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- Faculty Publications (482)
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
is even harder to measure than price. But there’s a great amount of price variation that doesn’t seem to be correlated to quality (at least to quality that we can measure). Which brings us to the question of why: Why can an industry like...
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- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107055 Bancaja: Developing Customer Intelligence (B) Harvard Business School Case 107-066 Excellence in exploiting customer information and leveraging its affiliation to the GM group are among the strategic...
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Martha Lagace
- Profile
Aaron Chadbourne
first day after high school graduation, I got my real estate license," Aaron says. The business was not only a way to earn summer income throughout college, but another way of learning. "Real estate is an industry where you can...
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- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
obliterates all competitors, fall so precipitously? Other minicomputer firms were suddenly failing too. How could good managers seemingly turn bad so fast? That was the puzzle. Colleagues suggested exploring the disk-drive industry...
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- 06 Nov 2019
- Op-Ed
Torched Planet: The Business Case to Reinvent Almost Everything
The world is. on. fire. The Earth is burning. We only have a little time to arrest climate change, and if we fail to do so the consequences will be both dire and irreversible. We have the technology and the resources to fix things, if we want to. We even have a...
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- 26 Jun 2000
- Research & Ideas
What’s an Internet Business Model? Ask a Health Care Professional
will be done," Applegate said. "That ability to play above and below the line is fundamental to success because it provides revenue streams. There is nothing stickier than getting everyone in your industry to do business on your...
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- 23 Jul 2013
- First Look
First Look: July 23
in India: Aditya Birla Financial Services Group Aditya Birla Financial Services Group is a large, broad-based, Indian financial services institution offering products ranging from life insurance and mutual funds to private equity. The...
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Anna Secino
- 17 Jan 2012
- First Look
First Look: January 17
Evidence from the Indian Life Insurance Market Authors:Santosh Anagol, Shawn Cole, and Shayak Sarkar Abstract We conduct a series of field experiments to evaluate two competing views of the role of financial service intermediaries in...
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Sean Silverthorne
- 18 Feb 2022
- Blog Post
Short Intensive Program (SIP): Climate Adaptation
industry that has an opportunity to turn an existential crisis into an opportunity: the oil and gas industry. While the oil and gas industry is not on the decline (yet) like the coal industry, it faces...
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- November 2012 (Revised May 2013)
- Case
Naina Lal Kidwai: Investing in Her Country
By: Boris Groysberg and Anjali Raina
This case showcases the 30-year career of Naina Lal Kidwai, Chairman of HSBC India, a leading woman business leader globally. It demonstrates how Kidwai spent a lifetime overcoming barriers as a woman in a male-dominated profession and as an Indian in the global...
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Groysberg, Boris, and Anjali Raina. "Naina Lal Kidwai: Investing in Her Country." Harvard Business School Case 413-003, November 2012. (Revised May 2013.)
- August 2012
- Supplement
William Jeffrey: Departing Bay Colony (C)
By: Lena G. Goldberg
The decision-making process, policies and procedures, and legal obligations of the Board, the company's inside counsel and the company's outside counsel are explored in connection with on-boarding, investigating alleged misconduct of, and terminating a company's CEO,...
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- May 2002
- Case
Mellon Investor Services
By: Thomas J. DeLong
James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Innovation Leadership;
Growth and Development Strategy;
Business Strategy;
Management Teams;
Financial Services Industry;
Financial Services Industry;
United States
DeLong, Thomas J. "Mellon Investor Services." Harvard Business School Case 402-036, May 2002.
- 15 May 2007
- First Look
First Look: May 15, 2007
the industry and dominated it for nearly 20 years, the well-respected company faces a bevy of new entrants from the banking, mortgage finance, and insurance sectors. In particular, management must decide how...
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Martha Lagace
- 01 Mar 2007
- News
Security Chief
across a far-flung network of operations, and motivating everyone with a clear understanding of the new company’s mission. Add to those formidable tasks the steep learning curve Parker faced by moving from the service-based rigors of View Details
- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
lower paying jobs . . . one look at the American auto industry gives us a glimpse into the future economy." As Daniel Hayes put it: "I see a shakeout coming among low-cost service providers unless they find ways to provide value...
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- 12 Jan 2010
- First Look
First Look: Jan. 12
http://papers.nber.org/papers/W15551 Labor Regulations and European Private Equity Authors:Ant Bozkaya and William R. Kerr Abstract European nations substitute between employment protection regulations and labor market expenditures (e.g., unemployment View Details
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Martha Lagace
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
viable alternative. Original Article Several months ago, the General Electric Company announced that it had closed a deal with Boeing that specified that only GE aircraft engines would be installed on the newest version of 777 aircraft built and sold by Boeing. This...
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by James Heskett
- 21 Jul 2014
- Research & Ideas
Is a Gap in Small-Business Credit Holding Back the American Economy?
that their credit needs are being satisfied. One of the most frequently cited snapshots of small business credit markets is the Federal Deposit Insurance Corporation's (FDIC) Call Report data. According to this data, commercial bank loans...
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- 30 Jul 2013
- First Look
First Look: July 30
Participation of Disability Insurance Applicants By: Shu, Pian Abstract—Using panel data from the RAND Health and Retirement Study, I show that rejected applicants for Social Security Disability Insurance...
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Keywords:
Anna Secino
- 25 Aug 2015
- News
Sunset in the East?
But China will not become a land without farmers or rural industries overnight, and those hundreds of millions of people will need to access the social safety net that allows them to consume if the domestic market is to continue to grow...
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