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- 16 Apr 2013
- First Look
First Look: April 16
clashed as decision-making power, pay and incentives, and clout were altered and redistributed. JLL realized that its organizational structure was hindering the firm in achieving key strategic goals, such as rapid scalability of corporate...
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Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
views matter. And it can turn departing employees into corporate ambassadors for years to come. Unfortunately, too few leaders pay attention to this tool; their programs fail to either improve retention or produce useful information. The...
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Sean Silverthorne
- 31 Jan 2017
- Research & Ideas
The Dow at 20,000: What's That All About?
own account but who are not paying attention to the market all the time, the Dow at 20,000 is clearly an event that does catch their attention. The news around it will make them turn their attention to the markets and their portfolios and...
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by Jim Aisner
- 03 Jun 2008
- First Look
First Look: June 3, 2008
association, fair pay practices) and whether these codes have affected their business outcomes (e.g., staff turnover and absenteeism, product defect rates, sales growth). In this paper, we review the existing evaluations of other private...
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Martha Lagace
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept the concept when you are talking about companies that make physical products. When the MacBook...
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- 08 Sep 2010
- First Look
First Look: September 8, 2010
http://papers.nber.org/papers/w16254 Does Ethnicity Pay Authors:Yasheng Huang, Li Jin, and Yi Qian Abstract One of the most important and one of the most heavily studied ethnic networks in the world is overseas Chinese. However, almost...
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Sean Silverthorne
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
likely to be much lower. How many consumers will pay a dollar for song number thirteen? Clearly, there is a profit-enhancing role for some type of bundling even with digital distribution. For example, consumers might be willing to View Details
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
At the beginning of the year, corporate skullduggery seemed limited to one or two egregious examples. A couple of bad apples won't spoil the whole bunch, we said to ourselves. But in the past several months, rottenness may have achieved a...
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by Harvard Management Update
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
rate is relatively higher, leading to lower economic growth. Our findings have implications for policy setters. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=52971 Rethinking Measurement of Pay Disparity and Its...
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Sean Silverthorne
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
billion mobile smart phones, and the advent of Apple’s Healthkit, also deployed in the new Apple Watch, promised to stimulate broader use and more innovation. Many of these products, sometimes faddish in nature, appealed to a younger...
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- 18 Oct 2016
- First Look
October 18, 2016
new ones. The authors contend that by understanding what causes customers to "hire" a product or service, any business can improve its innovation track record, creating products that customers not only want to hire, but that they'll View Details
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Sean Silverthorne