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- All HBS Web (1,152)
- Faculty Publications (341)
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- 08 May 2012
- First Look
First Look: May 8
integrating all the company's sustainability processes and indicators. In fall 2011, the company's leadership considered the following strategic questions: To what extent should COSCO refer to international and domestic sustainability...
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Carmen Nobel
- 29 Sep 2009
- First Look
First Look: September 29
retention rates over one-, two-, and three-year horizons. The documented relationship between the use of online banking and customer retention remains positive even after controlling for self-selection into the online channel. We also...
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Martha Lagace
- 07 Oct 2008
- First Look
First Look: October 7, 2008
in our data set by non-negotiation organizational research reveals that more open systems assumptions increase the likelihood that a negotiation article will be cited in organizational studies, after controlling for other, previously...
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Martha Lagace
- 22 Apr 2002
- Lessons from the Classroom
Entrepreneurship: It Can Be Taught
people who start companies have to do. Many of our students are confronted for the first time with some very realistic problems. We then move on to managing relationships. Since an entrepreneur really doesn't own everything but tries to coordinate and View Details
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by Staff
- 31 Mar 2009
- First Look
First Look: March 31, 2009
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309090 Lan Airlines in 2008: Connecting the World to Latin America Harvard Business School Case 709-410 Lan Airlines operates three distinct models: low-cost for domestic short-haul flights, full-service...
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Martha Lagace
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
which a time-stamped sensor is embedded. We randomize distribution of these soap dispensers as well as provision of monitoring (feedback reports) or monitoring and incentives for daily handwashing. Relative to a control arm in which...
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by Sean Silverthorne
- 02 Sep 2014
- First Look
First Look: September 2
franca, or shared language, or in a local language-does not guarantee high performance. Recruiters may favor fluency over other capabilities. They may rely on external hires with language skills rather than grooming internal candidates...
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Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
discussed in terms of strategic and non-strategic linguistic cues. Working PapersFinding the God Particle of the Sustainability Business Case: Greener Pastures for Shareholder Value Authors:Bertoneche, Marc L., and Cornis Van der Lugt Abstract The start of the 2000s...
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Sean Silverthorne
- 29 Nov 2004
- Research & Ideas
Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors
visual and econometric evidence now backs it up. But it moves the question from how to develop your isolated internal R&D function to how to manage a collection of transient professionals who are constantly communicating and moving....
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- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
Cash Register Company and was under indictment for criminal violations of the Sherman Antitrust Act. There was more than one raised eyebrow when he took over at C-T-R. Undaunted, Watson set about to build the company—which he re-named View Details
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by Richard S. Tedlow
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
advantage. Lagace: What advice do you have for conventional firms looking to explore platforms? Yoffie: There are three potential strategies. You can belong to an existing platform, buy a platform if time to market is critical, or build one if you want to View Details
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by Martha Lagace
- 01 Apr 2008
- First Look
First Look: April 1, 2008
behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when shopping without a coupon. View Details
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Martha Lagace
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
when the meal is over. Careful design of the bar area helps control all that. "As for my students," Upton concludes, "they really get a kick out of the fact that, at a Benihana restaurant, the parts arrive, they lubricate...
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by Garry Emmons
- 07 Apr 2009
- First Look
First Look: April 7, 2009
financing institutions, the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). We find that developing countries serving on the Board of...
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Martha Lagace
- 05 Sep 2012
- First Look
First Look: September 5
manufacturer. Soon after the company completes its revenue projections and bonus targets for the upcoming year, Linden shares some good news with his leadership team, the Global Executive Committee (GEC): an internal R&D effort to...
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Sean Silverthorne
- 17 Oct 2006
- First Look
First Look: October 17, 2006
across their internal corporate departments lead their facilities to prioritize different institutional pressures and thus adopt different management practices. Specifically, we argue that external constituents who interact with...
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Sean Silverthorne
- 10 Apr 2012
- First Look
First Look: April 10
widely, and research shows that it's often tough to increase profits by investing abroad. A new study of the grocery retail industry reveals that with a few exceptions globalization's benefits have not accrued to retailers. Local retailers dominate most countries, and...
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Carmen Nobel