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- Faculty Publications (1,006)
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- All HBS Web (2,029)
- Faculty Publications (1,006)
- 2010
- Working Paper
Conceptual Foundations of the Balanced Scorecard
By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role...
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Keywords:
Asset Management;
Balanced Scorecard;
Management Systems;
Performance Improvement;
Strategy
Kaplan, Robert S. "Conceptual Foundations of the Balanced Scorecard." Harvard Business School Working Paper, No. 10-074, March 2010.
- 2017
- Working Paper
Explaining the Vertical-to-Horizontal Transition in the Computer Industry
This paper seeks to explain the technological forces that led to the rise of vertically integrated corporations in the late 19th century and the opposing forces that led to a vertical-to-horizontal transition in the computer industry 100 years later. I first model the...
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Keywords:
Organizational Design;
Business History;
Vertical Integration;
Horizontal Integration;
Digital Platforms;
Computer Industry
Baldwin, Carliss Y. "Explaining the Vertical-to-Horizontal Transition in the Computer Industry." Harvard Business School Working Paper, No. 17-084, March 2017.
- March–April 2023
- Article
Market Segmentation Trees
By: Ali Aouad, Adam Elmachtoub, Kris J. Ferreira and Ryan McNellis
Problem definition: We seek to provide an interpretable framework for segmenting users in a population for personalized decision making. Methodology/results: We propose a general methodology, market segmentation trees (MSTs), for learning market...
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Keywords:
Decision Trees;
Computational Advertising;
Market Segmentation;
Analytics and Data Science;
E-commerce;
Consumer Behavior;
Marketplace Matching;
Marketing Channels;
Digital Marketing
Aouad, Ali, Adam Elmachtoub, Kris J. Ferreira, and Ryan McNellis. "Market Segmentation Trees." Manufacturing & Service Operations Management 25, no. 2 (March–April 2023): 648–667.
- 08 Dec 2009
- First Look
First Look: Dec. 8
co-authors, Werner Erhard and Steve Zaffron, and I distinguish integrity from morality and ethics in the following way. Integrity in our model is honoring your word. As such, View Details
Keywords:
Martha Lagace
- 2008
- Chapter
Conceptual Foundations of the Balanced Scorecard
By: Robert S. Kaplan
David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
power of states. But the world is not flat, argues HBS professor Pankaj Ghemawat. Think of it as partly globalized, or "semiglobalized." "Strategies that presume complete global integration tend to place far too much...
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Keywords:
by Martha Lagace
- August 2002 (Revised May 2003)
- Case
New Wachovia (B), The
By: Carliss Y. Baldwin and Jeremy Swinson
On August 3, 2001, after a hotly contested proxy fight, Wachovia Corp.'s shareholders voted to merge with First Union Corp. The managers of the two banks then turned to face the challenges of integrating the two organizations. Their task was to implement a "merger of...
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Keywords:
Integration;
Mergers and Acquisitions;
Problems and Challenges;
Banks and Banking;
Banking Industry;
North Carolina
Baldwin, Carliss Y., and Jeremy Swinson. "New Wachovia (B), The." Harvard Business School Case 903-034, August 2002. (Revised May 2003.)
- 2007
- Working Paper
Competition in Modular Clusters
By: Carliss Y. Baldwin and C. Jason Woodard
The last twenty years have witnessed the rise of disaggregated "clusters," "networks," or "ecosystems" of firms. In these clusters the activities of R&D, product design, production, distribution, and system integration may be split up among hundreds or even thousands...
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Keywords:
Price;
Profit;
Digital Platforms;
Industry Clusters;
Competition;
Horizontal Integration;
Vertical Integration
Baldwin, Carliss Y., and C. Jason Woodard. "Competition in Modular Clusters." Harvard Business School Working Paper, No. 08-042, December 2007.
- September 2023 (Revised January 2024)
- Case
RightHand Robotics: Choosing the First Market
By: Thomas R. Eisenmann and Stacy Straaberg
In early 2015, RightHand Robotics’s (RHR) leadership faced several decisions in commercializing the startup’s robotic picking solution. RHR’s central product was the RightPick integrated robotic picking system which featured a robotic arm, a three-fingered robotic hand...
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- 10 May 2004
- Research & Ideas
Rethink the Value of Joint Ventures
firms—more and more, these firms are trading and transacting with different parts of themselves as production processes become fragmented. Previously, their global outposts were about sourcing local materials or serving local markets. Now, these outposts are tightly...
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Keywords:
by Cynthia Churchwell
- Web
Faculty & Research
conveying information, and specifying parties’ rights and obligations. Academy of Management Journal 67, no. 2 (April 2024): 437-467 An Integrative Model of Hybrid Governance: The Role of Boards in Helping Sustain Organizational Hybridity...
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- 25 Aug 2015
- Blog Post
Why an MD/MBA from HBS and HMS?
therefore physicians and patients were often frustrated by the design of health care delivery systems. As an aspiring physician, I wanted to understand these conversations. This led me to an internship at a strategy consulting firm, where...
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- June 2001
- Teaching Note
Coordinating + Managing Supply Chains: Course Overview Note TN
By: Ananth Raman
Describes the MBA elective course on supply chain management at HBS. Coordinating and Managing Supply Chains focuses on the managerial aspects of supply chains. Acquaints students with practical issues in a variety of supply chains and then identifies barriers to, and...
