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Show Results For
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All HBS Web
(825)
- News (49)
- Research (706)
- Events (1)
- Multimedia (3)
- Faculty Publications (420)
- 04 Sep 2012
- Research & Ideas
Why Most Leaders (Even Thomas Jefferson) Are Replaceable
like to think of themselves as truly indispensable—impact makers, history movers, culture changers—few reach the bar set by Steve Jobs, Napoleon, or Martin Luther King Jr., Mukunda says. (Even some people you might think would be shoo-ins...
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by Kim Girard
- June 2008
- Teaching Note
The Treadway Tire Company: Trouble at the Lima Tire Plant (Brief Case)
By: C. Wickham Skinner and Heather Beckham
Teaching Note for (2189)
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- 25 Feb 2020
- News
Action Plan: Just Breathe
United States, for example, the American Psychological Association reports that one-third of workers experience chronic workplace stress. That stress costs American companies an estimated $300 billion a year in lost productivity,...
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April White
- October 2010
- Supplement
Global Expansion at Sanford C. Bernstein (B) (Abridged)
By: Linda A. Hill and Dana Teppert
Sanford C. Bernstein, a premier sell-side research firm, is expanding globally, and has recently opened an office in Hong Kong. Global Director of Research Robert van Brugge must consider how best to organize the firm's research department to enhance cross-sector and...
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Keywords:
Leadership;
Problems and Challenges;
Global Strategy;
Perspective;
Adaptation;
Expansion;
Organizational Culture;
Cross-Cultural and Cross-Border Issues;
Financial Services Industry;
Hong Kong
Hill, Linda A., and Dana Teppert. "Global Expansion at Sanford C. Bernstein (B) (Abridged)." Harvard Business School Supplement 411-066, October 2010.
- 28 Aug 2012
- First Look
First Look: August 28
et al. Publication: British Journal of Social Psychology (forthcoming) Abstract Income inequality undermines societies: the more inequality, the more health problems, social tensions, and the lower social mobility, trust, and life...
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Sean Silverthorne
- December 2003 (Revised May 2004)
- Case
Sears Auto Centers (A) (Abridged)
By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to...
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Keywords:
Corporate Governance;
Corporate Accountability;
Ethics;
Organizational Culture;
Compensation and Benefits;
Management Teams;
Employees;
Behavior;
Motivation and Incentives;
Performance Improvement;
Auto Industry
Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
- December 1999
- Article
Changes in the Work Environment for Creativity during Downsizing
By: T. M. Amabile and Regina Conti
This study examined the work environment for creativity at a large high-technology firm before, during, and after a major downsizing. Creativity and most creativity-supporting aspects of the perceived work environment declined significantly during the downsizing but...
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Keywords:
Organizational Culture;
Situation or Environment;
Creativity;
Resignation and Termination;
Employees;
Business or Company Management;
Motivation and Incentives;
Management Practices and Processes;
Crisis Management;
Groups and Teams;
Communication;
Announcements;
Interpersonal Communication
Amabile, T. M., and Regina Conti. "Changes in the Work Environment for Creativity during Downsizing." Academy of Management Journal 42, no. 6 (December 1999): 630–640.
- 2021
- Book
Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise
By: Josh Baron and Rob Lachenauer
Navigate the complex decisions and critical relationships necessary to create and sustain a healthy family business--and business family. Though "family business" may sound like it refers only to mom-and-pop shops, businesses owned by families are among the most...
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Keywords:
Family Business;
Entrepreneurship;
Family and Family Relationships;
Outcome or Result;
Business Model;
Conflict and Resolution;
Organizational Culture
Baron, Josh, and Rob Lachenauer. Harvard Business Review Family Business Handbook: How to Build and Sustain a Successful, Enduring Enterprise. Harvard Business Review Press, 2021.
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
of conflict. They recognize the potential for escalation in zero-sum thinking, mutual perceptions of vulnerability, a history of distrust or injury that has transformed perceptions, and cultural misunderstandings. They are also equipped...
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by Michael Watkins
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
direct reports, as well as the direct reports of their peers. This pushes managers to work together to determine which employees to recommend for new opportunities across teams. Build a culture of innovation, learning, and recognition To...
