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All HBS Web
(934)
- People (1)
- News (119)
- Research (707)
- Events (2)
- Multimedia (1)
- Faculty Publications (648)
- 01 Apr 2001
- News
K.O. Chia: The Voice of Experience
A seasoned mentor who can stand behind a novice entrepreneur is a valuable asset for anyone attempting a start-up, but especially for those who are now launching ventures in Asia’s complicated business environment. K.O. Chia believes that in a new enterprise, the...
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- 01 Jun 2011
- News
Downtime
national and international telecommunications structure. Super Sad True Love Story by Gary Shteyngart creates a dystopian future for the United States as a setting for an unrequited love. I enjoyed his debut novel, The Russian Debutante’s...
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- 01 Apr 1996
- News
Stasis and Turmoil: HBS Research for the Real World
Emmons, the "deregulatory" Telecommunications Act of 1996 enhances the powers and responsibilities of the Federal Communications Commission in a number of key areas, while removing government restrictions in others. "From a managerial...
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- April 1993
- Teaching Note
Grupo Industrial Alfa, S.A.,1982 (TN)
By: Timothy A. Luehrman
Teaching Note for (9-292-008).
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- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that...
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Keywords:
AT&T;
Bell Telephone;
Phone Lines;
Phone Operators;
Mechanical Switching;
Layoffs;
Technological Change;
Transition;
History;
Innovation and Invention;
Technological Innovation;
Information Technology;
Disruption;
Change Management;
Communications Industry;
Telecommunications Industry;
United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- May 1995 (Revised April 1998)
- Case
AT&T Paradyne
By: Robert S. Kaplan
A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production...
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Keywords:
Decisions;
Product;
Corporate Accountability;
Activity Based Costing and Management;
System;
Performance Efficiency;
Financial Reporting;
Operations;
Telecommunications Industry;
Telecommunications Industry
Kaplan, Robert S. "AT&T Paradyne." Harvard Business School Case 195-165, May 1995. (Revised April 1998.)
- March 2014
- Case
MediaTek: From Feature Phones to Smartphones
By: Willy Shih
MediaTek was the third largest fabless semiconductor company in the world, and was the second largest supplier of the silicon microchips that powered mobile phones. Yet as the company's chairman reflected on his R&D strategy, he wondered why it hadn't moved faster on...
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Keywords:
Decision Choices and Conditions;
Decisions;
Business Strategy;
Corporate Strategy;
Technology Adoption;
Telecommunications Industry;
Telecommunications Industry;
China;
Taiwan
Shih, Willy. "MediaTek: From Feature Phones to Smartphones." Harvard Business School Case 614-059, March 2014.
- June 2010
- Supplement
Chet Huber on OnStar, video
By: Willy C. Shih
Chet Huber, general manager of GM's OnStar unit, givbes an update on how OnStar is doing, talks about the job OnStar does for consumers, and reflects on assembling the OnStar team. The video is organized into three chapters so that instructors may use then...
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Keywords:
Product Positioning;
Product Development;
Service Delivery;
Performance Evaluation;
Groups and Teams;
Telecommunications Industry;
Telecommunications Industry
Shih, Willy C. "Chet Huber on OnStar, video." Harvard Business School Video Supplement 610-716, June 2010.
- 2009
- Working Paper
Running Out of Numbers: Scarcity of IP Addresses and What to Do About It
By: Benjamin Edelman
The Internet's current numbering system is nearing exhaustion: Existing protocols allow only a finite set of computer numbers ("IP addresses"), and central authorities will soon deplete their supply. I evaluate a series of possible responses to this shortage: Sharing...
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Keywords:
Policy;
Resource Allocation;
Market Transactions;
Internet;
Technology Networks;
Telecommunications Industry;
Telecommunications Industry
Edelman, Benjamin. "Running Out of Numbers: Scarcity of IP Addresses and What to Do About It." Harvard Business School Working Paper, No. 09-091, February 2009. (Revised March 2009.)
- July 2000 (Revised August 2001)
- Case
Telecom Italia Takeover (D): Bernabe's Revenge
By: Michael D. Watkins, James K. Sebenius and Ann Leamon
Supplements the (A) case.
