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All HBS Web
(2,168)
- People (4)
- News (635)
- Research (1,126)
- Events (1)
- Multimedia (50)
- Faculty Publications (610)
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- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
purchase interest. Specifically, building on the psychology of disclosure and trust, we posit that cost transparency, insofar as it represents an act of sensitive disclosure, fosters trust. In turn, this heightened trust enhances...
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Dina Gerdeman
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
would reduce Shift’s labor per transaction and thereby improve the venture’s unit economics and its scalability, Shift might risk undermining users’ trust by handing off responsibility for critical tasks. Purchase this case:...
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by Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
record (EMR) data. Their expertise in analytics, access to demographic and location data, as well as large consumer bases, led Dulin to consider which players consumers would trust to integrate their healthcare data in the future and what...
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Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
participation, a result also consistent with household self-reports. Several experiments find an important role for trust in insurance participation. We find mixed evidence that subtle psychological manipulations affect purchase and no...
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Martha Lagace
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
the West will fail. To succeed, they need to build trust within the existing structures—and this book shows how it's done Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=53925 in press Proceedings of the National Academy...
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Dina Gerdeman
- 16 Dec 2014
- First Look
First Look: December 16
policies can be partially explained by respondents' low trust in government and a disconnect between concerns about social issues and the public policies meant to address them. Publisher's link:
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Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
Dishonest Self-Reports Authors:Lisa L. Shu, Nina Mazar, Francesca Gino, Dan Ariely, and Max H. Bazerman Abstract Many business and governmental interactions are based upon trust with the assumption that all actors generally comply with...
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Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
publicly traded real estate investment trust (REIT) to her fellow board members and company management. The case explores interpersonal communications, influencing one's peers, leadership style, and board dynamics. The case also...
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Sean Silverthorne
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
"Will we make something strong and good and wise out of all the destruction of the past two years?" Koehn is an authority on entrepreneurial leadership and history. Her previous books include Brand New: How Entrepreneurs Earned Consumers' View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
Unfortunately, then as now, the consequences are felt not just by the wrongdoers but by the honest men and women who do their best each day to earn the trust given them. Sometimes honesty does hurt and bad guys do win.—Constance Bagley...
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by Carla Tishler
- 19 Apr 2011
- First Look
First Look: April 19
211-044 Magna International, Inc., a Canadian-based automotive parts manufacturer, is considering whether and how to unwind its dual-class ownership structure. A family trust controlled by the founder owns a 0.65% economic interest in the...
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Sean Silverthorne
- 12 May 2009
- First Look
First Look: May 12, 2009
follow these practices successfully will have a distinct advantage over their shortsighted competitors. When Contracts Destroy Trust Authors:Deepak Malhotra Publication:Harvard Business Review 87, no. 5 (May 2009): 25 Abstract Contracts...
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Martha Lagace
- 15 Dec 2015
- First Look
December 15, 2015
the other parties and helps you strike a better deal, but in other situations, particularly those involving long-term relationships, it damages trust and goodwill and makes an impasse more likely. To avoid or defuse anger, take a break to...
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Carmen Nobel
- 26 Jan 2016
- First Look
January 26, 2016
trusts through which all current and future asbestos claims will be channeled, allowing the company to survive as an ongoing business. However, the company and asbestos claimholders' committees materially disagree over the size of the...
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Sean Silverthorne
- 29 Jan 2013
- First Look
First Look: Jan. 29
combinations of these two processes, we distinguish analytically among four clusters of actions and tools-those of the compliance expert, the technical champion, the trusted advisor, and the engaged toolmaker-and explain the dynamics of...
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Sean Silverthorne
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to...
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by Dina Gerdeman