- Working Paper
Modularity and Organizations
Modularity describes the degree to which a complex system can be broken apart into subunits (modules) that can be recombined in various ways. Modularity is important for organizations and the economy because the boundaries of organizational units and corporations are...
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- Article
Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise Applications
By: Daniel Elsner, Pouya Aleatrati Khosroshahi, Alan MacCormack and Robert Lagerström
Existing application performance management (APM) solutions lack robust anomaly detection capabilities and root cause analysis techniques that do not require manual efforts and domain knowledge. In this paper, we develop a density-based unsupervised machine learning...
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Keywords:
Big Data;
Data Science And Analytics Management;
Governance And Compliance;
Organizational Systems And Technology;
Anomaly Detection;
Application Performance Management;
Machine Learning;
Enterprise Architecture;
Analytics and Data Science
Elsner, Daniel, Pouya Aleatrati Khosroshahi, Alan MacCormack, and Robert Lagerström. "Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise Applications." Proceedings of the Hawaii International Conference on System Sciences 52nd (2019): 5827–5836.
- January 2007 (Revised October 2007)
- Case
Procter & Gamble: Organization 2005 (A)
By: Mikolaj Jan Piskorski and Alessandro L. Spadini
In response to a huge crisis in 2000, the new CEO of Procter & Gamble has to decide whether to continue with an unusual organizational design or to revert to the old matrix organization. Describes all the organizational designs used by Procter & Gamble from the 1920s...
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Keywords:
Global Strategy;
Globalized Firms and Management;
Organizational Design;
Organizational Structure
Piskorski, Mikolaj Jan, and Alessandro L. Spadini. "Procter & Gamble: Organization 2005 (A)." Harvard Business School Case 707-519, January 2007. (Revised October 2007.)
- December 1989 (Revised February 1993)
- Case
Frito-Lay, Inc.: A Strategic Transition (C)
In 1989, Frito-Lay designed an information technology infrastructure to support time-based competition and organizational restructuring. The company planned to provide timely flexible information to all major decision makers at all levels. This case describes the...
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Keywords:
Design;
Information Technology;
Information Infrastructure;
Competitive Strategy;
Time Management;
Organizational Structure;
Information Management;
Strategic Planning;
Performance Effectiveness;
Decision Choices and Conditions;
Food and Beverage Industry;
Manufacturing Industry
Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (C)." Harvard Business School Case 190-071, December 1989. (Revised February 1993.)
- August 1995
- Background Note
Managing in an Information Age: IT Challenges and Opportunities
The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a...
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Keywords:
Information Technology;
Information Management;
Restructuring;
Technological Innovation;
Corporate Strategy;
Organizational Design;
Organizational Change and Adaptation;
Information Technology Industry
Applegate, Lynda M. "Managing in an Information Age: IT Challenges and Opportunities." Harvard Business School Background Note 196-004, August 1995.
Winning through Innovation
Tushman and O'Reilly examine how leadership, culture, and organizational architectures can be both important facilitators of innovation and, not uncommonly, formidable obstacles. They demonstrate how to clarify today's critical managerial problems, use culture and...
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- September 2010 (Revised April 2015)
- Case
Taj Hotels, Resorts and Palaces
By: Rohit Deshpande and Mona Sinha
The Taj Hotels, Palaces, and Resorts introduced a new brand architecture to counter lack of differentiation and confused positioning of its mixed bag of brands. After launching an economy and an upscale brand, it dithered over the launch of its upper upscale and luxury...
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Keywords:
Growth Management;
Brands and Branding;
Marketing Strategy;
Product Positioning;
Luxury;
Accommodations Industry;
India
Deshpande, Rohit, and Mona Sinha. "Taj Hotels, Resorts and Palaces." Harvard Business School Case 511-039, September 2010. (Revised April 2015.)
- October 2018 (Revised August 2023)
- Case
Safecast: Bootstrapping Human Capital to Big Data
By: Ethan Bernstein and Stephanie Marton
On March 11, 2011, at 2:46pm, a 9.1-on-the-Richter-scale, six-minute long earthquake unleashed a tsunami that ravaged the Tohoku region of Japan, damaging the Fukushima Daiichi Nuclear Power facility and releasing sufficient radioactive material into the air and ocean...
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Keywords:
Citizen Science;
Creative Commons;
Open Data;
Open Architecture;
Volunteer-based Organization;
Fukushima Daiichi Nuclear Power Facility;
311;
Nuclear;
Radiation;
Crowdsourcing;
Bgeigie;
Geiger Counters;
Kickstarter;
Sustainability;
Sustainable Business And Innovation;
Design;
Energy Generation;
Social Entrepreneurship;
Human Capital;
Innovation and Invention;
Crisis Management;
Organizational Structure;
Organizational Design;
Information Technology;
Business Model;
Energy Industry;
Technology Industry;
Japan;
North and Central America;
Europe
Bernstein, Ethan, and Stephanie Marton. "Safecast: Bootstrapping Human Capital to Big Data." Harvard Business School Case 419-033, October 2018. (Revised August 2023.)