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by Sandra J. Sucher and Shalene Gupta
- 17 Dec 2013
- First Look
First Look: December 17
world. The Great Qing Empire ruled China and dominated East Asia by a combination of power and cultural prestige. China's economy was the world's largest. China seemed without peer. Decline came fast. By 1900, China had been invaded,...
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Carmen Nobel
- 30 Oct 2006
- First Look
First Look: October 31, 2006
accountability standards and for monitoring them. The authors show how accountability frameworks attached to principal-agent logics and applied universally across cultures typically fail to achieve their objectives. Accountability is a...
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Sean Silverthorne
- July 2000
- Case
Dawn Riley at America True (C)
By: Linda A. Hill and Kristin Doughty
Dawn Riley and America True are based in Auckland, New Zealand, where racing will begin in six weeks. The senior management team will be meeting in August 1999 to decide whether or not to make changes to Tag, the practice boat that they are using as a testing platform....
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Keywords:
Management Style;
Leadership;
Behavior;
Groups and Teams;
Organizational Culture;
Problems and Challenges;
Sports;
Gender;
Management Teams;
New Zealand
Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (C)." Harvard Business School Case 401-008, July 2000.
- August 2011
- Teaching Note
Martha Rinaldi: Should She Stay or Should She Go? (Brief Case)
By: Linda A. Hill and Mark Rennella
Teaching Note for 4310.
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- December 2018
- Supplement
The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (B)
By: Tsedal Neeley
Vittorio Colao, CEO of telecommunication giant Vodafone, must respond to reports of disturbing accounting practices at two of Vodafone’s operating companies. In one case, €60 million have been misreported due to a series of failures to check manual accounting...
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Keywords:
GLOBAL-LOCAL;
Global Identity;
Local Identity;
Accounting Discrepency;
Globalization;
Leadership;
Trust;
Organizational Culture;
Organizational Design;
Organizations;
Identity;
Local Range;
Global Range;
Values and Beliefs;
Accounting Audits
Neeley, Tsedal. "The Global-Local Tension: Vodafone CEO Vittorio Colao Leading with 'International Values and Local Roots' (B)." Harvard Business School Supplement 419-032, December 2018.
- July 1993 (Revised December 2003)
- Case
Sears Auto Centers (A)
By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs.
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Keywords:
Corporate Governance;
Corporate Accountability;
Ethics;
Organizational Culture;
Compensation and Benefits;
Management Teams;
Employees;
Behavior;
Motivation and Incentives;
Performance Improvement;
Auto Industry
Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (A)." Harvard Business School Case 394-009, July 1993. (Revised December 2003.)
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
cultural norms." Then there were those who asked just what functions "masks" serve? David Broderick said, "The main reason masks exist is for leaders to hide their flaws from their followers." Srini commented that...
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by Jim Heskett
- 2010
- Chapter
Utilizing Team Member Expertise Under Pressure
By: Heidi K. Gardner and Erin McFee
Pressure intensifies on a strategy consulting team as they deliver a critical project, and the team manager faces a dilemma about her changing role on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that...
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Keywords:
Experience and Expertise;
Managerial Roles;
Organizational Culture;
Projects;
Groups and Teams;
Behavior;
Customization and Personalization;
Consulting Industry
Gardner, Heidi K., and Erin McFee. "Utilizing Team Member Expertise Under Pressure." Chap. 18 in Group Communication: Cases for Analysis, Appreciation and Application, edited by Laura W. Black, 143–148. Dubuque, IA: Kendall/Hunt Publishing, 2010.
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
Learning Effects of Monitoring by Dennis Campbell and Francisco de Asís Martinez-Jerez of HBS and Marc Epstein of Rice University, are the result of an extensive study of the culture and management style at six hotels in the MGM-Mirage...
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- 05 Aug 2014
- First Look
First Look: August 5
Publications August 2014 Journal of Experimental Psychology: General Emodiversity and the Emotional Ecosystem By: Quoidbach, Jordi, June Gruber, Moïra Mikolajczak, Alexsandr Kogan, Ilios Kotsou, and Michael I. Norton Abstract—Bridging View Details
Keywords:
Sean Silverthorne