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All HBS Web
(1,794)
- People (1)
- News (273)
- Research (1,251)
- Events (13)
- Multimedia (9)
- Faculty Publications (643)
- 21 Sep 2010
- First Look
First Look: September 21, 2010
organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea...
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Sean Silverthorne
- 17 Jul 2007
- First Look
First Look: July 17, 2007
Preferences and Intrapersonal Conflict Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We report on a field study demonstrating systematic differences between the preferences people...
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Martha Lagace
- 08 Sep 2010
- First Look
First Look: September 8, 2010
adult decision maker. Finally, we list a set of open questions that could be profitably addressed by future research. Social Preferences and Strategic Uncertainty: An Experiment on Markets and Contracts Authors:Marco Piovesan, Antonio...
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Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and...
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- 26 Feb 2019
- Blog Post
Forget Cash. Here Are Better Ways to Motivate Employees
all-cash package, employee effort dropped dramatically, leading to a 4.36 percent decrease in sales that cost the company millions in lost revenue, Whillans’s article says. The firm may have inadvertently demotivated salespeople who View Details
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All Industries
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
effects. Overall, the analysis suggests that the global standardization hypothesis has considerably less momentum than the juggernaut that it is sometimes portrayed as. Q: You have written that customer preferences for globally...
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by Martha Lagace
- 08 Jan 2008
- First Look
First Look: January 8, 2008
but I Want to Watch the Comedy Now: Intrapersonal Conflict and Myopia in Online DVD Rentals Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We report on a field study demonstrating systematic differences between the View Details
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Martha Lagace
- 29 Aug 2018
- Blog Post
From the Classroom to the Workplace: How I Applied Learnings to my Internship
The way Norwegians may want to buy clothes is very different to the way Spaniards are going to buy clothes, not only for the fashion but also for their preferred mode of payment, delivery, etc. Secondly, I found the concepts that we...
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Consumer Products / Retail
- Profile
Sarah Zia
cultural norms for how to work in groups. My leadership style constantly flexed based on whom I was teaching or working with. While some people were more nervous and preferred gentle coaching, others appreciated “tough love” and direct...
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- 22 Sep 2009
- First Look
First Look: September 22
Justifying and Rationalizing Questionable Preferences Authors:Zoë Chance and Michael I. Norton An abstract is unavailable at this time. Download the paper: http://www.hbs.edu/research/pdf/10-018.pdf The Financing of R&D and Innovation...
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Martha Lagace
- 19 Jun 2007
- First Look
First Look: June 19, 2007
demand for auditing by the licensor. We characterize the optimal royalty contract, accounting system choice by the licensee, and audit strategy choice by the licensor. We show when the owner prefers to license the property in exchange for...
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Martha Lagace
- 03 May 2011
- First Look
First Look: May 3
searches.) Studies show that customers prefer waiting when the work being done is transparent—even when the waits are longer or the results are no better than those obtained with shorter waits. Read the article:...
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Sean Silverthorne
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
strategy, it's not necessary for the CEO to spend time learning how different clients would prefer customized solutions. The CEO should spearhead the identification of three or four customer health metrics. Even in companies that see...
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by John Quelch
- 01 Dec 2004
- News
Getting Personal
interactions between humans and technology. Are computers the perfect tool for customized marketing? The tailoring of messages via computer technology to a person’s interests based on past purchases or preferences is of course very...
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- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
fulfill its independent fiduciary responsibilities in overseeing this global organization? While there is a temptation to pile on, I would prefer to comment on what can be learned from this situation. This and other leadership crises of...
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- 08 Sep 2009
- Research & Ideas
The Height Tax, and Other New Ways to Think about Taxation
projects, two studies are related to how we ought to tax people when they differ in multiple ways. One shows that taxes ought to be less progressive when preferences for leisure time vary widely in society, and I find that international...
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by Martha Lagace
- 01 Oct 2001
- News
Carl M. Plochman III: A Savory Success
daughter and two stepchildren, he prefers to keep the question open-ended for now and focus on the company's continued growth and stability —a goal that's sure to keep fans of the classic hotdog-and-mustard combo happy for generations to...
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- 01 Jun 2013
- News
Leaning In to Gender Equity
and let opportunities for advancement pass them by—at least compared to their male peers. These observations are the real surprise thread winding through Lean In, and they have landed her in hot water with critics who prefer to pin most...
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- 01 Jul 2014
- First Look
First Look: July 1
marketplace-mode) or by the intermediary (the reseller-mode). Whether the marketplace- or the reseller-mode is preferred depends on whether independent suppliers or the intermediary have more important information relevant to the optimal...
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Carmen Nobel
- 24 Jun 2014
- First Look
First Look: June 24
participants prefer borrowing less when a free formal savings account is available. Take-up patterns suggest that requests by others for participants to share their resources may be a key obstacle to saving. Download working paper:...
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Sean Silverthorne