Filter Results
:
(143)
Show Results For
- All HBS Web (235)
- Faculty Publications (66)
Show Results For
- All HBS Web (235)
- Faculty Publications (66)
Sort by
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
of these targeted coupon promotions as a defensive strategy against their challengers. Overall, retailer-initiated loyalty systems are truly triple win marketing activities simultaneously benefiting...
View Details
- 17 Feb 2003
- Research & Ideas
Tales of the Newly-minted MBA
accompanies most jobs. "Networking and building relationships are key—pay attention to those 'softer' skills," advised Gonsalves, sector head of Goldman, Sachs & Co.'s Aerospace & Defense Group and a managing director in...
View Details
Keywords:
by Julia Hanna
- 27 Mar 2005
- Research & Ideas
Should I Pay the Bribe?
been more salient than others. I've been surprised by how little progress we have made with the standard economic model of incentives (to fight corruption). For example, I don't think we could have predicted the little use we have for View Details
Keywords:
by Cynthia D. Churchwell
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
defensiveness in colleagues and subordinates. Second-guessing a senior manager can demoralize and demotivate not only that person but others around him, while eroding his authority and confidence. What's more, the need to overrule a...
View Details
- 27 Oct 2009
- First Look
First Look: October 27
has dramatically reshaped the competitive landscape and the founders must decide between pursuing their high-growth strategy versus retrenching—including cutting costs and pulling out of their first international expansion that they had...
View Details
Keywords:
Martha Lagace
- 09 Apr 2013
- First Look
First Look: April 9
strategy that will put LEGO back on track. Purchase this case: http://hbr.org/search/713478-PDF-ENG Harvard Business School Case 613-025 Austal, Ltd. (A) Austal, Ltd. was an Australian builder of high-speed passenger ferries. It had...
View Details
Keywords:
Sean Silverthorne
- 07 Sep 2019
- Op-Ed
Even for Non-Believers, These Are the Next Steps on Climate Change
now or wait a bit. Selection It’s not possible or even a defensible investment strategy to try to reinforce every asset everywhere, and forever. High value assets in high risk areas clearly merit investment...
View Details
Keywords:
by John Macomber
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
to care in the use of the Internet, Gerald Nanninga pointed out that the best defense might well be a carefully-crafted strategy that competitors can't replicate even if they are familiar with it . Another...
View Details
Keywords:
by James L. Heskett
- 02 May 2017
- First Look
First Look at New Research: May 2, 2017
moral of this story is not how to do crisis management faster and better in a lightning-fast digital world. It’s that even the nimblest and deftest crisis management response cannot contain the damage of going straight to “call security” and crossing the last line of...
View Details
Keywords:
Carmen Nobel
- 10 Sep 2013
- First Look
First Look: September 10
sustainability strategies of leading German and American firms until the 1970s. However during that decade the German firms diverged from their American counterparts in using public relations strategies not...
View Details
Keywords:
Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost structures and fat gross margins. They are highly defensible once established, owing to network effects....
View Details
Keywords:
Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
changing social hierarchy and Wedgwood's bringing what had been the trappings of a small minority, the aristocracy, to the growing middling classes at a moment when Britain was industrializing. From a branding standpoint, it is a brilliant example of creating a fairly...
View Details
Keywords:
by Martha Lagace
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
When we perceive a competitor's groundbreaking innovation as a threat, we may act defensively and hastily. But if we see that same event as an opportunity, our response might be more deliberate and unhurried. As a leader, how you frame...
View Details
Keywords:
by Clark Gilbert & Joseph L. Bower
- 11 Nov 2014
- First Look
First Look: November 11
Sustainable Evaluation System Strategy By: Eccles, Robert G., and Peijun Duan Abstract—China's sustainable development faces three challenges: first, the follow-up momentum of sustainable economic growth and economic transformation is...
View Details
Keywords:
Sean Silverthorne
- 28 Jul 2015
- First Look
First Look: July 28, 2015
of the business model as decisions enforced by the authority of the firm; this definition enables the analysis of business models through the analysis of individual firm choices. We situate negotiation outcomes within the strategy...
View Details
Keywords:
Carmen Nobel
- 15 Aug 2016
- Research & Ideas
Black Swans and Big Trends Can Ruin Anyone's Internet Prediction
"What I’ve said that turned out to be right will be considered obvious, and what was wrong will be humorous" —Bill Gates, The Road Ahead, 1995 In 2001, I wrote a book explaining why accelerated growth strategies created value for some...
View Details
- 12 Nov 2008
- Research & Ideas
The Marketing of a President
Democratic caucuses in red states; the organizations he built for the primaries in these states set him up to win several of them in the general. In the closing weeks, he put McCain on defense in multiple red states, making it tough for...
View Details
Keywords:
by John Quelch
- 29 Jul 2008
- First Look
First Look: July 29, 2008
outlining the situation to the team. His email generated a negative backlash and chain of defensive emails from involved staff who felt criticized. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608171...
View Details
Keywords:
Martha Lagace
- 09 Aug 2016
- First Look
August 9, 2016
entry strategies and find that small firms are less likely to be pioneers in new device markets—a phenomenon that is not observed in new drug markets. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=49384 Harvard...
View Details
Keywords:
Sean Silverthorne
- 05 Apr 2011
- First Look
First Look: April 5
helps explain why platforms offering a restricted number of candidates can coexist alongside those offering a larger number of candidates, while charging higher prices. Download the paper: http://www.hbs.edu/research/pdf/10-098.pdf View Details
Keywords:
Sean Silverthorne