Filter Results
:
(172)
Show Results For
- All HBS Web (332)
- Faculty Publications (41)
Show Results For
- All HBS Web (332)
- Faculty Publications (41)
Sort by
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
your agent may not be enough. For example, top executive pay attorney Joe Bachelder once took his client aside after the first negotiating session. The board had selected his client to be its next CEO and...
View Details
Keywords:
by Martha Lagace
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
encouragement but also practical help in solving problems. Why do employees' perceptions of a leader's support or lack thereof make a difference in their creativity? A: We found that employees' perceptions of team leader support were more positive when the leader View Details
Keywords:
by Martha Lagace
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
convicted Enron executives—he concluded that their crimes were seldom calculated, but rather inspired by gut feelings and a striking absence of empathy for the clients who lost their money. Soltes talked to HBS Working Knowledge about the...
View Details
Keywords:
by Lane Lambert
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
of our clients who saw how we managed to overcome the crisis.” —Antonio Madero, Founder, Chairman and CEO of Sanluis Corporation (a leading Mexico-based automotive parts maker) Silverthorne: Was this focus on reputation development pushed...
View Details
Keywords:
by Sean Silverthorne
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
of the many actions a CEO could take during the course of a day—attending meetings, reviewing a marketing campaign, schmoozing clients on the golf course. So Sadun and her colleagues instead divided up activities with a much simpler...
View Details
Keywords:
by Michael Blanding
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
Specialized Knowledge As A Public Good; Renunciation Of Profit Maximization To be able to set and enforce standards of admission to a profession, determine how professional work is to be done, engage in self-regulation rather than be...
View Details
- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
Investors rely on corporate auditors to keep impartial watch on the accounting practices of the companies they invest in. Historically, investors have not been shy about launching litigation when they believed auditors did not do enough to stop their View Details
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
problems for colleagues. They are demanding to the point of being abusive, they make promises to clients that their colleagues cannot meet, they take too much credit for success, and they generally are unable to adhere to commonly shared...
View Details
Keywords:
by James Heskett
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
productivity and only creates cynicism. "The evidence is clear that individuals who are highly engaged make more money for their organizations," he says. "My only hope is that professionals [will no longer] waste so much...
View Details
Keywords:
by Kim Girard
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
last December, believes that "the real opportunity for the marketing industry lies in developing transactional-based models that enable consumer and client to work together more closely." HBS professor John A. Deighton agrees,...
View Details
Keywords:
by Susan Young
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
the folly of not adhering strictly to the company's core beliefs.2 Similarly, we have observed failed consulting relationships in our field research in which the consultants simply blamed the failure on the client, concluding that the View Details
Keywords:
by Amy Edmondson & Mark D. Cannon
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
decisions more quickly and reliably. Case 3: Preempt the threats Brazil Energy Biomass is an energy producer, generating steam from biomass and selling the energy to industrial clients in take-or-pay contracts. The company has two plants...
View Details
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
firm annually surveys thousands of its clients about their respective issues. Serafeim focused on survey answers from 2009 through 2011, during which some 10 percent of respondents (about 500 respondents) anonymously reported that their...
View Details
Keywords:
by Carmen Nobel
- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
Ramanna, noting that in the case of accounting standards, the knowledge is so esoteric that it only resides in a few individuals, who are most likely embedded in corporations. "If you happen to engage in a political process that...
View Details
Keywords:
by Michael Blanding
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
practices NSM, they are able to build affective engagement with their employees in creating a learning environment where each employee feels respected and fulfilled in an environment of trust.'' Kim Forbes observed, "This ties in...
View Details
Keywords:
by James Heskett
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
understanding of what pleases others. They need to understand how to engage the senses and elicit delight. “People do not need more stuff, but they do need pleasure, and aesthetics is a powerful way to deliver it,” Brown says. For the...
View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
Pandemic Worries: Uncertainty, Employees, and Kids Cut Payroll Costs with Transparency, Fairness, and Compassion Good Leadership Is an Act of Kindness Keep Your Weary Workers Engaged and Motivated The COVID Two-Step for Leaders: Protect...
View Details
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
consequences of correcting these erroneous beliefs. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=53126 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government By:...
View Details
Keywords:
Sean Silverthorne
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
created by customers and clients and their increasing expectations that we be available day and night. Even more can be laid at the feet of leadership. But ultimately the primary culprit is us. That's my sense of the comments concerning...
View Details
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
about the possibility of such hard-charging professionals turning off. "It has to be this way," explained one consultant, echoing many of his colleagues. "It is the nature of the work. Clients pay huge sums of money and...
View Details
Keywords:
by Leslie A. Perlow