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- Faculty Publications (215)
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- All HBS Web (1,124)
- Faculty Publications (215)
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- 01 Mar 2011
- News
Making Their Way
manufacturing process for quality and compliance (including regularly uploading video of work in progress back to McHenry for review). Says Chirchirillo, “It doesn’t matter that it’s being built halfway around the world. Even remotely, we...
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- 01 Mar 2019
- News
The One That Got Away
wants to open a chain of retail shops selling a commodity product you can get anywhere for 25 cents, but he will charge 2 dollars. Of course, you listen politely and then fall off your chair laughing when he leaves. [Starbucks founder]...
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- 01 Oct 1996
- News
Lasting Impressions
those in the Class of '71 were destined to earn their MBAs during one of the most turbulent social and political eras of our times. Turbulence within the class, in the form of widely divergent views on the day's events, was also in...
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Deborah E. Blagg
- 14 Mar 2019
- News
The Merchant of Osaka
visits a noodle shop with an unnecessarily long wait, for example, she’ll reengineer the process in her mind: move the food there, put one employee here instead of two to reduce the line by half. “I’m pretty sure the owner would not...
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Health, Social Assistance
- 01 Apr 1996
- News
Stewards of the Seventh Generation
international guidelines on issues such as maintaining biodiversity, conserving forests, and reducing greenhouse gas emissions. "People left the conference feeling enthusiastic and confident," says Fri. "Unfortunately, nagging economic and View Details
- 02 Sep 2018
- News
Havana Rising
full-time in 2005, spent seven years developing a deep network of contacts, then set up CET in 2012 to offer travel services to school groups and political think tanks alike. Three years later, in 2015, Michael Laverty—Gordon’s...
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Dan Morrell; photographed by Eve North
- 01 Jun 2010
- News
Get Well Soon
Art by James Yang/Getty Images Health-care reform is more than a political football. For twenty years it’s been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact...
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- 01 Dec 2017
- News
Diagnosing DC’s Dysfunction
Washington isn’t broken. It’s thriving. The real problem is that our political system benefits the major political parties and their industry allies—not the people it was designed to serve. That’s according...
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- 01 Dec 1997
- News
Making Real Progress in the Middle East: The Bottom-Up, Economic Solution
Below the surface of the roller coaster political negotiations in the Middle East, a new process is quietly being played out. It is a process in which economics, not politics,...
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- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
enjoy strong economic interests in the outcome, and face little resistance to their lobbying activities from the general public. These areas are known as “thin political markets” to distinguish them from more vibrant, competitive “thick”...
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- 19 Jul 2013
- News
All in Good Time
Andrea Silbert Financial analyst. Grassroots organizer. Social entrepreneur. Candidate for political office. These are just a few of the titles held by Andrea Silbert (MBA 1991 / MPA 1992) over the years. Now president of the Boston-based...
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- 01 Jun 2022
- News
June 2022 Alumni and Faculty Books
because the founders were born entrepreneurs. You might assume that these folks had technical or finance degrees, or worked at fancy consulting firms, or had some other specialized knowledge. Yet that isn’t the case. Entrepreneurship is not a spirit or a gift. It is a...
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- 01 Feb 2002
- News
Karen Tumulty Reports on America
After more than twenty years in journalism, covering everything from the coroner's office to the Oval Office, Karen E. Tumulty (MBA '81), Time magazine's national political correspondent, has seen it all. So how to explain the warm smile,...
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- 01 Mar 2012
- News
Pledge of Allegiance
Norquist: Backstage, an outsized role. As the political season heats up, few nonpoliticians wield as much ideological impact on the process as Grover Norquist (MBA 1981). For two decades, Norquist’s...
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- 17 Apr 2019
- News
Give It to Me Straight
backstabbing behavior, political behavior, all the things that make the workplace toxic, creep in in this manipulative insincerity quadrant. We love to tell stories about that kind of behavior in a workplace. But the fact of the matter is...
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- 01 Mar 2013
- News
Alumni News | Bookshelf
how to develop sustainable processes for finding great ideas, driving them toward commercial success, and tracking their impact in the market and on the firm's resources. Your factory needs four building blocks, the authors tell us: a...
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- 01 Jun 2016
- News
Ink
which he or she doesn’t. For anyone who follows coverage of campaigns on television or in newspapers or online, this is the secret decoder ring for how that process works.” Insider’s Pick This Town by Mark Leibovich “Leibovich understands...
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- 01 Feb 1999
- News
Q&A: Camille Tang Yeh of the Asia-Pacific Research Office
[see sidebar] further reflects the wide range of issues covered by our faculty. What can we learn from this region? The Asia Pacific, where 2,000 languages are spoken, is home to 60 percent of the world's population. The region's diverse economic, cultural, legal, and...
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- 01 Mar 2006
- News
Faculty Books
From Resource Allocation to Strategy by Joseph L. Bower and Clark G. Gilbert (Oxford University Press) Drawing on thirty years of research on resource allocation, Professor Bower and Assistant Professor Gilbert discuss the structural characteristics of resource...
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- 01 Mar 2010
- News
How to Spur Prosperity
LERNER: The federal government lacks a clear, rational process for spending $40 billion to boost the nation’s clean-tech industry. Across the decades and around the globe, governments have tried various approaches to kick-starting...
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