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-
All HBS Web
(4,805)
- People (9)
- News (724)
- Research (3,240)
- Events (8)
- Multimedia (9)
- Faculty Publications (1,999)
- September 1988 (Revised September 1994)
- Background Note
Note on Process Analysis (Abridged)
By: Roy D. Shapiro
Provides an introductory note to production processes and the use of flow diagrams.
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Keywords:
Management Analysis, Tools, and Techniques;
Management Practices and Processes;
Production
Shapiro, Roy D. "Note on Process Analysis (Abridged)." Harvard Business School Background Note 689-032, September 1988. (Revised September 1994.)
- September 1974 (Revised July 1979)
- Background Note
A Note on Process Analysis
By: Paul W. Marshall
Provides an introductory note to production processes and the use of flow diagram.
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Marshall, Paul W. "A Note on Process Analysis." Harvard Business School Background Note 675-038, September 1974. (Revised July 1979.)
- November 1992 (Revised January 2002)
- Case
Process Control at Polaroid (A)
By: H. Kent Bowen and Steven C. Wheelwright
Describes the initial efforts at a film production plant to shift from a traditional QC inspection mentality to a worker-based process control mentality. Students can prepare SPC charts, propose actions needed, and combine steps into an overall action plan.
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Keywords:
Management Systems;
Operations;
Quality;
Factories, Labs, and Plants;
Business Processes;
Change Management;
Consumer Products Industry;
Manufacturing Industry
Bowen, H. Kent, and Steven C. Wheelwright. "Process Control at Polaroid (A)." Harvard Business School Case 693-047, November 1992. (Revised January 2002.)
- May 2003
- Module Note
Product Development Process Design and Improvement
By: Stefan H. Thomke
Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product...
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- May 2003
- Article
Managing the Sources of Uncertainty: Matching Process and Context in Software Development
By: Alan MacCormack and Roberto Verganti
Keywords:
Management;
Risk and Uncertainty;
Applications and Software;
Research and Development;
Technology Industry
MacCormack, Alan, and Roberto Verganti. "Managing the Sources of Uncertainty: Matching Process and Context in Software Development." Journal of Product Innovation Management 20 (May 2003): 217–232.
- 2007
- Chapter
Process Management, Technological Innovation, and Organizational Adaptation
By: Mary Benner and M. Tushman
The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These...
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- 2002
- Casebook
General Management: Processes and Action: Text and Cases
By: David A. Garvin
Keywords:
General Management;
Learning Organizations;
Implementation;
Management;
Cases;
Strategic Planning;
Decision Making;
Change Management;
Leadership Style;
Organizational Culture
Garvin, David A. General Management: Processes and Action: Text and Cases. Boston: McGraw-Hill, 2002.
- April 1993 (Revised June 1993)
- Background Note
Business Process Reengineering: IT-Enabled Radical Change
Provides a conceptual framework for understanding business process redesign and change management.
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Stoddard, Donna B., and Sirkka Jarvenpaa. "Business Process Reengineering: IT-Enabled Radical Change." Harvard Business School Background Note 193-151, April 1993. (Revised June 1993.)
- November 2004 (Revised November 2005)
- Background Note
Introduction to the Internal Control Process
By: David F. Hawkins
An introduction to the internal control process from a managerial perspective.
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Hawkins, David F. "Introduction to the Internal Control Process." Harvard Business School Background Note 105-040, November 2004. (Revised November 2005.)
- 05 Aug 2002
- Research & Ideas
Understanding the Process of Innovation
Idea Group's four-phase process of innovation: the generation of ideas and the winnowing of the ideas down to a manageable few. There's usually some process by which a...
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Keywords:
by Loren Gray
- August 1976 (Revised December 1986)
- Background Note
Note on Process Observation
By: John J. Gabarro
Explains some of the dynamics of what actually happens in an effective or ineffective group. Also mentioned are a number of interventions which can be taken on by any group member to help change an ineffective group to one which operates more effectively.
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Keywords:
Management Practices and Processes
Gabarro, John J. "Note on Process Observation." Harvard Business School Background Note 477-029, August 1976. (Revised December 1986.)
- 2017
- Working Paper
Management as a Technology?
By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
Are some management practices akin to a technology that can explain firm and national productivity, or do they simply reflect contingent management styles? We collect data on core management practices from over 11,000 firms in 34 countries. We find large cross-country...
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Keywords:
Management Practices;
Productivity;
Competition;
Management Practices and Processes;
Performance Productivity
Bloom, Nicholas, Raffaella Sadun, and John Van Reenen. "Management as a Technology?" Harvard Business School Working Paper, No. 16-133, June 2016. (Revised October 2017.)
- 2007
- Case
Continuous Process Improvement at Deere & Company
By: Vijay Govindarajan and Chris Trimble
After decades of tense relationships with the United Auto Workers, Deere & Company broke through with a landmark agreement that built an expectation of continuous improvement into the compensation plan. The company then built a set of management forums and processes to...
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Keywords:
Strategy;
Machinery and Machining;
Agreements and Arrangements;
Management Practices and Processes;
Labor Unions;
Compensation and Benefits;
Auto Industry;
Agriculture and Agribusiness Industry
Govindarajan, Vijay, and Chris Trimble. "Continuous Process Improvement at Deere & Company." 2007. (Case No. 2-0024.)
- October 2005
- Article
Strategic Management as Organizational Learning: Developing Fit and Alignment through a Disciplined Process
By: Michael Beer, Sven C. Voelpel, Marius Leibold and Eden B. Tekie
Beer, Michael, Sven C. Voelpel, Marius Leibold, and Eden B. Tekie. "Strategic Management as Organizational Learning: Developing Fit and Alignment through a Disciplined Process." Long Range Planning 38, no. 5 (October 2005).
- 2005
- Working Paper
Strategic Management As Organizational Learning: Developing Fit and Alignment Through a Disciplined Process
By: Michael Beer, Sven C. Voelpel, Marius Leibold and Eden B. Tekie
- October 1994 (Revised March 1998)
- Background Note
Selling as a Systematic Process
Describes a systematic approach to selling. The author, a former IBM salesman, believes that selling requires progressing through a series of stages, which culminate in "getting the order." Describes several techniques useful in managing this progression.
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Bhide, Amar, and Michael Alter. "Selling as a Systematic Process." Harvard Business School Background Note 395-091, October 1994. (Revised March 1998.)
- Web
2.4 Disciplinary Process - MBA
2.4 Disciplinary Process Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 2. Integrity & Standards of Conduct 2.1 Academic Standards of Conduct 2.2 Recruiting Standards of Conduct 2.3 Community Standards of Conduct...
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- September 2006
- Tutorial
Internal Control Process - Online Tutorial
By: David F. Hawkins
Introduces the Internal Control Process by detailing its five components: 1) the internal control environment, 2) risk assessment, 3) internal control activities, 4) information and communications, and 5) monitoring. Includes multiple review exercises throughout the...
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- October 2001
- Background Note
A Note on Team Process
By: Linda A. Hill and Maria Farkas
When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often...
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Keywords:
Competency and Skills;
Decision Making;
Management;
Business Processes;
Performance Effectiveness;
Performance Efficiency;
Groups and Teams;
Conflict and Resolution
Hill, Linda A., and Maria Farkas. "A Note on Team Process." Harvard Business School Background Note 402-032, October 2001.