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All HBS Web
(1,802)
- People (4)
- News (386)
- Research (999)
- Multimedia (6)
- Faculty Publications (402)
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
allocation. Investors who care about the volatility of their portfolio should factor in their decisions the time horizon of the corporation. That generates a need for more data that help investors separate companies that are...
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- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
magazine’s pages. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=53458 November–December 2017 Harvard Business Review The IT Transformation Health Care Needs By: Sahni, Nikhil R., Robert S....
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Carmen Nobel
- 01 Nov 2016
- First Look
First Look - November 1, 2016
rather than creating the best content. Success comes not from making the "best" content, but from recognizing how content facilitates user connections; it comes not from protecting the value of content at all costs, but from...
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Sean Silverthorne
- Web
African American Student Union Spotlight on Social Enterprise - MBA
Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to...
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- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
should be pruned altogether? Where do you add the most value to collective goals that you care about, whether that is through performing specialized individual tasks, managing projects, inspiring people...
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by Dina Gerdeman
- 11 May 2022
- Blog Post
MoMBAs: The Inspiring Student Mothers of HBS
This Mother’s Day, we celebrated progress and possibility on the HBS campus! HBS first accepted women into the MBA Program in 1963. Fast forward six decades and now classrooms are 44% female and most sections have 1-2 mothers. Across the RC (first-year) and EC...
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- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
people don't know what to expect—I think for CEOs to come out and say, 'We are going to give up our pay,' it's a signal that they are sharing the pain." TJX Companies announced its CEO and chair would have their base salaries reduced for...
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by Boris Groysberg and Sarah Abbott
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
Accordingly, this review provides a framework for optimizing efficiency in the cardiac cath lab. The authors outline a management method based on the Nadler-Tushman Congruence Model, a commonly used business tool by which a company can...
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Dina Gerdeman
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
future at the same time. It is like changing the engine of a plane while it is flying. Based on almost ten years of research, this book provides a framework for companies to reimagine their business. Using rich case studies and rigorous...
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Dina Gerdeman
- Web
Becoming an Entrepreneur - Alumni
guide posts along the entrepreneurship trail – or even few trails to follow. There are, however, process steps that can help would-be entrepreneurs create their own map for the terrain ahead. By taking the following steps, you can blaze your own trail, View Details
- January–February 2024
- Article
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients...
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Health Care and Treatment;
Customer Satisfaction;
Outcome or Result;
Performance Improvement
Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
- Web
Drug & Alcohol Policy | About
Employee Assistance Program (EAP). The Harvard University Police Department brochure Playing It Safe contains helpful information as well. Additionally, any member of the University may make use of the Health Services on an emergency...
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- Web
ICIC - Institute For Strategy And Competitiveness
Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network...
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- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
know we are invested in them and care deeply about them. I’ve seen it over the years. When I am teaching executives, among whom may be 60-year-olds, and I ask them, “Write down the name or names of individuals in your career who you knew...
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- 11 Mar 2024
- News
In Harmony
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, my name is Julia Hanna; I’m an associate editor at the HBS Alumni Bulletin. Last November I flew to Seoul, South Korea to interview Michael Kim (MBA 1990) of MBK Partners. Often referred to as one of...
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- Web
Bringing Music to the HBS Classroom: My Journey as a Nontraditional Student in the Summer Venture in Management Program - MBA
Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to...
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- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
a high-stakes job, and as success boosts her confidence, her husband becomes more abusive. After they return to America, she escapes with their two toddlers. Three years later, a single parent with a serious health emergency, she earns an...
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- 11 Sep 2019
- Research & Ideas
Germany May Have the Answer for Reducing Drug Prices
market—they must demonstrate to an independent panel from the Institute for Quality and Efficiency in Health Care (IQWiG) that a new product works better than existing options for an identifiable group of...
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- 14 Sep 2023
- Blog Post
MBAs Accelerate Their Social Enterprise Ventures
long-term goal of expanding to encompass a comprehensive range of financial solutions. Sophy Wang: MOONWISE is a venture that aims to increase menstrual health literacy in China through digital media and online education. A lack of proper...
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- 21 Feb 2023
- Research & Ideas
Are Your Employees Passing Up Incentives? Try Promoting the Programs More
tested their idea through a 2015 field experiment that involved 2,500 participants in a walking program offered by the Evidation health tracking platform. The program paid the walkers small amounts of money View Details
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by Scott Van Voorhis