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- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
statements for investors. Purchase this case:https://hbsp.harvard.edu/product/119028-PDF-ENG Harvard Business School Case 119-088 Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains...
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Dina Gerdeman
- 08 Sep 2015
- First Look
September 8, 2015
company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of empowerment and respect. They wondered how to...
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Carmen Nobel
- 25 Jul 2006
- First Look
First Look: July 25, 2006
bring a gentler capitalism to post-apartheid South Africa. Like her other colleagues on the Black Economic Empowerment (BEE) Commission, Charnley believed that each black business executive had a responsibility to effect positive change...
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Sean Silverthorne
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
Consumers are looking for the ability to bundle the products they want in a fashion unique to each individual, and the Web will provide this capability .... We believe that vertical portals will do the best job of providing the consumer View Details
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by Lynda M. Applegate
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
autonomy includes the right to relinquish it.” Consumer empowerment is perhaps more evident in the United States than other developed economies served by single-payer national health systems. In the United States, most citizens see each...
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- 29 Mar 2016
- First Look
March 29, 2016
Through contemporary examples from a variety of industries and geographies, this collection provides students with an appreciation for the importance of consumer empowerment and consumer behavior in shaping both health and corporate...
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Sean Silverthorne
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
change during the past two decades. Hierarchy has to be replaced by networks, bureaucratic systems transformed into flexible processes, and control-based management roles must evolve into relationships featuring empowerment and coaching....
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- 26 Nov 2013
- First Look
First Look: November 26
Empowerment By: Huckman, Robert S., and Mark A. Kelley M.D. Abstract—No abstract available. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=45889 Working Papers Managers and Market Capitalism By: Henderson, Rebecca M.,...
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Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
retailers empower their workers to improve processes at the store and also give them the tools and training needed to use the empowerment appropriately. Enlightened retailers also realize the importance of not overloading their store...
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- 26 Sep 2006
- First Look
First Look: September 26, 2006
to recruit, hire and develop minority executives at MTN, a South African telecommunications company, Charnley attempts to bring a gentler capitalism to post-apartheid South Africa. Like her other colleagues on the Black Economic View Details
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Sean Silverthorne
- 29 Jun 2007
- First Look
First Look: June 29, 2007
seemed the government's Black Economic Empowerment (BEE) policies were only enriching a few. In 1997, Surve and three of his comrades founded Sekunjalo, an investment holding company that sought to offer "a gentler capitalism"...
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Martha Lagace
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
needs, but the OTS system, and an increasing number of strict rules for purchasing and displaying goods, upset many employees. Should Amazon push Whole Foods to improve performance by emphasizing efficiency and standardization? Or should it aim to maintain a sense of...
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Dina Gerdeman
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
118-082 Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains This note explains how several retail and service organizations use a practice described here as “structured empowerment” to...
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Dina Gerdeman
- 30 Oct 2006
- First Look
First Look: October 31, 2006
and practitioners thus have to navigate a complex environment of pressures. More intriguingly, we identify a series of strategies used by nonprofit executives and staff to manage the tensions between upward accountability and mission: a prioritization of lateral...
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Sean Silverthorne
- 16 Sep 2008
- First Look
First Look: September 16, 2008
format. Customers know that at some prices, firms find it profitable to produce high-quality products and at other, lower, prices, this is not the case. Thus, customer empowerment leads to higher profits. Organizational Responses to...
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- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
appraisals. There is an overriding contradiction at the center of the Bank's approach to public participation. On the one hand, Bank literature and policy statements are replete with testimonials to the importance of participation and View Details
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by Alnoor Ebrahim
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
decade have been (1) the rise of business ecosystems caused by falling transaction costs; and (2) the empowerment of users caused by the global spread of communication technologies. A business ecosystem is a group of firms that together...
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by Sean Silverthorne
- 14 Mar 2017
- First Look
First Look at New Research, March 14
solution to Japan's persistent low economic growth. Several decades of economic stagnation led Abe to spearhead a multi-faceted reform effort to shake off deflation and come to grips with Japan's large national debt and rapidly aging society. "Womenomics"—the promotion...
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Sean Silverthorne
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