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- All HBS Web (323)
- Faculty Publications (41)
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Propose an Independent Project - MBA
a faculty member and receive academic credit for their final deliverable(s). Organizations benefit from the work performed, as well as from the opportunity to engage with students who might be a fit for your organization. Propose an...
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- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
hold practical implications for managers struggling with low engagement and inefficiency amid a lack of face time and continued pandemic stress. “One of the big insights from our work has been that, just because you went to the meeting...
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by Kristen Senz
- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
feel malicious envy, they engage in counterproductive work to harm other people,” Brooks says. “They tend to undermine others and try to slow them down.” Revealing failures won’t tarnish your image The HBS team set out to test for levels...
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by Dina Gerdeman
- 22 Nov 2016
- First Look
November 22, 2016
employer that presents itself as valuing diversity, minority job applicants engage in relatively little résumé whitening and thus submit more racially transparent résumés. Yet our audit study of how employers respond to whitened and...
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Sean Silverthorne
- 20 Apr 2011
- Research & Ideas
Blind Spots: We’re Not as Ethical as We Think
you will be influenced by self-interested motives and admit defeat to the "want" self. Rather, it's to arm you with accurate information about your most likely response so that you can engage in proactive strategies to reduce...
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by Sean Silverthorne
- Web
Winners & Success Stories - New Venture Competition
revenue, reduce costs, and streamline operations. Evertrue Brent Grinna, Arjun Ohri EverTrue, LLC (“EverTrue”) develops mobile software that allows college and university alumni to better connect with their alma mater and one another. EverTrue’s solutions enable View Details
- Web
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting
college graduation. In consulting, Leahy had her first exposure to the retail industry, working primarily with clients in the retail banking and consumer sector. “I received really great training in management consulting around working...
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- Web
Corporate Training Programs | HBS Online
Testimonials Why us Company More Info Client Testimonials Intuit Play Intuit testimonial video Employees from Intuit share their experiences in taking an HBS Online course and the impact the course had on their strategic thinking...
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- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
must be more profound and open-ended, with an intent not only to discover how your customers engage with your products or services but also to understand some of the broader parameters of the constraints they are facing in their own...
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- 23 Feb 2010
- First Look
First Look: Feb. 23
he has substantial internal management responsibilities as well. The case raises questions about whether he will be able to retain these internal management responsibilities when he takes over a much larger and more complex global client...
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Martha Lagace
- 01 Mar 2024
- News
Action Plan: Wild at Heart
At first glance, Heather Evans (MBA 1983) might not seem the likeliest candidate for a career in ecological landscaping. A former chief marketing officer and “true urbanist” (“to the extent I used to hate visiting people in the country!”), Evans spent most of her life...
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- 30 Jul 2018
- Research & Ideas
Why Ethical People Become Unethical Negotiators
quirky with Madoff, but [they] didn’t bother to find out what was going on,” Bazerman says. “If we’re busy and life is good and we’re making money ourselves, we act like we don’t notice something is wrong—but at the same time we’re exposing our View Details
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by Dina Gerdeman
- Web
Case Studies - Social Impact Collaboratory
school teachers (CalSTRS) was mandated by his board to “prioritize engagement with makers and retailers of firearms in California” following a series of gun-related tragedies in schools. While CalSTRS had a long history of View Details
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
something in return for your concession, try to explicitly—but diplomatically—demand reciprocity. For example, consider the following negotiation between an IT services firm and a client. The client suggests that the IT firm's cost...
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by Deepak Malhotra
- 07 Feb 2012
- First Look
First Look: February 7
field study of 78 audit and consulting teams from two global professional firms, revealing an irony of team life: even though motivated to perform well on a high-stakes project, pressured teams are more likely to engage in...
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Sean Silverthorne
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
performed remotely without harming the organization, he tacitly agreed with CNBC pundits recently who jokingly labeled his views as a “back-to-work” strategy, especially for jobs influencing client relations in any way. In another...
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by James Heskett
- Web
Career Re-Entry & Flexible Work - Alumni
“returnship” programs Search online, or tap your networking community, for more formal programs or coaching engagements that can reinforce your search with outside support and help. There are many reasons alumni seek flexible or project...
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- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
the organization various types of decisions are being made and whether those particular points are still the most efficient. Keith Leslie, a partner at McKinsey and Company's London office, says his firm recently advised one client to...
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by Peter Jacobs
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
Moreover, moral and ethical considerations may decisively influence how the law is applied. As a result, purely technical legal advice is often inadequate. CEOs should be looking for lawyers with wisdom and the courage to push back if they believe the View Details
- 01 Feb 2022
- Book
Innovation Isn’t Just for Startups: How Big Companies Can Succeed
really gets accentuated when you need the cash and the resources to go to scale. It requires explorers like Carol Kovac to respect the tension in the organization and to manage from the outside in. As soon as the clients say, ‘I love this...
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by Lane Lambert