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- Faculty Publications (50)
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- All HBS Web (213)
- Faculty Publications (50)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
Reorganize for Resilience: Putting Customers at the Center of Your Business (Harvard Business Press). Gulati, whose research explores leadership and strategic challenges for building high growth organizations in turbulent markets, is the...
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- 31 Jul 2023
- News
Striving for Imperfection
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,...
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- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
strategies, leading them to overinvest in the near term," says Baxter. Senior management can provide valuable top-down guidance here by using three- to five-year strategic plans to define the boundaries...
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by Loren Gary
- 28 May 2013
- First Look
First Look: May 28
Publications 2006 Journal of Organization Design The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities By: Beer, Michael Abstract—Organizations...
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Sean Silverthorne
- Web
Past Issues - Alumni
are pushing the medical and business boundaries with fixes that range from the technical to the biological. Your Own Medicine Three years ago, Gene Williams (MBA 1987) helped two parents set up a drug company to save their son's life....
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- 16 Mar 2015
- Research & Ideas
Advice on Advice
In business, good advice is priceless. Managers who are anxious and confused when confronted with corporate challenges can find that a piece of sound advice from a colleague can instill a sense of calm and clarity that leads to more thoughtful and View Details
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by Dina Gerdeman
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
is that women’s thin representation at senior levels remains in place. We conclude by highlighting contributions to work-family, workplace inequality, and systems-psychodynamic theory. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=55807 forthcoming...
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Dina Gerdeman
- 20 Apr 2010
- First Look
First Look: April 20
fundamental challenges of science-based businesses: 1) managing and rewarding long-term risk, 2) integrating across technical disciplines, and 3) learning. Whereas these challenges were once managed inside the boundaries of corporate...
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Martha Lagace
- 14 May 2013
- First Look
First Look: May 14
and society at large. To do that, it has to increase shareholder value while at the same time improving the firm's performance on environmental, social, and governance (ESG) dimensions. This article outlines a process that can be used to execute a sustainable strategy...
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Sean Silverthorne
- 15 Mar 2011
- First Look
First Look: March 15
examine the organizational transformation of risk experts in two large U.K. banks, where we study the dynamics of the risk management function over a period of five years. Our findings indicate that the rising influence of a staff function on View Details
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Sean Silverthorne
- Web
Strategy Awards & Honors - Faculty & Research
Outstanding Educator Award for Excellence in MBA/Executive education from the Strategic Management Division of the Academy of Management. Rembrand M. Koning: Winner of the 2024 Wharton People Analytics White Paper Competition for “The...
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- 15 Feb 2011
- First Look
First Look: Feb. 15
consider supporting deposit insurance schemes and undertaking subsidised recapitalisations. Working PapersTrade Policy and Firm Boundaries Authors:Laura Alfaro, Paola Conconi, Harald Fadinger, and Andrew F. Newman Abstract We study how...
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Sean Silverthorne
- 02 Oct 2012
- First Look
First Look: October 2
Publications Corporate Social Responsibility and Access to Finance Authors: Beiting Cheng, Ioannis Ioannou, and George Serafeim Publication: Strategic Management Journal (forthcoming) Abstract In this paper, we investigate whether...
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Sean Silverthorne
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
the past. The economics of financial transactions have continually dropped from dollars to cents. New entrants have joined many industries and have focused on taking strategic advantage of IT's associated economics. Company View Details
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by F. Warren McFarlan & Richard L. Nolan
- Web
India | Baker Library | Bloomberg Center | Harvard Business School
VillageMap includes socio-demographic and economic Census data for 2001 at the Village level. PollMap includes parliamentary constituency boundaries and data relating to the past four national elections [1986-2004]. Optionally, an...
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- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the...
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Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
increases that would solve these problems are not expected in the near- or medium-term. The paper outlines first a number of directions for effecting improvement through marginal capacity increases and better management of demand and available capacity. It then...
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Sean Silverthorne
- Web
General Management Awards & Honors - Faculty & Research
Reimagining Capitalism: Business and the Big Problems with George Serafeim. Rebecca M. Henderson: Awarded the 2017 Viipuri Prize for outstanding research in the field of strategic management. The prize is awarded every two years by the...
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- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
or sculpture from the Tate collection, chosen based on the location, weather, and ambient noise surrounding the shaker. “Often there isn't a lot of strategic thinking behind their decision to be in social media” The provocative app is...
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- Web
2022 Reunion Presentations - Alumni
and the resulting “Munich Agreement” of 1938, are often considered among the greatest strategic and moral failures in history. Is this a fair characterization of what transpired in the lead-up to World War II? What could have been done...
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