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- All HBS Web (160)
- Faculty Publications (70)
- Web
Benefits & Compensation - Research Associates
to movies, plays, sporting events, and cultural activities in the New England area at large. “The life benefits and intangible rewards of being at an institution like Harvard are huge—you can't put a dollar amount on having access to so...
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- 09 Dec 2002
- Research & Ideas
UnileverA Case Study
to portfolio investment), yet these are by no means straightforward concepts. A great deal of the theory of multinationals relates to the benefits—or otherwise—of controlling transactions within a firm rather than using market arrangements. In turn, transaction-cost...
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- 01 Dec 2014
- Working Paper Summaries
Financing Innovation
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by William R. Kerr & Ramana Nanda
- 02 Jun 2022
- Research & Ideas
Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'
say, “Okay, let’s look at comp.” And you’d say, “Oh, I pay really competitive salaries and benefits.” Then I’d say, “No, let’s look at the real comp.” Real comp is the tangibles plus the intangibles in a job, and the number-one View Details
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by Dan Morrell
- 01 Dec 2023
- News
The Exchange: Help Wanted
get people who have these intangible social skills. We define them as empathy and persuasion; those are objectively very di cult to measure. That combination, of looking for something that is hard to measure, plus a process that is...
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- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
motivation—are: Acquire. Obtain scarce goods, including intangibles such as social status. Bond. Form connections with individuals and groups. Comprehend. Satisfy our curiosity and master the world around us. Defend. Protect against...
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by Boris Groysberg and Robin Abrahams
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
go further still, and teach that we have obligations to intangible legal entities like corporations. This aspect of business ethics can raise some practical difficulties. It is relatively easy and natural for a person to remember the...
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by Lane Lambert
- 02 Jul 2018
- Research & Ideas
Corporate Tax Cuts Don't Increase Middle Class Incomes
patents and valuable intangible assets to low-tax jurisdictions. Nobody benefits except capital owners because the companies are using it as a tax strategy, not as a springboard for building plants and hiring droves of workers. Rouen...
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by Roberta Holland
- Portrait Project
Srivatsa Krishna
day to day lives of people. We got unprecedented success, and became the home to one of Asia's fastest growing investment clusters, which is today globally lauded. But then that was just a first step. We have but one wild, precious life- where the value of the...
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- 15 Jun 2021
- News
Keeping Hourly Workers Focused on the Stock, Not the Clock
toward stakeholder awareness. “ESG got its start with fossil fuels, but now the more intangible aspects—the treatment of employees, contributions to the community, and so on—are becoming an increasing area of focus for investors,” Kramer...
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- 02 Apr 2001
- Research & Ideas
Not All M&As Are Alike—and That Matters
resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See...
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by Joseph L. Bower
- 02 Feb 2004
- Research & Ideas
Mapping Your Corporate Strategy
Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, and culture. The system...
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by Martha Lagace
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
economics of conducting business will likewise continue to improve—providing opportunities for businesses to expand the customer value proposition by providing more intangible information-based services. For example, the automobile value...
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by F. Warren McFarlan & Richard L. Nolan
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
improvements in performance.3 We created the Balanced Scorecard because financial measurements had become insufficient for contemporary organizations. Strategies for creating value had shifted from managing tangible assets to knowledge-based strategies that created and...
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by Robert S. Kaplan & David P. Norton
- Web
2022 Reunion Presentations - Alumni
the tools of accounting, and to develop rigorous methodologies for assessing areas—such as carbon emissions generated, decarbonization efforts, or commitment to social justice—that are too often seen as either intangible or immeasurable....
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- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
A host of organizations — among them Lucent Technologies, the Boeing Company, and Southwest Airlines — have recently begun to ponder such intangibles in an effort to attract and maintain a motivated, performance-boosting workforce. Books...
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by Marguerite Rigoglioso
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
on intangible capabilities, such as the ability to assess the value of the knowledge and skills that are already present within the firm and in some instances within its broader ecosystem; to rapidly understand how to redeploy them in new...
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- 25 Feb 2008
- Sharpening Your Skills
Sharpening Your Skills: Starting a Business
and know who! How Can A Resource-challenged Start-up Grow? How Can Start-Ups Grow? For new ventures a lack of resources makes growth difficult to come by—just ask those nine out of ten fledgling firms that fail. Professor Mukti Khaire says the key may be in acquiring...
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- 07 Mar 2007
- Research & Ideas
How Do You Value a “Free” Customer?
about this area. I am currently working on understanding and modeling complex network structures such as those of MySpace. Here the issue that we are grappling with is the tangible and intangible value of customers. In other words,...
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- 18 Sep 2017
- Blog Post
Recruiting HBS MBA Students in 2017-2018
with your organization. Intangibles over more traditional job benefits – Today’s students care more about flexibility, optionality and control than previous classes did. Highlight where your organization enables them to get the work done...
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