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All HBS Web
(1,245)
- People (2)
- News (325)
- Research (609)
- Multimedia (11)
- Faculty Publications (275)
- September 2020
- Case
Uber at a Crossroads (2017)
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its...
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Keywords:
Business Startups;
Business Model;
Customer Satisfaction;
Fairness;
Values and Beliefs;
Price;
Profit;
Revenue;
Investment;
Government Legislation;
Business History;
Compensation and Benefits;
Resignation and Termination;
Employment;
Wages;
Lawfulness;
Leadership Style;
Leading Change;
Management Style;
Market Entry and Exit;
Digital Platforms;
Product Design;
Organizational Culture;
Problems and Challenges;
Attitudes;
Strategy;
Competitive Strategy;
Expansion;
Transportation Networks;
Mobile and Wireless Technology;
Valuation;
Transportation Industry;
Technology Industry;
United States
Casadesus-Masanell, Ramon, and Karen Elterman. "Uber at a Crossroads (2017)." Harvard Business School Case 721-376, September 2020.
- 16 Jul 2013
- First Look
First Look: July 16
Leadership Lessons from the Chilean Mine Rescue By: Rashid, Faaiza, Amy C. Edmondson, and Herman B. Leonard Abstract—Three years ago, when a cave-in at the San José mine in Chile trapped 33 men under 700,000 metric tons of rock, experts...
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Anna Secino
- 21 May 2019
- Blog Post
Asian Pacific American Heritage Month at HBS
cheering equally loudly for the Rugby Sevens as for the Dragon Boat races, and it meant studying Hamlet while writing a thesis on Mao’s leadership style. Everything I did was Asian, because I was Asian. When I came to the United States,...
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- 03 May 2021
- What Do You Think?
Where Does CEO Activism Go From Here?
(Image credit: iStockphoto/adamkaz) CEO activism entered a new chapter with the decision by more than 200 leaders of large corporations last month to publicly declare their support for voting rights for Americans and, by extension, their opposition to View Details
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by James Heskett
- 12 Nov 2008
- Research & Ideas
The Marketing of a President
administration as Bush's third term. But he and his advisers managed the political chess board brilliantly. Early on, he anticipated and defused negative criticisms by admitting to past indiscretions in his autobiography. His campaign...
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by John Quelch
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
practical ends in mind." Dennis Crane added that "true leadership does make a difference." Related to this was Yuko Nakanishi's observation that "any ambiguity in terms of responsibilities . . . must be eliminated...
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by James Heskett
- 25 Mar 2014
- Research & Ideas
Book Excerpt: ‘Can China Lead?’
come from the mistakenly named "bottom" up, from faculty at the top of their fields. Having an institutional structure to support this is rare anywhere, and in Chinese universities today it is rarer still. Can world-class universities exist in a View Details
- 17 Nov 2008
- Research & Ideas
Decoding the Artful Sidestep
We heard question-dodging in the U.S. presidential debates not long ago. And everyone hears it in normal political discourse, in business meetings, and in typical daily life—but are people really listening? Sometimes, it seems,...
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by Martha Lagace
- 10 Aug 2011
- Research & Ideas
HBS Faculty Views on Debt Crisis
financial crisis, but they may be hard to get rid of. The Washington political system struggles to deal with this gigantic fiscal challenge, and—no surprise—large tax increases and large expenditure reductions are not high on politicians'...
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by Staff
- 06 Aug 2008
- Research & Ideas
Are the Olympics a Catalyst for China Reforms?
With China hosting the Summer Olympic Games starting this week, some reformers see an opportunity to use the world stage as a platform to pressure the country's leadership into expanding social freedoms. Judging by recent news, they don't...
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by Sean Silverthorne
- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
Gridlock has unfortunately become a way of political life in the nation's capital. But as of midnight on September 30, things went from bad to worse with the shutdown of funding for the federal government. And as if that weren't...
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by Jim Aisner
- 29 May 2014
- Research & Ideas
Research Symposium 2014
of Leadership and Management; Associate Professor Karthik Ramanna ; and Michael Porter, Bishop William Lawrence University Professor. Speaking Up Recognizing problems in the workplace is commonplace. Speaking up about those problems is...
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- 01 Mar 2008
- News
Where Have All the Leaders Gone?
TUMULTY: “Rather than challenge voters, politicians look for the lowest common denominator.” In the following article, the first in a series of occasional opinion pieces by HBS alumni who are professional writers, Time magazine’s national View Details
Keywords:
Government
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
also not “vetted.” Thoughtful policies get reviewed, debated, discussed and revised. Instead, the President hurriedly picked a bunch of countries and tried to make a political statement without considering all of the ramifications. This...
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by Staff
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
News Corporation—a multinational media conglomerate that includes BSKYB, Dow Jones, Fox News, 20th Century Fox and Star, among other units—announced earlier this year that it has become climate neutral, meaning that its operations have no net impact on global climate...
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- 04 Aug 2020
- News
How Business Can Advance Racial Equity
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes In mid-June, weeks after protests against racial injustice spread globally, the Leadership Now Project—founded in 2017 by HBS alumni to fix American democracy—released the...
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- 21 Aug 2006
- Research & Ideas
How Europe Wrote the Rules of Global Finance
developing countries. His article, "Writing the Rules of Global Finance: France, Europe, and Capital Liberalization," appeared in the Review of International Political Economy in February 2006. Ann Cullen: How did you become...
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by Ann Cullen
- 06 Jul 2010
- Research & Ideas
Renewable Energy: Winds at Our Back?
residents of Cape Cod, Martha's Vineyard, and Nantucket such as the late Senator Edward M. Kennedy. Cape Wind has also confronted opposition from other political leaders as well as Native American groups, tourism and business...
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- 28 May 2019
- News
A More Perfect Union
is creating a path for the next generation of business leaders to engage in nonpartisan political reform (photo by Stephen Voss) In 2017 Ballou-Aares cofounded the Leadership Now Project and left her...
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- 26 Mar 2008
- Sharpening Your Skills
Sharpening Your Skills: Disaster!
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does disaster change leadership goals? What signals should leaders send...
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