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Deal Books | Baker Library | Bloomberg Center | Harvard Business School
Skip to Main Content Lehman Brothers Collection Resources Baker Library Collections Corporate Reports Collection R. G. Dun & Co. Credit Reports HBS Cases Baker Old Class Collection Related Archival Collections Bibliography Site Credits...
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Entrepreneurship Toolkit | Baker Library | Bloomberg Center | Harvard Business School
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Biotechnology | Baker Library | Bloomberg Center | Harvard Business School
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Digital Resources | Baker Library | Bloomberg Center | Harvard Business School
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Responsible-Investor.com | Baker Library | Bloomberg Center | Harvard Business School
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Capital Changes | Baker Library | Bloomberg Center | Harvard Business School
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India | Baker Library | Bloomberg Center | Harvard Business School
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Bibliography | Baker Library | Bloomberg Center | Harvard Business School
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Emerging Markets | Baker Library | Bloomberg Center | Harvard Business School
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Social Enterprise | Baker Library | Bloomberg Center | Harvard Business School
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Mergent Intellect | Baker Library | Bloomberg Center | Harvard Business School
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Refinitiv ESG | Baker Library | Bloomberg Center | Harvard Business School
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LSEG Workspace | Baker Library | Bloomberg Center | Harvard Business School
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Collecting Areas | Baker Library | Bloomberg Center | Harvard Business School
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Morningstar Direct | Baker Library | Bloomberg Center | Harvard Business School
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Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School
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Financial Markets | Baker Library | Bloomberg Center | Harvard Business School
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Investment Banking | Baker Library | Bloomberg Center | Harvard Business School
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MSCI GMI Ratings | Baker Library | Bloomberg Center | Harvard Business School
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- April 2011 (Revised July 2014)
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Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication
By: Boris Groysberg and Michael Slind
Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee...
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Keywords:
Communication Strategy;
Interpersonal Communication;
Employee Relationship Management;
Innovation and Management;
Leading Change;
Management Practices and Processes;
Organizational Change and Adaptation;
Organizational Culture;
Corporate Strategy;
India
Groysberg, Boris, and Michael Slind. "Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication." Harvard Business School Case 411-077, April 2011. (Revised July 2014.)