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All HBS Web
(272)
- People (1)
- News (82)
- Research (126)
- Events (1)
- Multimedia (1)
- Faculty Publications (32)
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- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is tested in a live environment....
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- 02 Jun 2011
- Research & Ideas
Signing at the Top: The Key to Preventing Tax Fraud?
cheat based on our lab and field studies; we thought it was now time to examine how to prevent people from cheating." The key, according to the researchers, lies in increasing ethical salience: inducing people to pay greater attention to...
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- 26 Jan 2021
- Research & Ideas
A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time
A novel approach to repaying debt could help consumers free themselves from crushing credit card balances faster, according to new research. Rather than asking borrowers to make payments toward their total balances, Harvard Business School Professor Michael I. Norton...
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- 18 Mar 2008
- First Look
First Look: March 18, 2008
WOM that is most effective at driving sales is created by less loyal customers, not loyals, and occurs between acquaintances (not friends). We find support for this in the field test as well as in a lab...
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Martha Lagace
- 10 May 2004
- Research & Ideas
Rethink the Value of Joint Ventures
but also as a lab for many basic questions in finance. For example, multinationals must design repatriation policies for their subsidiaries around the world. Their incentives in doing so bear a striking resemblance to how firms design...
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by Cynthia Churchwell
- 07 Sep 2011
- First Look
First Look: Sept. 7
Abstract Using a sample of U.S. financial institutions, we exploit recent mandatory disclosures of financial instruments designated as fair value level 1, 2, and 3 to test whether greater information risk in financial instrument fair...
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Sean Silverthorne
- 20 Nov 2006
- Research & Ideas
Open Source Science: A New Model for Innovation
incentives for them to work on a solution. And when I was thinking systematically about where else I could look, I discovered a company, InnoCentive.com, that took problems in R&D labs and broadcast them to outsiders. So the study was...
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by Martha Lagace
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
we theorize and then test that under conditions of increased workload, individuals may choose to complete easier tasks in order to manage their workload. We label this behavior Task Completion Bias (TCB). Using two years of data from a...
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Sean Silverthorne
- 26 Sep 2005
- Research & Ideas
What Perceived Power Brings to Negotiations
research had not, it's not our idea, it is Emerson's original idea. Q: I thought that the methodology that you used was interesting. We wondered why you chose a job interview negotiation to test the hypotheses. A: We have found in lots of...
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by Mallory Stark
- 04 Feb 2014
- First Look
First Look: February 4
necessary for eliciting effort from those affecting the quality of interdependent teamwork. We consider the role of incentives versus social processes in catalyzing collaboration. We test our hypotheses using a unique data set of 260...
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Sean Silverthlorne
- 18 Nov 2014
- First Look
First Look: November 18
innovative drug candidates for testing in patients. Project teams consisted of Pfizer scientists and academics working side-by-side to reduce the time needed to bring a therapeutic drug from the lab to a...
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Sean Silverthorne
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
allow testing for and predicting firm-specific coefficients, thereby distinguishing between effects that have a significant mean versus significant variance. RCMs may also be used to explore the sources of firm heterogeneous effects. We...
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Dina Gerdeman
- 12 Sep 2006
- First Look
First Look: September 12, 2006
self-assembled battery to market. However, additional IP for a new cathode material, which presented an intermediate market opportunity, had also been licensed from Chiang's lab at MIT. The new material had advantages over the incumbent...
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Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
Nestlé's flagship product in India—Maggi Noodles—citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to...
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Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
analyze the data using nonparametric tests and regression analysis. Findings—The mean number of business segments per firm varies significantly by country. Notably, there is no evidence in our sample that emerging-market companies are...
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Martha Lagace
- 17 Nov 2003
- Research & Ideas
The Business Case for Diabetes Disease Management
the latest test results. A third approach—less common—is to create a coordinated "virtual team" around the patient, by sharing lab data, insurance claims data, and pharmacy data in an attempt to...
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- 21 Sep 2011
- Research & Ideas
Gender and Competition: What Companies Need to Know
2011, using cooperative and competitive scenarios in which participants performed both a verbal and a math test at Harvard Business School's Computer Lab for Experimental Research. Each participant was given...
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by Kim Girard
- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
In the early 1950s, two scientists at McGill University inadvertently discovered an area of the rodent brain dubbed "the pleasure center," located deep in the nucleus accumbens. When a group of lab rats had the opportunity to...
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- 11 Mar 2014
- First Look
First Look: March 11
of historical change. Sadly, the field of entrepreneurship as it has evolved in recent decades has become narrow and is often confined to little more than econometric testing of large datasets concerning high tech entrepreneurs in the...
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Sean Silverthorne
- 05 Sep 2012
- First Look
First Look: September 5
all its emphasis on data and number crunching, conventional strategic planning is not actually scientific. It lacks the hypothesis generation and testing that's at the heart of the scientific method. To produce novel and successful...
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Sean Silverthorne