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All HBS Web
(2,462)
- People (8)
- News (784)
- Research (695)
- Events (3)
- Multimedia (130)
- Faculty Publications (300)
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- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
over a short lunch, set aside an entire morning—remember, you've already decided that these talks are important. If someone catches you off guard and launches into discussions on the fly, ask to reschedule the conversation for a later...
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by Max H. Bazerman & Deepak Malhotra
- 12 Feb 2001
- Research & Ideas
John Irving’s Lessons for Business
as well as how to nurture creativity, both in individuals and in organizations. Amabile interviewed John Irving in 1986, when he agreed to share memories of his childhood as part of a research project Amabile was conducting on children and creativity. Their View Details
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by Mallory Stark & Martha Lagace
- 19 Apr 2016
- First Look
April 19, 2016
https://cb.hbsp.harvard.edu/cbmp/product/216015-PDF-ENG Harvard Business School Case 416-036 Difficult Conversations and Dealing with Challenging Situations at Work: Adjusting as a CEO No abstract available. Purchase this case:...
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Sean Silverthorne
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is...
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- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
tactics to improve its reach and impact. Kundra joined the conversation near the end of class to answer questions and share insights. "There is tremendous interest internationally" in the example of Data.gov, said Lakhani. When...
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- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
democracy as well as its resilience over time. The book adapts the case method to revitalize conversations about governance and democracy and show how the United States has often thrived on political conflict. Each of the book’s nineteen...
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Carmen Nobel
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
thrive? Bhaskar Chakravorti: Let me start with a replay of a conversation I had recently with Frederick, the person who runs the auto repair shop where I regularly take my 1998 and 2002 vintage cars. I asked him if he was experiencing a...
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by Martha Lagace
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
informal “water cooler” conversations could go a long way in promoting belonging. Concrete tips I have heard from interviews include scheduling five to 10 minutes before a formal meeting for casual conversation, asking each other silly...
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by Dina Gerdeman
- 08 Mar 2016
- First Look
March 8, 2016
identified the maker movement as a potential avenue to begin Fujitsu’s open innovation journey because of the significance of Monozukuri (art and science of making) in the company’s origin. He engaged with Mark Hatch, CEO of TechShop Inc., a fast-growing chain of...
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Sean Silverthorne
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
trade-offs between effectiveness and efficiency associated with the use of bots versus humans to create, nurture, and manage customer relationships. Second, they had to decide to what extent to anthropomorphize the chatbots. How human-like should they be? Was a View Details
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Dina Gerdeman
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
groups across industries. The most common KPIs are closed deals and salesperson performance against quota, which, on average, firms measure monthly. But a closed deal is an outcome and lagging indicator. This article discusses how some firms deconstruct their sales...
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Sean Silverthorne
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
supposed to go to Qingdao, China, to help with a chain of beauty salons. Conversations were difficult given language barriers, leading to difficulties understanding the scope of the business until students were just about to leave....
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- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
the White House. They've had conversations with multiple officials at the Centers for Medicare and Medicaid Services (CMS). Most recently, Feeley sat down with US Secretary of Health and Human Services Sylvia Mathews Burwell—who published...
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- 21 Jan 2014
- First Look
First Look: January 21
TELUS Share Conversion Proposal On February 21, 2013, TELUS announced a proposal to convert the firm's non-voting shares into voting shares on a one-to-one basis, thereby eliminating the firm's dual class structure. Shareholders were...
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Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
3). These results add to the literatures on both Gricean conversational norms and goal-directed attention. We discuss the practical implications of our findings in the contexts of interpersonal communication and public debates. Read the...
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Sean Silverthorne
- 17 Apr 2006
- Research & Ideas
Resisting the Seductions of Success
accomplishments. But when she tries to get him to talk about his life and what makes him happy, all she gets are clichés—that he likes to make her happy and still finds her the "cutest creature in the world."4 Lee ends one View Details
- 15 Nov 2011
- First Look
First Look: November 15
with whom we can examine our beliefs and share our lives. For the past thirty-five years, Bill George and Doug Baker have found the answer in True North Groups—small groups that gather regularly to explore members' greatest challenges. These groups provide...
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Sean Silverthorne
- 11 Dec 2012
- First Look
First Look: Dec. 11
identities can shape team members' side conversations in ways that create shared interests and information among those with similar identities, even before the team begins its formal meetings. Originality/value-By identifying new routes...
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Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
constituted an abundant, inexpensive source of food for Asian and, to a lesser extent, international markets. Its production had soared from 1970 to 2010, sparking concern from environmentalists over the conversion of high-value...
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Sean Silverthorne
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
entitled "The Future of MBA Education," and Srikant and I were responsible for preparing and leading it. Our initial goal was simply to gather enough material to conduct a day-long conversation with our faculty drawing on interviews with...
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