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- February 2009 (Revised November 2016)
- Exercise
Congo River Basin Project: Role for Dr. Beni
By: Kathleen L. McGinn, Anne Starks Acosta, Deborah M. Kolb and Cailin B. Hammer
The director of a research coalition and the founder/coordinator of an NGO consortium meet to discuss the possibility of jointly drafting a proposal for an integrated research and development project in the Congo River basin. Approved projects will receive an annual...
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Keywords:
Decision Choices and Conditions;
Negotiation Process;
Projects;
Research and Development;
Non-Governmental Organizations;
Cooperation;
Congo Basin
McGinn, Kathleen L., Anne Starks Acosta, Deborah M. Kolb, and Cailin B. Hammer. "Congo River Basin Project: Role for Dr. Beni." Harvard Business School Exercise 909-041, February 2009. (Revised November 2016.)
- February 2009 (Revised November 2016)
- Exercise
Congo River Basin Project: Role for Dr. Campos
By: Kathleen L. McGinn, Anne Starks Acosta, Deborah M. Kolb and Cailin B. Hammer
The director of a research coalition and the founder/coordinator of an NGO consortium meet to discuss the possibility of jointly drafting a proposal for an integrated research and development project in the Congo River basin. Approved projects will receive an annual...
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Keywords:
Decision Choices and Conditions;
Negotiation Process;
Projects;
Research and Development;
Non-Governmental Organizations;
Cooperation;
Congo Basin
McGinn, Kathleen L., Anne Starks Acosta, Deborah M. Kolb, and Cailin B. Hammer. "Congo River Basin Project: Role for Dr. Campos." Harvard Business School Exercise 909-040, February 2009. (Revised November 2016.)
- June 2022 (Revised August 2023)
- Case
Strategic Innovation at the United Nations: A Network of Ecosystems
By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein
In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located...
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Keywords:
Change;
Disruption;
Transformation;
Change Management;
Education;
Learning;
Environmental Management;
Climate Change;
Environmental Sustainability;
Geography;
Geographic Scope;
Global Range;
Local Range;
Geopolitical Units;
Country;
Human Resources;
Recruitment;
Retention;
Selection and Staffing;
Employees;
Employee Relationship Management;
Information Technology;
Information Management;
Innovation and Invention;
Collaborative Innovation and Invention;
Disruptive Innovation;
Innovation and Management;
Innovation Leadership;
Innovation Strategy;
Knowledge;
Knowledge Acquisition;
Knowledge Dissemination;
Knowledge Management;
Knowledge Sharing;
Knowledge Use and Leverage;
Organizations;
Mission and Purpose;
Organizational Culture;
Organizational Structure;
Organizational Design;
Organizational Change and Adaptation;
Social Enterprise;
Non-Governmental Organizations;
Social Psychology;
Social and Collaborative Networks;
Society;
Social Issues;
Welfare;
Strategy;
Cooperation;
Adaptation;
Public Administration Industry;
North and Central America
Nagle, Frank, Elizabeth J. Altman, and Amy Klopfenstein. "Strategic Innovation at the United Nations: A Network of Ecosystems." Harvard Business School Case 722-363, June 2022. (Revised August 2023.)
- February 2008 (Revised February 2008)
- Case
Yale School of Management
By: Srikant M. Datar, David A. Garvin and James Weber
In the fall of 2006, the Yale School of Management launched a new core curriculum in its MBA program. The new curriculum eliminated traditional discipline-based courses such as finance and marketing and replaced them with courses that sought to integrate teaching and...
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Keywords:
Transformation;
Business Education;
Curriculum and Courses;
Learning;
Teaching;
Integration
Datar, Srikant M., David A. Garvin, and James Weber. "Yale School of Management." Harvard Business School Case 308-011, February 2008. (Revised February 2008.)
- August 2002 (Revised December 2003)
- Case
Italy: A New Commitment to Growth
By: Richard H.K. Vietor and Rebecca Evans
Examines Italy's efforts to comply with the Maastricht Treaty and become integrated with Europe in the European Union. By 2002, Italy has achieved macroeconomic stability, but slow growth threatens the country's future competitiveness. Prime Minister Silvio Berlusconi...
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Keywords:
Macroeconomics;
Economic Growth;
Competitive Strategy;
Integration;
Governing Rules, Regulations, and Reforms;
Policy;
Government and Politics;
Globalized Economies and Regions;
International Relations;
Alliances;
Italy;
European Union
Vietor, Richard H.K., and Rebecca Evans. "Italy: A New Commitment to Growth." Harvard Business School Case 703-007, August 2002. (Revised December 2003.)
- 17 Sep 2015
- Blog Post
Why We Recruit: Innosight
Catherine Curtis, Global Recruiting Manager, Innosight Describe your organization in three to five sentences. Innosight is a growth strategy consulting firm that helps leading organizations to design and create the future, instead of...
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Keywords:
Consulting
- December 2005
- Case
IBM and Eclipse (A)
IBM faces a collective action problem: It open sourced its $40 million application platform and has to convince other companies to contribute. Explores the events leading up to IBM's decision to make the Eclipse platform available as an Open Source project. In 1998,...
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Keywords:
Digital Platforms;
Open Source Distribution;
Cooperation;
Adoption;
Computer Industry;
Information Technology Industry
O'Mahony, Siobhan, Fernando Cela Diaz, and Evangelos Mamas. "IBM and Eclipse (A)." Harvard Business School Case 906-007, December 2005.