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All HBS Web
(1,221)
- People (1)
- News (358)
- Research (629)
- Events (4)
- Multimedia (20)
- Faculty Publications (330)
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- 20 Nov 2007
- First Look
First Look: November 20, 2007
we call "design-driven innovation." This strategy aims at radically changing the emotional and symbolic content of products, i.e., their meanings and languages, through a deep understanding of broader changes in society, culture...
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Martha Lagace
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
Governance) company rooted in natural resource conservation as part of our DNA, it was a really hard, emotional decision for us,” Puri says, “but we’re still using plastic boxes ten years later because there isn’t an alternative available...
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by Ranjay Gulati
- 28 Jun 2016
- First Look
June 28, 2016
deliberate learning efforts using both a cognitive (task understanding) and an emotional (self-efficacy) mechanism. We study the proposed framework by means of a mixed-method approach that combines the reach and relevance of a field...
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Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
Allocators with suspicious partners did not significantly differ from liars on word count. Allocators with suspicious partners used more negative emotion words and profanity. Mixed support was found for indexes from Coh-Metrix that...
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Sean Silverthorne
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
managers respond effectively to acute episodes of intersecting ethical, practical, and psychological adversity—such as financial crises, inhospitable political contexts, or even natural disasters? In the face of extreme constraints, View Details
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by Manda Salls
- 04 Aug 2009
- First Look
First Look: August 4
neuroscience, sociology, and anthropology to unpack fear as a discrete emotion and to elucidate its effects on workplace silence. In doing so, we move beyond prior descriptions and categorizations of what employees fear to present a...
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Martha Lagace
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
that customers have developed based on their experience and emotional connection with a product or brand. Without capturing what is going on inside customers' minds and hearts, ... the picture is incomplete.—Doug Grisaffe, Walker...
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by Jean Ayers
- 18 May 2015
- Research & Ideas
Advertisers Get Serious About Playing With Their Brands
became the marker," Deighton says. These days, marketing mavens realize that social media is best at building emotional bridges with consumers, done by inviting them to be part of the process. And so they are hard at work inventing...
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- 07 Jun 2019
- Book
Are You a Digital Manager?
for the future by answering the questions “What should we be doing?” “Where are we going and how will we get there?” Your developmental network includes those who help you grow and provide personal, emotional support when you need it. It...
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by Martha Lagace
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
To equip students to effectively work in and lead these teams, FIELD begins with a five-week foundations module, in which students undertake a series of workshops on communication, feedback and coaching, emotional intelligence, and team...
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- 13 May 2014
- First Look
First Look: May 13
networking. Drawing from moral psychology research, we posit that this intentional behavior has unintended consequences for an individual's morality. Unlike personal networking in pursuit of emotional support or friendship, and unlike...
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Sean Silverthorne
- 11 Feb 2013
- Research & Ideas
Neuroeconomics: Eyes, Brain, Business
images. This offered scientific proof of why viewers may have been especially disturbed by the dead-eyed characters in The Polar Express, and why film producers need to be mindful of the uncanny valley. "Eyes convey a wealth of information, from attention to View Details
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by Carmen Nobel
- 09 Feb 2010
- First Look
First Look: Feb. 9
Author:Julio J. Rotemberg Publication:In Policymaking Insights from Behavioral Economics. Boston: Federal Reserve Bank of Boston, 2009 Abstract This paper starts by discussing consumers' cognitive and emotional reaction to posted prices....
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Martha Lagace
- 07 Nov 2006
- First Look
First Look: November 7, 2006
feasible, and when it's not. Second, drawing from intervention research, we argue that management teams facing hot topics can learn to handle relationship conflicts productively, despite the heightened emotions and interpersonal tensions...
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Sean Silverthorne
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
together, our results highlight how revealing failures encountered on the way to success can be a counterintuitive yet effective interpersonal emotion regulation strategy. Publisher's link:...
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Dina Gerdeman
- 20 Jan 2015
- First Look
First Look: January 20
and follow through on a goal and not related to impulsivity, suggesting that some children are poorer at holding the norm in mind and following through on enacting it. We discuss the implications of these results for education and programs that promote social and View Details
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Sean Silverthorne
- 12 Jan 2016
- First Look
January 12, 2016
Effectiveness of the Hostile Mediator By: Zhang, Ting, Francesca Gino, and Michael Norton Abstract—Contrary to the tendency of mediators to defuse negative emotions between adversaries by treating them kindly, we demonstrate the...
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Carmen Nobel
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
it’s the people’s Justice Department.” A positive tone at the top can chip away at hardened partisanship by exemplifying inclusiveness and refusing to give in to anger and blame, which are unproductive emotions anyway. Pluralism, the...
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by Dina Gerdeman
- 30 Jun 2009
- First Look
First Look: June 30
and Drew Westen Publication:Research in Organizational Behavior (forthcoming) Abstract Our goal is to integrate the construct of implicit affect—affective processes activated or processed outside of conscious awareness that influence ongoing thought, behavior, and...
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Martha Lagace
- 14 Nov 2007
- First Look
First Look: November 14, 2007
are increasingly paying attention to the aesthetic, symbolic, and emotional value of products, a value that is conveyed by the design language—that is, the combination of signs (e.g., form, colors, materials) that gives meaning to a...
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Martha Lagace