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- All HBS Web (684)
- Faculty Publications (608)
- October 2008 (Revised September 2009)
- Supplement
Procter & Gamble in the 21st Century (C): Integrating Gillette
By: Rosabeth M. Kanter and Matthew Bird
P&G had used its purpose, values, and principles (PVP) to prepare for the physical integration of Gillette prior to the change of control. The execution of these plans posed numerous challenges in global business units as well as in individual country organizations....
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Keywords:
Mergers and Acquisitions;
Change Management;
Globalized Firms and Management;
Organizational Change and Adaptation;
Conflict and Resolution;
Business Strategy;
Corporate Strategy;
Integration
Kanter, Rosabeth M., and Matthew Bird. "Procter & Gamble in the 21st Century (C): Integrating Gillette." Harvard Business School Supplement 309-032, October 2008. (Revised September 2009.)
- 20 Nov 2012
- First Look
First Look: November 20
reported in the trade literature are used to illustrate policy issues as well as the spillover effects and resolution of disputes. To cope with these developments, two significant changes in conflict...
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Keywords:
Sean Silverthorne
- June 2008 (Revised October 2010)
- Case
Patient Flow at Brigham and Women's Hospital (A)
By: Anita L. Tucker and Jillian Alexandra Berry
Brigham and Women's Hospital challenged a team of physicians to improve patient flow from the Emergency Department to Intensive Care Units (ICUs). One of the team members, Selwyn Rogers, Director of the Surgical Intensive Care Unit (SICU) at Brigham and Women's...
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Keywords:
Change Management;
Health Care and Treatment;
Service Operations;
Business Processes;
Performance Productivity;
Conflict and Resolution;
Health Industry;
Massachusetts
Tucker, Anita L., and Jillian Alexandra Berry. "Patient Flow at Brigham and Women's Hospital (A)." Harvard Business School Case 608-171, June 2008. (Revised October 2010.)
- November 2007
- Supplement
Differences at Work: Sam (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Sam (B) HBS Case No. 9-408-054 Sam receives an informal apology from Human Resources which leaves Sam feeling unsatisfied as it is not an official company response. Sam leaves the company for unrelated reasons shortly thereafter but still...
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Keywords:
Working Conditions;
Human Resources;
Social Psychology;
Conflict and Resolution;
Resignation and Termination;
Employees;
Policy
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sam (B)." Harvard Business School Supplement 408-054, November 2007.
- February 1997 (Revised July 2004)
- Case
Walden Woods
By: William J. Poorvu and Arthur I Segel
In 1984, Mortimer Zuckerman and Ed Linde, through their firm, Boston Properties (BP), acquired land in Concord, MA to build a 147,000-square-foot, first-class suburban office building. BP proceeded to go through the permitting and approval process with the town and was...
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Keywords:
Risk and Uncertainty;
Decision Choices and Conditions;
Entrepreneurship;
Property;
Environmental Sustainability;
Conflict and Resolution;
Real Estate Industry;
Massachusetts
Poorvu, William J., and Arthur I Segel. "Walden Woods." Harvard Business School Case 897-070, February 1997. (Revised July 2004.)
- January 2007 (Revised April 2007)
- Case
The Tale of the Lynx (A and B)
By: Noam T. Wasserman
The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is...
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Keywords:
Governing and Advisory Boards;
Business Growth and Maturation;
Ethics;
Decision Choices and Conditions;
Management Succession;
Conflict and Resolution;
Management Teams;
Information Technology Industry
Wasserman, Noam T. "The Tale of the Lynx (A and B)." Harvard Business School Case 807-112, January 2007. (Revised April 2007.)
- April 2006 (Revised June 2008)
- Case
Peoplepower, Inc.: The Republic of the Philippines
By: Noel Maurer
In 2006, the Philippines faces a difficult choice. Japan has offered the country a trade agreement that includes access to the Japanese labor market for Philippine nurses and other professionals. The same trade agreement, however, means opening the country's...
