Filter Results
:
(171)
Show Results For
-
All HBS Web
(171)
- News (69)
- Research (79)
- Multimedia (2)
- Faculty Publications (29)
Show Results For
-
All HBS Web
(171)
- News (69)
- Research (79)
- Multimedia (2)
- Faculty Publications (29)
- 23 Apr 2019
- Blog Post
HBS Shares Their Favorite Books for HR Leaders
Business Frances Frei and Anne Morriss believe that customer service is a secret weapon for achieving strategic advantage in the service based economy. To take it a step further, a high level of customer service needs to be so engrained...
View Details
Keywords:
All Industries
- 21 May 2001
- Research & Ideas
From Tigers to Kaleidoscopes: Thinking About Future Leadership
asserts, "is the ultimate weapon to help leaders meet the challenges of the 21st century." Leaders at companies that particularly stress innovative new products and services, she adds, give virtual kaleidoscopes to everyone else in their...
View Details
Keywords:
by Martha Lagace
- 06 Dec 2011
- Op-Ed
Greater Fiscal Integration Best Solution for Euro Crisis
deleveraging that made them sell European sovereign debt. But the ECB's most powerful weapon - intervening in the bond market - is still locked away. Draghi needs to create consensus among the German "hawks" who worry about the...
View Details
Keywords:
by Dante Roscini
- 02 Oct 2019
- What Do You Think?
What Grade Would You Give Walmart CEO Doug McMillon?
two store workers by an angry former employee at a Mississippi Walmart and a mass shooting around a Walmart store in El Paso, Texas, the Company announced it would: No longer sell ammunition that could be used in military-style assault View Details
- 07 Jun 2004
- What Do You Think?
How Important are Big Ideas?
from fads, time their moves carefully to meet the needs of their respective organizations, and enlist top management support. One might infer from this work that the real secret weapons that many U.S. firms possess in their competitive...
View Details
Keywords:
by James Heskett
- 02 Jun 2003
- Research & Ideas
Stuck in Gear: Why Managers Don’t Act
Firestone extended its existing technology, made more tires on the existing equipment, and kept the existing factories—some of them superfluous—at full throttle. In Firestone's view, it was calling on sure-fire weapons that had given the...
View Details
Keywords:
by Martha Lagace
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
content, Kate’s finding suggests that the interviewer might infer that you’re shallow that you do not like intellectual programming, for example.” Finally, the research findings provide a weapon against self-doubt. John recalls a recent...
View Details
- 01 Sep 2020
- News
Righting the Ship
important, particularly in moments when hope frayed, pessimism sunk in, and dissention threatened. Shackleton always understood that instilling credible hope in his followers was one of his most powerful weapons for accomplishing his...
View Details
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
Gaurav Goel: "Analytics is a powerful weapon but we need prudent processes for data capture that ensure a consistent quality of data." The tone of responses suggested that there was little question that the analytics of...
View Details
Keywords:
by James Heskett
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
that unethical behavior can deny people their intellectual property." These are the latest examples of the effectiveness of speed as a competitive weapon that was described some years ago by George Stalk and Thomas Hout in their...
View Details
Keywords:
by James Heskett
- 01 Mar 2005
- News
A Primer on Patents
rule for the patentee. So, ironically, patents have been turned into weapons against innovation and competition? Unfortunately, yes. One of the themes we heard repeatedly from practitioners was that the current patent system has created...
View Details
- 01 Sep 2007
- News
Getting Security Right
in harmonism and convergence, we get the war in Iraq. There was nothing wrong with getting rid of Saddam Hussein and making sure Iraq had no weapons of mass destruction. Where we went astray was in deciding we could rebuild Iraq in...
View Details
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
At the gambling meccas that employ them, they are called "casino hosts"—essentially front-line employees with nevertheless big responsibilities. These staffers work to develop one-on-one relationships with high-rollers to make sure they are very happy customers. The...
View Details
- 01 Jun 2002
- News
Pursuing the Ultimate Deal
even as he arranges to receive a shipment of weapons from Iran. (“Arafat has to sign off on everything, down to airline tickets,” Ross said. “There is no way he did not know about the Karine A,” the ship that was seized in January...
View Details
- 23 May 2000
- Research & Ideas
Minding the Muse: The Impact of Downsizing on Corporate Creativity
vital weapon in the competitive arsenal of most organizations, may be seriously handicapped by the very action intended to increase a company's competitive position. Amabile has been studying creativity in the workplace for some 25 years....
View Details
Keywords:
by Peter K. Jacobs
- 13 Mar 2018
- News
Leadership Lessons from the “Lone Survivor” Mission
grenade, which is a very unsophisticated weapon, in the middle of the Hindu Kush mountains, where you can't get around easily. And so to be in the right place at the right time with that kind of a weapon system, it just wasn't making...
View Details
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
available. Purchase this case:https://hbsp.harvard.edu/product/617039-PDF-ENG Harvard Business School Case 815-060 Napalm: From Soldiers Field to Trang Bang Napalm is one of the most destructive weapons ever to be invented. Yet, at its...
View Details
Keywords:
Dina Gerdeman
- 22 Dec 2022
- Blog Post
Climate Stories Episode #13: Democratizing Climate Returns - Nisha Desai (HBS 1997), Founder and CEO of Invest With Intention
since the term ESG has been politicized and even weaponized during the on-going climate debate. Nisha cited an article by Jacqueline van den Ende, co-founder and CEO of Carbon Equity, who wrote: “ESG has been marketed as a means to have...
View Details
- 26 Jan 2015
- News
The Ingredients for Success
in charge of a large-scale construction project, developing our team, developing ongoing partnerships with university administrators, managing my board, and even making sure the plumber unclogs drains in the building. In a weird, strange way, it’s exhilarating to use...
View Details
- 22 May 2020
- Blog Post
Reflections on Service - Armed Forces Alumni Association Student Profiles
heartbeat spiked and my hands started to tremble slightly. I took a couple of deep breaths and started scanning for targets. Through the remote weapon system, I saw five individuals maneuvering amongst prepared fighting positions. I began...
View Details