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Show Results For
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All HBS Web
(1,839)
- People (3)
- News (507)
- Research (1,031)
- Events (9)
- Multimedia (14)
- Faculty Publications (579)
- October 2018
- Case
American Family Insurance and the Artificial Intelligence Opportunity
By: Rajiv Lal and Scott Johnson
Keywords:
Artificial Intelligence;
Machine Learning;
Automation;
Analytics;
American Family;
American Family Insurance;
Insurance;
Business Organization;
Transformation;
Talent and Talent Management;
Employee Relationship Management;
Innovation Strategy;
Job Cuts and Outsourcing;
Risk and Uncertainty;
Mobile and Wireless Technology;
Technology Adoption;
Internet and the Web;
Applications and Software;
Corporate Strategy;
AI and Machine Learning;
Digital Transformation;
Technology Industry;
Technology Industry;
Wisconsin
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
agglomeration economies, including capital-good market externality and technology diffusion, play a particularly important role in multinationals' economic geography. These findings remain robust when we use alternative measures of trade...
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Keywords:
Sean Silverthorne
- 01 Dec 2018
- News
Competencies and Credentials
pace of technological change, the emergence of a gig economy, and shifting global and labor markets. As faculty co-chairs of the Managing the Future of Work project, William Kerr and Joseph Fuller are leading efforts to prepare leaders...
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- 01 Sep 2017
- News
Is Private Equity Blockchain’s Killer App?
between agreement on the [private equity] fund, the commitment on the part of investors into the fund, and the closing—it gets measured literally in months, as opposed to days,” he says. There’s the signing and mailing paper contracts, untold emails, multiple...
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Dan Morrell
- April 2014
- Article
The Cost of High-Powered Incentives: Employee Gaming in Enterprise Software Sales
By: Ian Larkin
This paper investigates the pricing distortions that arise from the use of a common non-linear incentive scheme at a leading enterprise software vendor. The empirical results demonstrate that salespeople are adept at gaming the timing of deal closure to take advantage...
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Keywords:
Incentives;
Motivation;
Compensation;
Gaming;
Sales Force Management;
Motivation and Incentives;
Salesforce Management;
Software;
Compensation and Benefits;
Information Technology Industry
Larkin, Ian. "The Cost of High-Powered Incentives: Employee Gaming in Enterprise Software Sales." Journal of Labor Economics 32, no. 2 (April 2014): 199–227.
- 16 Jan 2020
- News
Hitting the High Notes
of Lynn Harrell, which includes a supporting cast of Yo-Yo Ma, Itzhak Perlman, John Williams, André Previn, and Anne-Sophie Mutter. Chicago Alumni Get Insight on Creating a Magnetic Culture Human Capital Management expert Kevin Sheridan...
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Margie Kelley
- 24 Feb 2022
- News
Why Becoming a Data-Driven Organization Is So Hard
- 22 Jul 2016
- News
Let’s Talk Dating
other cities. “I’m not saying that there is nobody who has ever hooked up on Tinder,” she said. “But there are a lot more human connections. People have dated, gotten married, formed a music band, moved to new cities and found friends...
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- 01 Jun 2011
- News
Downtime
stack (next to my bed): The Tell-Tale Brain: A Neuro-scientist’s Quest for What Makes Us Human by V.S. Ramachandran; The World Without Us by Alan Weisman; and Einstein’s Clocks, Poincaré’s Maps: Empires of Time by Peter Galison. Do you...
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- February 2008
- Supplement
EFI, Inc. (C)
By: David B. Godes and Lauren Barley
This is a follow-on case to EFI, Inc. (A) and (B). It reports on the sales force's response to the new plan and provides some data as to their performance in the quarters immediately following the implementation of the new plan.
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Keywords:
Motivation and Incentives;
Salesforce Management;
Compensation and Benefits;
Information Technology Industry
Godes, David B., and Lauren Barley. "EFI, Inc. (C)." Harvard Business School Supplement 508-046, February 2008.
- February 2008
- Supplement
EFI, Inc. (B)
By: David B. Godes and Lauren Barley
This is a follow-on case to EFI, Inc. (A). It reports on Dean Mills' decision to implement a new compensation approach that pays 25% of salespeople's bonus, based on their individual sales of software add-on products. He also recommends making public each salesperson's...
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Keywords:
Motivation and Incentives;
Salesforce Management;
Compensation and Benefits;
Information Technology Industry
Godes, David B., and Lauren Barley. "EFI, Inc. (B)." Harvard Business School Supplement 508-045, February 2008.
- 01 Dec 2013
- News
Curing Health Care
Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and...
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- Summer 2019
- Article
The Plight of the Graying Tech Worker
By: William R. Kerr
If you’re in tech and over 40, your experience is probably underappreciated. A global talent pool complicates matters.
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Keywords:
Employees;
Age;
Personal Development and Career;
Immigration;
Policy;
Technology Industry;
Technology Industry
Kerr, William R. "The Plight of the Graying Tech Worker." MIT Sloan Management Review 60, no. 4 (Summer 2019): 12–13.
- 26 Feb 2001
- Research & Ideas
Evolving for Success [Part One]
Internet, which of course is a relatively new phenomenon as technologies and as human history go, I started out assuming that I understood it, that I knew all about it. As the new economy, so-called, started...
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by Staff
- 24 Apr 2014
- News
Connecting past to present
back to the late 1300s. “We are guided by a very human mission: to help every person discover, preserve, and share their family history,” says Sullivan. “We work together across the globe to provide something truly priceless: authentic...
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- March 2022
- Article
From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?
By: Siobhan O'Mahony and Rebecca Karp
When platform leaders change the rules guiding who can access and control a platform, the strategies of those who create value from the platform can be upended. Little research examines how platform participants adapt their strategies when a platform leader changes the...
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Keywords:
Platform Governance;
Access;
Crowdsourcing;
Applications and Software;
Employees;
Leadership Style;
Cybersecurity;
Risk Management
O'Mahony, Siobhan, and Rebecca Karp. "From Proprietary to Collective Governance: How Do Platform Participation Strategies Evolve?" Strategic Management Journal 43, no. 3 (March 2022): 530–562.
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
in that country. And James Trantham commented that "I noticed while traveling and working in countries in both Eastern and Western Europe ... that this debate is everywhere." To what degree has technology changed all of this...
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Keywords:
by James Heskett
- Web
Podcast - Managing the Future of Work
their human assets logically, because they miss out on a lot of systems effects, things like cost of turnover. Josh, you touched on technology. And, of course, one of the shibboleths out there is that among many people, View Details
- 2023
- Working Paper
Personalized Game Design for Improved User Retention and Monetization in Freemium Games
By: Eva Ascarza, Oded Netzer and Julian Runge
One of the most crucial aspects and significant levers that gaming companies possess in designing
digital games is setting the level of difficulty, which essentially regulates the user’s ability to
progress within the game. This aspect is particularly significant in...
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Keywords:
Freemium;
Retention/churn;
Field Experiment;
Field Experiments;
Gaming;
Gaming Industry;
Mobile App;
Mobile App Industry;
Monetization;
Monetization Strategy;
Games, Gaming, and Gambling;
Mobile and Wireless Technology;
Customers;
Retention;
Product Design;
Strategy
Ascarza, Eva, Oded Netzer, and Julian Runge. "Personalized Game Design for Improved User Retention and Monetization in Freemium Games." Harvard Business School Working Paper, No. 21-062, November 2020. (Revised December 2023.)