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All HBS Web
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Show Results For
-
All HBS Web
(6,126)
- People (3)
- News (1,324)
- Research (4,024)
- Events (13)
- Multimedia (75)
- Faculty Publications (2,780)
- June 2008
- Case
Rackspace Hosting in Late 2000
John Beshears
John Beshears is the Albert J. Weatherhead Jr. Professor of Business Administration in the Negotiation, Organizations & Markets Unit, teaching the second-year MBA course "Negotiation." He is also a research associate at the National Bureau of Economic Research.... View Details
- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
- October 2003 (Revised January 2004)
- Case
Burberry
- October 1998 (Revised November 2001)
- Case
Boston Beer Company: Light Beer Decision
Gerald Zaltman
Prior Faculty Appointments: Northwestern University, 1968-75;
University of Pittsburgh, 1975-91
*Doctoral Degree in Sociology Received from: The John Hopkins University;
MBA Degree Received from: The University of...
View Details
- April 1990 (Revised March 1992)
- Case
Oakland A's: Baseball's Great Transformation
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
- August 2014
- Case
Rent the Runway (Abridged)
- November 1994 (Revised November 1995)
- Case
SweetWater
- March 2016 (Revised May 2018)
- Case
Reinventing Best Buy
- August 2020
- Supplement
Luckin Coffee (B): Revelations of Fraud
- 15 Feb 2007
- Research & Ideas
Helping Low-Income Families Save More
- March 2001 (Revised March 2002)
- Background Note
Service Recovery
Benson P. Shapiro
Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details
- 01 Dec 2012
- News
Grande Visions
- Research Summary
The Role of the Internet in Enhancing Service and Reducing Cost
Is delivering service (both internal and external) facilitated by the Internet a zero sum game in which costs associated with delivering superior service must always be passed on to customers in the form of higher prices? Does the quantity and type of service... View Details
- Article
Integration of Online and Offline Channels in Retail: The Impact of Sharing Reliable Inventory Availability Information
- April 2012
- Case