- 06 Oct 2023
- Book
Yes, You Can Radically Change Your Organization in One Week
The biggest, thorniest organizational problems can be solved in just one week, say Frances Frei and Anne Morriss, coauthors of the new book Move Fast and Fix Things. Armed with decision-making power and the right change-management...
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Keywords:
by Kristen Senz
- 03 Feb 2010
- Working Paper Summaries
Accountability and Control as Catalysts for Strategic Exploration and Exploitation: Field Study Results
Keywords:
by Robert L. Simons
- 31 Mar 2022
- HBS Seminar
John Paul MacDuffie, Wharton
- January 2009 (Revised June 2010)
- Case
Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture
By: Ranjay Gulati
Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational...
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Keywords:
Customer Satisfaction;
Organizational Design;
Organizational Structure;
Organizational Change and Adaptation;
Change Management;
Organizational Culture;
Research and Development;
Job Cuts and Outsourcing;
Employees;
Brands and Branding;
Customer Relationship Management;
Business Units
Gulati, Ranjay. "Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture." Harvard Business School Case 409-061, January 2009. (Revised June 2010.)
Michael L. Tushman
Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details
- 02 Nov 2010
- First Look
First Look: November 2, 2010
PublicationsMeeting the Challenges of a Person-Centric Work Psychology Authors:Teresa M. Amabile and Steve J. Kramer Publication:Industrial and Organizational Psychology: Perspectives on Science and Practice (forthcoming) An abstract is...
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Keywords:
Sean Silverthorne
- Article
Thinking About Technology: Applying a Cognitive Lens to Technical Change
We apply a cognitive lens to understanding technology trajectories across the life cycle by developing a co-evolutionary model of technological frames and technology. Applying that model to each stage of the technology life cycle, we identify conditions under which a...
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Keywords:
Technology;
Transformation;
Outcome or Result;
Economics;
Cognition and Thinking;
Business Model;
Forecasting and Prediction
Kaplan, Sarah, and Mary Tripsas. "Thinking About Technology: Applying a Cognitive Lens to Technical Change." Research Policy 37, no. 5 (June 2008): 790–805.
- 2004
- Working Paper
Thinking About Technology: Applying a Cognitive Lens to Technical Change
We apply a cognitive lens to understanding technology trajectories across the life cycle by developing a coevolutionary model of technological frames and technology. Applying that model to each stage of the technology life cycle, we identify conditions under which a...
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Kaplan, Sarah, and Mary Tripsas. "Thinking About Technology: Applying a Cognitive Lens to Technical Change." Harvard Business School Working Paper, No. 04-039, January 2004. (Revised September 2006, August 2007, April 2008.)
- December 2010
- Case
Leadership, Culture, and Transition at lululemon
By: Michael Tushman, Ruth Page and Tom Ryder
The case examines leadership and organizational change within a strong culture context through a multimedia study of lululemon, a specialty retailer of high-end athletic apparel. Video segments trace the company's history from its founding in 1998 as a single retail...
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Keywords:
Leading Change;
Organizational Culture;
Organizational Change and Adaptation;
Change Management;
Transition;
Growth Management;
Management Teams;
Organizational Structure;
Governing and Advisory Boards;
Apparel and Accessories Industry;
Retail Industry;
Vancouver;
United States
Tushman, Michael, Ruth Page, and Tom Ryder. "Leadership, Culture, and Transition at lululemon." Harvard Business School Multimedia/Video Case 410-705, December 2010.
- December 2008 (Revised December 2010)
- Case
Hema Hattangady and Conzerv (A)
By: Michael L. Tushman and David Kiron
This case describes the evolution of a fast-growing Indian energy firm. It illustrates both leadership change as Hema is evolving as a leader, as well as how organization architecture (culture, systems, incentives, and human resources) is evolving. The case highlights...
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Keywords:
Change;
Decision Choices and Conditions;
Leadership Development;
Organizational Change and Adaptation;
Organizational Culture;
Organizational Structure;
Energy Industry;
India
Tushman, Michael L., and David Kiron. "Hema Hattangady and Conzerv (A)." Harvard Business School Case 409-022, December 2008. (Revised December 2010.)
- 12 Sep 2006
- First Look
First Look: September 12, 2006
human capital are also important for the effect of FDI on economic growth. Download working paper: http://www.hbs.edu/research/pdf/07-013.pdf Architectural Innovation and Dynamic Competition: The Smaller "Footprint" Strategy...
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Keywords:
Sean Silverthorne