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- All HBS Web (214)
- Faculty Publications (18)
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- 09 Aug 2016
- First Look
August 9, 2016
observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by publicly attributing it to an...
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Sean Silverthorne
- 16 Jan 2013
- Research & Ideas
The Messy Link Between Slave Owners and Modern Management
management today. “How much more do we need to think about our responsibility to people?” As fascinating as her findings were, Rosenthal had some misgivings about their implications. She didn't want to be perceived as saying something...
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by Katie Johnston
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
end of the two months, the woman was involved in so many critical business operations, she received multiple offers from senior leaders to stay—and she went on to work for the company for 40 years. 4. Guide how others perceive your work...
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by Dina Gerdeman
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
“A lot of team members have really similar experiences,” Sneath said. “They feel connected, engaged, and proud of what we’re building.” They come to trust the company, its leadership, and the moral community of which they are a part, for...
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by Ranjay Gulati
- 23 Oct 2012
- First Look
First Look: October 23
borders and to allow U.S. multinationals to form new affiliates abroad without the support of local joint venture partners. Thus, this paper points out that immigration can enhance the competitiveness of multinational firms. Charitable Giving When Altruism and View Details
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Sean Silverthorne
- 15 Aug 2017
- First Look
First Look at New Research and Ideas, August 15, 2017
in magnitude than the tendency to believe that current others share one’s views (false- consensus effect), arises across cultures, is distinct from general optimism, is strongest when people perceive their views as being objective rather...
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Sean Silverthorne
- 23 Sep 2015
- Research & Ideas
Men Want Powerful Jobs More Than Women Do
goals, but fewer of them are focused on power. Women perceive professional power as less desirable than men do. Women anticipate more negative outcomes from attaining a high-power position. Women are less likely than men to jump at...
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by Carmen Nobel
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones...
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- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
accusations that it claimed to do something but then failed to deliver on it. This charge is called greenwashing when the claims are related to the environment, but similar charges are also being levied at firms that adopt codes of...
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by Martha Lagace
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
members and employees. Respect our suppliers. And the company promotes managers in-house to maintain a consistent ethical culture. The Hershey chocolate company’s code is similar and includes a question that corporate employees should ask...
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by Lane Lambert
- 16 Aug 2011
- First Look
First Look: August 16
affected by how similar (in both size and valence) those causes were to event consequences. Additional experiments further suggested that this "consequence-cause matching" arises because people are motivated to see the world as...
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Sean Silverthorne
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
of tests to make its own estimations. The computer had no way of parsing the language in the jokes, nor did it follow a model indicating what features made a joke funny. Instead, it relied on “collaborative filtering” algorithms to learn which sample jokes were...
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by Dina Gerdeman
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
Furthermore, we found that the resulting products were rated as equal to or higher in quality than competitive offerings. These results often surprise people, given the perceived wisdom that incumbents have difficulty responding to major...
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by Sean Silverthorne
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
published in the February issue of The Leadership Quarterly as "Leader Behaviors and the Work Environment for Creativity: Perceived Leader Support." Amabile, an influential scholar on creativity, conducted the research with...
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by Martha Lagace
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
such as increasing student loans, to not only comply but also gain profitable business in the process. Michael Porter and others have described a similar process occurring with respect to environmental compliance. By practicing strategic...
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- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
combined with a creative leap within their and their partners' potential to tackle customers' perceived needs. And in some instances, firms may be ahead of those needs and driving them. As I delved deeper into companies seeking to become...
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- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
The COVID-19 pandemic has profoundly influenced the lives of most people on the planet. It has changed daily activities; something as simple as a walk in the park is perceived very differently now. The same is true for businesses. Many...
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by Hong Luo and Alberto Galasso
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
entry strategy for China. So we each have something different, but we know each other well from having lived and worked together in the program. After getting advice from the people in your living group, the next step is to match people with View Details
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by Martha Lagace
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
best face forward. Barton's CEO is particularly tough. How common is it for a CIO to be caught in the middle, and have you any general guidelines for navigating similar circumstances? A: We think this situation facing Jim Barton...
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by Martha Lagace
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
A good way to visualize what incumbents can do when faced with a disruptive attack is to consider how humans respond to a perceived threat. Our body immediately reacts. We produce adrenaline. Our heart rate goes up. Our respiration rate...
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