Filter Results
:
(678)
Show Results For
-
All HBS Web
(678)
- People (1)
- News (191)
- Research (384)
- Events (1)
- Multimedia (15)
- Faculty Publications (240)
Show Results For
-
All HBS Web
(678)
- People (1)
- News (191)
- Research (384)
- Events (1)
- Multimedia (15)
- Faculty Publications (240)
- Career Coach
Martin November
Marty (HBS '98) is an MD/MBA and practicing OBGYN physician who has broad expertise in the healthcare sector as the former Medical Director for Patient Safety and Risk Management at Atrius Health, Harvard Medical School teaching faculty and hospital division director,...
View Details
- May 16, 2016
- Article
Food Safety Economics: The Cost of a Sick Customer
By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords:
Food Safety;
Organic Food;
Supply Chain Management;
Globalization Of Food Business;
Mérieux NutriSciences: Marketing Food Safety Testing;
Food Safety Modernization Act 2011;
Plant-Based Agribusiness;
Transition;
Economic Systems;
Food;
Health;
Supply and Industry;
Logistics;
Practice;
Problems and Challenges;
Quality;
Safety;
Business Strategy;
Corporate Strategy;
Customization and Personalization;
Agriculture and Agribusiness Industry;
Consumer Products Industry;
Food and Beverage Industry;
Insurance Industry;
Public Administration Industry;
Public Relations Industry;
Retail Industry;
Service Industry;
Mexico;
North America;
United States;
Canada
Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
- 24 May 2011
- First Look
First Look: May 24
through signature—e.g., at the end of tax returns or insurance policy forms. Yet even when people care about morality and want to be seen as ethical by others, they sometimes transgress when beneficial to their own self-interest, at great...
View Details
Keywords:
Sean Silverthorne
- 01 Dec 1998
- News
Africa's Way
country has a First World infrastructure - financial institutions, health care, and transportation, for instance - and it is rich in natural resources." South Africa is indeed the linchpin of the region, but it also faces unique...
View Details
Keywords:
Susan Young and Garry Emmons
- 15 Jan 2013
- First Look
First Look: January 15
dollar lending more than euro lending in response to a shock to their credit quality. Because these banks rely on wholesale dollar funding, while raising more of their euro funding through insured retail deposits, the shock leads to a...
View Details
Keywords:
Sean Silverthorne
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
institutions? The answer, the authors argue, is yes. The key lies in market-creating innovations: products and services that speak to unmet local needs, create local jobs, and scale up quickly. Examples include MicroEnsure, which has made View Details
Keywords:
Dina Gerdeman
- 02 Aug 2016
- First Look
August 2, 2016
households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus provides full liquidity. However, commercial banks do not...
View Details
Keywords:
Sean Silverthorne
- 01 Sep 2008
- News
Balanced Equation
water treatment, and health care. Over half of GE’s revenues came from abroad last year, reinforcing its standing as a truly global company. You’ve said, “I’m a real GE person.” What does that mean? I’ve spent my whole career here, in...
View Details
- 20 Dec 2016
- First Look
December 20, 2016
lower directors’ and officers’ insurance premiums for Canadian firms after the ruling. I then show that the information environment deteriorated for cross-listed firms after the ruling. The results are more pronounced for firms with low...
View Details
Keywords:
Carmen Nobel
- 23 Feb 2010
- First Look
First Look: Feb. 23
individual and collective experiences to foster innovation rather than about setting direction and mobilizing people to follow. In this chapter, we show what it takes to insure that an organization is willing and able to innovate. We...
View Details
Keywords:
Martha Lagace
- Web
Podcast - Managing the Future of Work
who weren’t able to work for one reason or another related to the pandemic. We have 1,900 employees here at the company, and we have very much a bifurcated workforce, in the sense that 40 percent of our team are our retail folks. They’re in our branches, they’re in our...
View Details
- 07 Sep 2021
- News
Immelt in the Hot Seat: Episode 2
do health care insurance or additive manufacturing. You know, how much more quickly they can move, how much more dedicated they are. I think those are things. And when I think back, like if I could have done...
View Details
- Web
Podcast - Managing the Future of Work
as an executive was either wrong, dated, or incomplete. In fact, during the pandemic, even though I’m the eternal optimist, I had to, at some point, slow down and say it out loud: “The world we live in is not working.” It’s not a secret. We have a View Details
- Web
Print View - Course Catalog
https://wayscript.com/ Development tools AKKO https://getakko.com/ Insurance for personal items Acuity https://www.acuitysds.com/ CRM for account-based selling Mandela Yoga https://www.mandelayogaproject.org/ Yoga as a free View Details
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
findings can help explain a variety of behavioral phenomena including the structure of social insurance programs, patterns of public good provision, and why transactions that turn money into time are often deemed repugnant. Download...
View Details
Keywords:
Dina Gerdeman
- 15 Sep 2016
- News
The Burning Man Project
become a nonprofit in the past six years. And it's really a wonderful tribute to the founders, who began it and then ran it for years, carrying the liability themselves. So they formed a corporation originally for insurance purposes, but...
View Details
- Web
Podcast - Managing the Future of Work
employers that have launched a specific program to access certain subsets of the hidden worker population really report encouraging results. If they say—for illustration, would be CVS—the retail pharmacy and health View Details
- 08 Sep 2016
- News
How We Make It Work
The choice is that we live in the Marina in San Francisco and we have health insurance and I work for Goldman Sachs—and people would give their left arm in this economy to have this job.” And she said, “Oh,...
View Details
- Web
America on the Move - U.S. Competitiveness
also have a stake. Transportation affects health and safety. And all of us want to get somewhere, primarily for work. The biggest use of highways in America is work commuting. Even in a world going digital, we still need physical...
View Details
- Career Coach
Jill Huggett
Jill Huggett (Carroll '00), Principal, Bridgepath Career Advisors, is a certified professional career coach and certified professional resume writer. Jill combines professional coaching theory with her previous experience as a financial services management executive...
View Details