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Show Results For
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All HBS Web
(1,858)
- People (7)
- News (260)
- Research (1,135)
- Events (11)
- Multimedia (2)
- Faculty Publications (377)
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- 01 Dec 2011
- News
At Your Service
Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your...
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- 01 Dec 2006
- News
MBA vs. MBA
year, Taylor hasn’t succeeded in using his military service to outflank his opponent. Edwards is a hawk on military matters, voting for the first Gulf War and the invasion of Iraq. Local veterans praise his...
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- 01 Oct 1996
- News
Lasting Impressions
the School had made a strategic decision to become more diverse. There were also a number of international students and people from West Point and the Navy Nuclear Sub program. I had a lot of respect for the View Details
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Deborah E. Blagg
- 09 Nov 2017
- News
Paving the Way for Veterans to Serve in Congress
create a $30 million fund to provide strategic national support to a surge of younger veterans running for Congress in the 2018 elections. The organization focuses on what Barcott calls “next-generation” veterans—military personnel who...
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Ralph Ranalli
- 01 Dec 2016
- News
Case Study: Sweat the Technique
including NFL and NHL teams. Use cases also include military and elder care markets. All told, Unger estimates peak revenues to reach about $375 million. Nix is still in the midst of product development, but it expects to set the market...
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Dan Morrell
- 01 Mar 2004
- News
David Horgan: Iraqi Briefing, 21st November, 2003
but resistance becomes more deadly. Coalition military morale has collapsed. The outcome will be decided by approaching US elections. High economic and political costs force rethinks. Oil drives all. Production averaged about 2 million...
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- 01 Jun 2006
- News
Chinese CEOs, Professors Study at HBS
To help Chinese CEOs operate more effectively in the global economy, HBS has teamed up with two other business schools to develop the Global CEO Program for China (GCPC), an Executive Education offering consisting of four week long...
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- 01 Dec 2005
- News
A Matter of Opinion
dabbled in military journalism (as much a misnomer, Navasky says, as military music), after which he enrolled at Yale Law School. At Yale, he cofounded and spent much of his time working on Monocle, a...
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- 01 Mar 2004
- News
L. Paul Bremer: In His Own Words
a city on fire, literally. There was no traffic in the streets except for military vehicles of the coalition. There were no shops open. I slept at night in those days with earplugs in my ears because otherwise I was kept awake by the...
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- 31 Jul 2019
- News
Honoring the Code
Michael G. Mullen (AMP 109, 1991) was the 17th Chairman of the US Joint Chiefs of Staff. He retired in 2011 following a distinguished military career. He is also a 2019 recipient of the HBS Alumni Achievement Award. In this interview, he...
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- 01 Jan 2004
- News
A. G. Lafley, MBA 1977
Gamble's leadership training programs. There's nothing like having to step into a decision maker's shoes to learn about leadership." ADVICE TO CURRENT STUDENTS "If you can find work that both stretches you and plays to your strengths, you'll have a remarkable career....
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- 01 Mar 2008
- News
Faculty Books
demanding clients, tougher competitors, and associates with higher expectations than in the past. The authors present a broad framework suited to such complexity and identify four critical activities for effective leadership of...
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- 01 Sep 2004
- News
HBS Clubs and Associations
of the Juvenile Justice Fund in Atlanta, which provides resources and services for youth and their families who are involved with the juvenile justice system. “I was able to come back and, with my case studies and notes as a guide, retool our View Details
- 01 Sep 2020
- News
The Devil You Don’t Know
playbook—maybe in even a larger and more extreme way. It’s what in military circles people call “fighting the last war.” This is a familiar trap, when military planners become so obsessed with the last war...
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- 01 Jun 2015
- News
Leadership on a Global Stage
will become an annual event. Jefferson, a 1988 West Point graduate and former captain in the Special Forces, planned to stay in the military as long as he was “serving with elite units and enjoying being in the Army.” A training accident...
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Robert S. Benchley
- 01 Mar 2014
- News
Building Capacity in the Social Sector
would connect the SEI with his own Pennsylvania community. Thun's 2007 gift, an endowed scholarship that helps bring a Lehigh Valley nonprofit executive to the SEI's Strategic Perspectives in Nonprofit Management (SPNM) program each year,...
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- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
strategic and general management issues facing service organizations as well as the management of service in manufacturing companies. The multidisciplinary unit focuses on three functions critical to the View Details
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Susan Young
- 01 Dec 2022
- News
Program Catalyzes New Streams of Research
FOR GOOD IN SOCIETY READ MORE STORIES These topics are front-of-mind for today’s business leaders. According to a January 2021 CEO survey by Fortune and Deloitte, 94 percent of CEOs said that diversity, equity, and inclusion (DEI) are View Details
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Jennifer Gillespie
- 01 Jun 1997
- News
Blockbuster Deals
inept or complacent management drew the attention of raiders. "I give credit to that 1980s movement as a whole for having created the profit machine that we see in the 1990s," Hayes says. "We now have an M&A; movement driven by strategic...
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Garry Emmons and Nancy O. Perry
- 12 May 2015
- News
A Flash of Insight
debris toward Brooklyn. The smell of smoke remained in the air for weeks as charred pieces of office documents and personal effects drifted down onto his rooftop garden. “I remember spending long moments staring out of our windows toward...
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