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Show Results For
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All HBS Web
(3,471)
- People (9)
- News (818)
- Research (1,849)
- Events (27)
- Multimedia (38)
- Faculty Publications (1,312)
- December 2016
- Article
Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud
By: Michael Luca and Georgios Zervas
Consumer reviews are now part of everyday decision making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit...
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Luca, Michael, and Georgios Zervas. "Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud." Management Science 62, no. 12 (December 2016): 3412–3427.
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
way that we think about digital experiences, but also in the ways we think of using our platform for purpose.” “The beauty industry is a $500 billion industry that's been built to make women feel that they should look a certain way or...
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- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
resilience intervention platform (Happify), employees who were assigned to and used a scaled-down psychoeducational version of the platform, and employees who did not use their...
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Dina Gerdeman
- 2005
- Book
Fit In Stand Out: Mastering the FISO Factor, The Key to Leadership Effectiveness in Business and Life
By: Blythe J. McGarvie
While studying and practicing business effectiveness, leadership expert Blythe McGarvie uncovered a vital lesson: successful leaders are systems thinkers. Two forces power business systems: integration (Fit In) and transformation (Stand Out). By mastering the FISO...
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- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional services firm. We find that the main...
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Dina Gerdeman
- 17 Jul 2018
- First Look
New Research and Ideas, July 17, 2018
understandable, generalizable, and robust. The consulting leaders sustained their thought-leadership positions by creating an ecosystem with senior executives at pioneer corporations View Details
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Dina Gerdeman
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
self-managed microenterprises. Platforms were Haier’s business platforms operating in five major sectors: white goods transformation, investment and incubation, financial...
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Dina Gerdeman
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
from digital platforms have the potential to improve our understanding of gentrification and enable new measures of how neighborhoods change in close to real time. Combining data on businesses from Yelp with...
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Dina Gerdeman
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=54546 Product Quality and Entering Through Tying: Experimental Evidence By: Kim, Hyunjin, and Michael Luca Abstract—Dominant View Details
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Dina Gerdeman
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
performance. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=55388 Product Quality and Entering Through Tying: Experimental Evidence By: Kim, Hyunjin, and Michael Luca...
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Dina Gerdeman
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
platform and emphasized his position as a Washington-outsider. He proved to be an unpredictable and incendiary candidate on the campaign trail, garnering much media attention...
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Dina Gerdeman
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=55833 Managed Ecosystems and Translucent Institutional Logics: Engaging Communities By: Altman, Elizabeth J., Frank Nagle, View Details
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Dina Gerdeman
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
for strategic problem formulation and problem solving relative to which deviations and counterproductive moves can be specified and measured. Download working paper:...
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Dina Gerdeman
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
smartphones for them to easily report anomalies or concerns. Reports from the app are embedded in a new real-time crisis management platform used by several Swiss companies, federal authorities, and the...
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Sean Silverthorne
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
crisis? Consumers expect quite a bit from their brand partners during a crisis, seeing them as critical partners to governments, non-profit relief organizations, and NGOs because of the powerful platform a...
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by Jill Avery and Richard Edelman
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
2018 Boston: Harvard Business Review Press Driving Digital Strategy: A Guide to Reimagining Your Business By: Gupta, Sunil Abstract—Disruption and transformation get a lot of hype and for good reason....
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Dina Gerdeman
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
Purchase this case:https://hbsp.harvard.edu/product/719437-PDF-ENG Harvard Business School Case 619-019 Lexoo: Building a Long-Lasting Platform Daniel van Binsbergen, Lexoo’s CEO, and web developer Chris...
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Dina Gerdeman
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
development model. They are keen to build a model village that integrates components of shelter, education, skill development and livelihood creation and affords residents a basic standard of living. What...
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by Sean Silverthorne
- Research Summary
Building Small Business Utopia: How Artificial Intelligence and Big Data Can Increase Small Business Success
By: Karen Mills
Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech...
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