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Keywords:
Diasporas;
Developing Countries and Economies;
Trade;
Foreign Direct Investment;
Human Capital;
Business and Government Relations;
Conflict and Resolution;
Japan;
Philippines
Maurer, Noel. "Peoplepower, Inc.: The Republic of the Philippines." Harvard Business School Case 706-052, April 2006. (Revised June 2008.)
- April 2007 (Revised July 2011)
- Case
The Tale of the Lynx (A)
By: Noam Wasserman
The founders of Lynx Solutions have survived major challenges within their board of directors, the firing of Lynx's founder-CEO and departure of its successor CEO, and a crisis sparked by media allegations that it had been spying on its users. Now that the company is...
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Keywords:
Business Startups;
Decision Choices and Conditions;
Governing and Advisory Boards;
Growth and Development Strategy;
Management Teams;
Conflict and Resolution;
Business Strategy;
Computer Industry
Wasserman, Noam. "The Tale of the Lynx (A)." Harvard Business School Case 807-151, April 2007. (Revised July 2011.)
- November 2003 (Revised February 2004)
- Case
Richmond Events
By: Amy C. Edmondson and Kristin Lieb
The managers of British business forum planner, Richmond Events, are struggling to expand their conference offerings into new territories. At the same time, they are trying to decide how product managers, who are critical to event success, should be hired, trained,...
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Keywords:
Conferences;
Innovation and Management;
Retention;
Selection and Staffing;
Conflict Management;
Growth and Development Strategy;
Product Marketing;
Service Industry;
United Kingdom;
Asia
Edmondson, Amy C., and Kristin Lieb. "Richmond Events." Harvard Business School Case 604-055, November 2003. (Revised February 2004.)
- March 1997
- Case
Stone Container in Honduras (B)
By: Hannah Bowles and James K. Sebenius
Supplements the (A) case.
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Keywords:
Negotiation Preparation;
Negotiation Types;
Environmental Sustainability;
Conflict of Interests;
Globalized Firms and Management;
Developing Countries and Economies;
Government and Politics;
Manufacturing Industry;
Pulp and Paper Industry;
Honduras;
Chicago
Bowles, Hannah, and James K. Sebenius. "Stone Container in Honduras (B)." Harvard Business School Case 897-173, March 1997.
- 16 Oct 2012
- First Look
First Look: October 16
bribery scheme. The (B) case relates Stanley's actions after he became the subject of multiple investigations and was terminated by Halliburton, parent of the U.S. JV partner, for taking kickbacks. The (C) case details the resolution of...
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Keywords:
Sean Silverthorne
- 17 Jun 2014
- First Look
First Look: June 17
suggested by theories concerning conflicts between managers and owners over risk-taking. We argue that managers holding equity of their bank take less risk because they have fewer opportunities to diversify risk compared with outside...
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Keywords:
Sean Silverthorne
- February 2011
- Supplement
The Fox Islands Wind Project (B)
By: Joseph B. Lassiter III and Evan Richardson
Fox Island Wind Cooperative faces criticism from local residents.
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Keywords:
Business Startups;
Renewable Energy;
Social Entrepreneurship;
Cooperative Ownership;
Business and Community Relations;
Conflict and Resolution;
Environmental Sustainability;
Green Technology Industry;
Maine
Lassiter, Joseph B., III, and Evan Richardson. "The Fox Islands Wind Project (B)." Harvard Business School Supplement 811-051, February 2011.
- August 1997 (Revised March 1998)
- Case
Unilever's Butter-Beater: Innovation for Global Diversity
By: Clayton M. Christensen and Jorg Zobel
Unilever, one of the world's largest food product manufacturers, has achieved impressive growth in Europe, primarily by acquiring local food companies. Initially Unilever allowed each acquired company to manage its own product development in a way that was tailored to...
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Keywords:
Growth Management;
Brands and Branding;
Product Development;
Mergers and Acquisitions;
Local Range;
Cross-Cultural and Cross-Border Issues;
Marketing Strategy;
Multinational Firms and Management;
Innovation and Management;
Food;
Conflict Management;
Food and Beverage Industry;
Manufacturing Industry;
Europe
Christensen, Clayton M., and Jorg Zobel. "Unilever's Butter-Beater: Innovation for Global Diversity." Harvard Business School Case 698-017, August 1997. (Revised March 1998.)