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Watkins, Michael D., James K. Sebenius, and Ann Leamon. "Telecom Italia Takeover (D): Bernabe's Revenge." Harvard Business School Case 801-095, July 2000. (Revised August 2001.)
- January 1999 (Revised March 2001)
- Case
Bell Atlantic and the Union City Schools (C2): Project Explore
By: Rosabeth M. Kanter and Ellen Pruyne
The fourth in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Describes Bell Atlantic's planning, implementing, supporting, and assessing elements of the partnership, with special...
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Keywords:
Education;
Technology Adoption;
Strategic Planning;
Partners and Partnerships;
Projects;
Telecommunications Industry;
Telecommunications Industry;
New Jersey
Kanter, Rosabeth M., and Ellen Pruyne. "Bell Atlantic and the Union City Schools (C2): Project Explore." Harvard Business School Case 399-066, January 1999. (Revised March 2001.)
- June 1995
- Supplement
Northern Telecom and Tong Guang Electronics (A2): Getting to Know Each Other
By: Rosabeth M. Kanter and Pamela A. Yatsko
Reviews subsequent events.
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Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (A2): Getting to Know Each Other." Harvard Business School Supplement 395-082, June 1995.
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
eighteen months, to also nationalize the country's biggest telecommunications company and the electricity and natural gas sectors. What are your thoughts on what this trend means both for Venezuela's economic development and for outside...
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- Web
Research - Managing the Future of Work
Publishing Walmart's Workforce of the Future By: William R. Kerr and Jordan Bach-Lombardo July 2019 (Revised May 2020) Case AT&T, Retraining, and the Workforce of Tomorrow By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg By the late 2000s, rapid changes in the...
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- 01 Jun 1997
- News
Competition and Strategy Unit at HBS Sets Pace In Its Field
(edited with Nolan and Jerry Hausman), Globalization, Technology, and Competition, examines changes driven by the integration of computers and telecommunications in the 1990s. The pair's research is the basis of two new MBA electives,...
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Keywords:
Susan Young
- 01 Dec 1999
- News
The Way You See It
that telecommunications also enable "the emergence and success of complex organizations with large-scale integration and interdependence." Most significant innovation for business Computer technology View Details
- 17 Jan 2008
- Working Paper Summaries
Competition in Modular Clusters
- March 2021 (Revised January 2022)
- Case
Philips: Redefining Telehealth
By: Regina E. Herzlinger, Alec Petersen, Natalie Kindred and Sara M. McKinley
As one of the world’s largest healthcare companies, Philips sought to reach beyond the walls of the hospital and expand its hospital-to-home program to gain future competitive advantage through technology solutions combining predictive analytics with care delivery. By...
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Keywords:
Health Care;
Philips;
Visicu;
Telemedicine;
eICU;
Accountable Care Organization;
ACO;
Bundled Payment;
Hospital To Home;
Patient Monitoring Devices;
Home Health Care;
Health Care and Treatment;
Communication Technology;
Quality;
Safety;
Performance Productivity;
Performance Capacity;
Performance Efficiency;
Consumer Behavior;
Emerging Markets;
Telecommunications Industry;
Telecommunications Industry;
Netherlands
Herzlinger, Regina E., Alec Petersen, Natalie Kindred, and Sara M. McKinley. "Philips: Redefining Telehealth." Harvard Business School Case 321-135, March 2021. (Revised January 2022.) (As companion reading for this case, see: Regina E. Herzlinger and Charles Huang. "Note on Bundled Payment in Health Care," HBS Background Note 312-032.)
- December 2020
- Case
VIA Science (A)
By: Juan Alcácer, Rembrand Koning, Annelena Lobb and Kerry Herman
Via (a) captures the early days of the data analytics startup as founders Gounden and Ravanis considered which markets offer the right opportunities for their firm and what kinds of experiments will help them narrow their choice. Supplement Via (b) reveals the...
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Keywords:
Data Analytics;
Machine Learning;
Artificial Intelligence;
Strategy;
Business Startups;
Markets;
AI and Machine Learning;
Telecommunications Industry;
Telecommunications Industry;
United States;
Japan
Alcácer, Juan, Rembrand Koning, Annelena Lobb, and Kerry Herman. "VIA Science (A)." Harvard Business School Case 721-367, December 2020.