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- 21 Dec 2010
- First Look
First Look: December 21
insight of that paper, which is that a demand for fairness could lead to different economic systems such as those observed in France versus the U.S. (multiple equilibria). Download the paper: http://www.hbs.edu/research/pdf/11-059.pdf A...
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- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
have been affected. Just a handful of these children were born in the U.S., where safety concerns were raised by Dr. Frances Oldham Kelsey, the medical officer handling the thalidomide application at the U.S. Food and Drug Administration....
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Dina Gerdeman
- 05 May 2009
- First Look
First Look: May 5, 2009
Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Publication:Production and Operations Management (forthcoming) Abstract This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and...
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Martha Lagace
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Whillans, and Frances Chen Abstract—The transition to university is a major life change wherein young adults' primary support system shifts from the family to peers. Can social integration (operationalized as the number of friends) during...
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Sean Silverthorne
- 17 Mar 2009
- First Look
First Look: March 17, 2009
dollar (particularly in relation to the Canadian dollar) and the euro and Swiss franc (particularly in the second half of the period) have moved against world equity markets. Thus, these currencies should be attractive to risk-minimizing...
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Martha Lagace
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
Aknin, Colin Ross, Lihan Chen, and Frances Chen Abstract— Who benefits most from helping others? Previous research suggests that common polymorphisms of the oxytocin receptor gene (OXTR) predict whether people behave generously and...
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Dina Gerdeman
- 22 May 2007
- First Look
First Look: May 22, 2007
resulting currency position tends to rise in value when equity markets fall. This strategy works well for investment horizons of one month to one year. In the past 15 years the risk-minimizing demand for the dollar appears to have weakened slightly, while demands for...
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Martha Lagace
- 29 Sep 2009
- First Look
First Look: September 29
Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel Authors:Dennis Campbell and Frances X. Frei Publication:Management Science (forthcoming) Abstract This paper uses the context of online...
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Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
his identity? Three experts comment on this fictional case study in R0901A and R0901Z. Katherine Tsang, the CEO of Standard Chartered Bank in Shanghai, explains the cultural differences between China and France and recommends that Jianguo...
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Martha Lagace
- 26 Jan 2016
- First Look
January 26, 2016
Your Mind? A Countrywide Experiment on Voter Choice in France By: Pons, Vincent Abstract—Existing evidence on the impact of door-to-door canvassing comes from small-scale experiments that assign treatment at the individual level (at which...
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Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Customer Compatibility and Service Performance By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of individual customers and...
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Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
of their own. The findings in the two numerical examples can be used to drive this discussion, or a general strategy framework may be applied. Purchase this case:http://hbr.org/search/612071-PDF-ENG Managing the Layoff Process: France...
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Sean Silverthorne