- 2007
- Working Paper
Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals
By: Katherine L. Milkman, Todd Rogers and Max H. Bazerman
We report on a field study demonstrating systematic differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the...
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Keywords:
Internet and the Web;
Decision Choices and Conditions;
Attitudes;
Conflict and Resolution;
Emotions;
Film Entertainment;
Cognition and Thinking;
Entertainment and Recreation Industry
Milkman, Katherine L., Todd Rogers, and Max H. Bazerman. "Highbrow Films Gather Dust: Time-inconsistent Preferences and Online DVD Rentals." Harvard Business School Working Paper, No. 07-099, June 2007. (Revised July 2007, December 2007, April 2008, September 2008, January 2009.)
- 26 Jul 2011
- First Look
First Look: July 26
Quality: Evidence from 1978-1980 Authors:Kevin Koh, Shivaram Rajgopal, and Suraj Srinivasan Abstract We provide evidence for the long-standing concern on auditor conflicts of interest from providing non-audit services (NAS) to audit...
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Keywords:
Sean Silverthorne
- February 2009 (Revised April 2011)
- Case
Mistry Architects (A)
By: Amy C. Edmondson, Robert G. Eccles and Mona Sinha
Describes an architecture firm founded and run by a husband and wife team, Sharukh and Renu Mistry, that emphasizes "green" building. The firm presents an unusual mix of projects-spanning the spectrum from larger corporate projects to small private homes. The mix also...
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Keywords:
Family Business;
Customer Focus and Relationships;
Design;
Housing;
Corporate Social Responsibility and Impact;
Business and Community Relations;
Environmental Sustainability;
Nonprofit Organizations;
Conflict and Resolution
Edmondson, Amy C., Robert G. Eccles, and Mona Sinha. "Mistry Architects (A)." Harvard Business School Case 609-044, February 2009. (Revised April 2011.)
- June 2018
- Case
Candor at Clever
By: Ethan Bernstein and Om Lala
Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and...
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Keywords:
Performance Feedback;
Talent Development And Retention;
Talent Management;
Feedback;
Difficult Conversations;
Radical Candor;
Scaling Start-ups;
Scaling And Growth;
Developing Effective Managers;
Effective Managers;
First-time Managers;
Kim Scott;
Clever;
Bay Area;
Silicon Valley;
Interpersonal Communication;
Talent and Talent Management;
Human Resources;
Leadership Development;
Management Practices and Processes;
Management Skills;
Management Style;
Organizations;
Organizational Culture;
Performance Evaluation;
Conflict and Resolution;
Technology Industry;
Education Industry;
San Francisco;
United States
Bernstein, Ethan, and Om Lala. "Candor at Clever." Harvard Business School Case 418-087, June 2018.
- February 2006 (Revised August 2006)
- Case
Investment Banking at Thomas Weisel Partners
By: Malcolm P. Baker and Lauren Barley
Thomas Weisel Partners (TWP), a San Francisco-based bank focusing on emerging growth companies, is considering its strategy in the context of regulatory, competitive, and legal changes. Blake Jorgensen, the chief operating officer and co-director of investment banking,...
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Keywords:
Strategy;
Business or Company Management;
Conflict of Interests;
Change Management;
Investment Banking;
Financing and Loans;
Laws and Statutes;
Financial Strategy;
Corporate Finance;
Banking Industry;
San Francisco
Baker, Malcolm P., and Lauren Barley. "Investment Banking at Thomas Weisel Partners." Harvard Business School Case 206-091, February 2006. (Revised August 2006.)
- June 2010
- Case
Managing the Client Portfolio
By: Nitin Nohria and Ashish Nanda
The German country managing partner of a global law firm must decide how to respond to a corporate mandate to restructure its client portfolio. The case enables a discussion of different types of clients in a global professional service firm in terms of relative...
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Keywords:
Attorney and Client Relationships;
Management Style;
Corporate Governance;
Business Subsidiaries;
Business Headquarters;
Conflict and Resolution
Nohria, Nitin, and Ashish Nanda. "Managing the Client Portfolio." Harvard Business School Case 410-139, June 2010.