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- Faculty Publications (168)
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- 01 Jun 2000
- News
Q & A: Gustavo Herrero
persistent market imperfections -- the WTO has yet to make its mark, and industrialized countries have been slow to dismantle their protectionist schemes -- unemployment and current account deficits continue to be problems in many...
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Garry Emmons
- 01 Mar 2008
- News
Innovation, Inc.
Illustration by Jose Ortega Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort.—Franklin Delano Roosevelt, Inauguration Day, 1933 Creativity, a quality more traditionally...
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- 01 Jun 1996
- News
Class Acts
follow we present 6 of the 788 students who personify the remarkable qualities and achievements typical of the class as a whole. Al Dobron, Raj Kapoor, J.B. Lyon, Melissa Ma, Emma Minto, and Tarrus Richardson are talented individuals who...
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- 01 Sep 2013
- News
Who Are We?
international general manager. "After the earthquake, I was asked to serve on the government commission charged with improving Japan's IT and telecom emergency preparedness and responsiveness," he says. "Over 500 central and local government agencies have created...
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- 01 Dec 2012
- News
Taking Time to Make Time
goal is a great marketing plan or a brilliant idea for a software system, it doesn't matter if it took 2 hours or 20 hours. The client is paying for the quality of the solution. What do you think about the issue of flexible work hours?...
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Time management
- 01 Sep 2007
- News
Riding It Out
uncomfortable question in the age of globalization. At a time when the ingredients of our foods and medicines, parts for our cars, and toys for our children come from countries around the world, who is minding the store? What is the best way to ensure View Details
- 15 Dec 2015
- News
The Year in Ideas 2015
business: Investing in employees keeps churn rates down and distinguishes Hello Alfred in a moment when quantity of transactions often wins out over quality of service. “If we serve our employees well, then the users will be happy,”...
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- 01 Jun 2011
- News
The Best-Laid Plans
the Dimitri V. d’Arbeloff–MBA Class of 1955 chair. “In reality, there’s often an inverse correlation between those two things. Having said that, if you look at the quality of ideas that have converted into real businesses over the past...
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- 11 Oct 2022
- News
Righting the Ship
employees, Stuckey moved to a formula-based allocation that took into account both need and project execution rate. “In other words, if your netbook value was very low, as a percentage of your fixed assets, you’re going to get a lot of...
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Maureen Harmon
- 12 Dec 2018
- News
Lesson Plan
involved in Scranton, a city just over two hours away from New York with the potential to outgrow its punch-line status and draw millennials looking for affordable housing and a higher quality of life. Then, over lunch at Caravia, a...
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- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
management. The authors provide first-hand accounts of M&A transactions that they led or were involved in, assessing each from an insider perspective and outlining the key success factors and pitfalls. The book concludes with practical...
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- 01 Apr 1997
- News
Facing the Music
intense pricing wars by electronics chains and discount department stores destabilized account bases." Some record executives have admitted to losing touch with their audiences and to alienating consumers by relentlessly pursuing and...
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Marguerite Rigoglioso
- 01 Jun 2005
- News
Do You Speak Business?
do business the same way — with identical processes, functions, and operations — while approaching this elevated stage; but by the time they attain it, successful companies do share certain qualities and practices not observed in firms...
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Garry Emmons
- 01 Apr 1999
- News
An Eye to the East
belief that to prepare managers well, we have to change. What we're doing in Asia has grown out of that belief. We need to create new intellectual capital to underpin our goals at HBS. Thus, we must deepen and extend the quantity and View Details
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Alejandro Reyes
- 01 Dec 1999
- News
A Class Act
filled with news from enlisted men and officers serving in theaters around the world: letters sent in by parents from sons at sea; first-person and news accounts of harrowing escapes, rescues, and bravery; and reports about sailors...
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Nancy O. Perry
- 01 Dec 1996
- News
An Entrepreneurial Journey
Energy Services, while Peter R. Formanek (MBA '68) and his AutoZone cared for car owners in need of quality parts and friendly service. This kaleidoscope of achievement was being replicated by HBS alumni virtually everywhere across the...
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- 01 Jun 1997
- News
Sorting Myth from Reality at Hong Kong Conference
success in China was tough. The country may be huge, Kirkwood advised, but in an elephantine market, it was best to "be a grasshopper." And when it came to payments and accounts receivable - forget credit - "cash equals quality." Joining...
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Alejandro Reyes
- 01 Apr 1998
- News
World Class Learning
activity for HBS. We've always done quite well relying on our alumni network. But that doesn't mean we can't do better or find more people with the leadership qualities we seek," she observes. One good reason for conducting more...
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Eileen K. McCluskey
- 02 Oct 2015
- News
The ‘F’ Word
about butts in seats—it’s about helping people learn and make progress in life. That experience set me on a trajectory to convert a passion for education into my career. Now I am leading a transformation at the world’s largest education company to improve the View Details
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Walt Disney Studios
- 01 Mar 2004
- News
Toy Story
Cranium states its purpose as being “to lighten and enlighten people’s lives.” While Furlong believes that much of Cranium’s success centers on its founders’ due diligence, the high quality of Cranium products, and the company’s ability...
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